Used Kia Soul for sale near Lenox, NY

Let me start by saying this service department is the best I have ever worked with. Recently I dropped my car off and received a loaner. I left my sunglasses inside the loaner and when I went back to see if they found them Ron greeted me and looked in all the loaners they had and even called another customer to check it they were in that car. He said he would continue looking and follow up with me and he did just that! Every time I go there I am greeted with a smile and I'm provided with amazing service wether it's an oil change or body work needed or even looking for sunglasses. I recommend this service dept to anyone looking for an incredible honest experience. Ask for Ron or Samantha, they are amazing!

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

Cameron made our buying experience very smooth and easy. I love my Encore. I would highly recommend Cameron. Keep up the good work! Tammy Judy and Bill Leverich

Great car for the cost Only problem was that it is easy to pinch a finger with the door handles while opening and closing the doors

Fabulous car gets me anywhere I love it. It is a 2013 and still feels new to me. I love the storage and small size of car. Very safe.

The dealership experience was comfortable and smooth. Valerie was very patient and helpful throughout the entire process. I really appreciated her clear communication and professional attitude. Great service overall!

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Great experience from start to finish they did exactly what they said they were gonna do I don’t think a lot of these people realize there buying used cars but as long as you are nice and treat them like humans they go above and beyond for you thank you Devon and everyone from service you were awesome!!

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

Bought a 2019 Hyundai Sonata from these people; it's pretty great so far. There are definitely some issues here and there, but what do you expect from a used car? Ilmar was the goat, great dude, always helping me out, no issues as of yet, won't say anything about the car, as its too early, but costumer service was fantastic, couldn't have asked for better.

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

Best Buy Auto Sales on Church street service department has always done an amazing job to find the problem and solution to what my car needs. My 2013 Chevy Equinox is always treated with respect. Anytime I call, Lorraine is very respectful and always does her best to make sure I get in and fixed. She asked the questions I would normally forget. I would recommend Best Buy Auto Sales if you're looking for a vehicle. Thank you Best Buy Auto on Church Street. Thank you Lorraine

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Very efficient service from Todd Reid for our mutual customer! Thank you SO MUCH, Todd, for calling ahead to ensure a smooth pickup!

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

Aiden from Mitsubishi is the right person for the job. Our transaction has never been easier and faster hes great and im grateful thank you🙏

My experience theft on tiktok and YouTube to break in them. Torn collar from swirling wheel collar. This car is nice and convenient why would that happen to this soul lx Kia.

Amazing Dealership! Thomas Quinn is my Hero! I live in Dallas and the dealership is in Cicero, NY. But they made my experience so good I never was worried about not being there for the purchase.

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

Had roadside assistance bring car in for what I assumed was a warranty related issue since the car has only 12k miles but it ended up being a damaged radiator. Cam was incredibly helpful in setting me up with a rental for the night and the service tech who started the repair late Thursday came in on his day off to finish the repair. I wasn?t thrilled with such a bill on a relatively new car, but Cam?s exemplary service resulted in a great service experience.

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

2 Years Ago I Bought My 2018 Chevy Cruze LT Hatchback From Kia. The Customer Service There Was Extraordinaire! They Helped Me With The Best Trade In Value For My Camaro Far Better Then Any Other Dealership In The Area And I Did Go To Many Dealerships To Find The Best Trade-In Offer For My Camaro. The Warranty With KIA Is The Best Hands Down Compared To Anyone In The Syracuse Area. I Received A Warranty With Chevy First Centenial & That Warranty I Did Use Twice And It Kept My Car In Tip Top Shape Thanks to KIA And There Excellent Sales & Finance Department! I Would Recommend This Location In Clay Highly! Skip The Rest & Just Start Your Car Shopping At KIA in Clay They Will Exceed All You Expectaations In All Departments Here!!

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

Good Experience Great Job by Derek Muller- Parts Manager at Dodge, Jeep, and Ram Dealership. He personally contacted another repair shop and then ordered the parts needed to repair our vehicle. He took the added time to help us out.

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

Excellent service from Mohamed Jeylani. Tom and I would recommend Matthews Kia of Clay to everyone. Everyone was very friendly and checked frequently to make sure we were tended to. Mohamed made sure we were satisfied with our purchase and was very patient with us during entire purchase.

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.