We purchased a vehicle here and would definitely do so again in the future. David was great to work with and made the whole process very easy. He was able to guide us through the process of buying in NY and registering in PA. We also liked being able to see the complete Carfax report.
This was my first real car buying experience and I couldn't be happier with my purchase and the customer service ( Teresa )...from the moment I walked through the door I felt like a valued customer not just a number or a commission. I got exactly what I wanted and was treated with respect and kindness. I will be going back for my next car.
One of my companies service vans became unusable in the Albany area.
After searching the internet for used vehicles in our required condition and price range, I found one right here in Ithaca that led me to a deal with Tom Pritchard. After discussing our situation, I told Tom I was looking for a win/win deal. After a short congenial negotiation, we came to a deal that worked for both of us. When Tom was attaching the new plates, I discovered a crack in the windshield that wasn't there on my previous visit, apparently due to a chip that cracked from the cold weather. We postponed the delivery until after the weekend and he had Choice Auto Glass there early Monday to have it quickly replaced without question. He wanted the vehicle right before it left the dealership.
I was pleased with the deal, Tom and the whole Prichard Team. They followed up a few weeks later to ensure I was happy. I would recommend their "Old Time" way of making a deal to anyone looking for a good used vehicle. No pressure, easy to work with.
The folks at Pritchard have been servicing my car for several years, mostly routine maintenance things. Recently there was an odd noise in the front end ... they took the time to work through and properly diagnosis the problem. Their prices are fair. I've never felt I was being oversold or steered wrong.
I want to thank Hector for his knowledge and friendliness in my buying experience. He took the time to go thru everything and also took the time to call back after the sale. I would recommend Hector to anyone that is looking for a new car
If you're looking for a car/truck ONLY GO HERE!!! Don't waste your time going anywhere else! Coming to Greg's was the best experience i've ever had buying a car! Him and his son work there and are two of the most upfront and honest people i have ever met! If you come here you will not regret it! Greg made sure that the car i purchased was clean and whatever repairs needed to be done were done. Saying that I love this place is seriously an understatement! BEST PLACE TO BUY A VEHICLE!!! Shoutout to Greg and Josh because i know you're reading this... Thank you so much and we could not be happier with our purchase and everything you guys helped us with!
Best buying experience I ever had of any NY state Ram dealers. It was a pleasure doing business with Billy Long and ED Kish. I am completely satisfied, and will definately be back next time I need a vechicle
I've purchased 6 cars in the last 20 years the most recent at silver's. With the few conversations and a brief meet I could he's different then the previous 5 . Excellent service ,customer friendly he's just like the rest of us a hard honest working person .I'd recommend him to anyone
I be the first to tell you and I've dealt with Roy for many years they don't come any more honest than him. Roy will be upfront with you from the beginning and will always take care of any need that arises he feels is his responsibility. Sells quality vehicles and back them up completely. I'd recommend Roy to anyone including my own family.
Top 5 did all the work after we picked out car -- the loan, registration, joining the credit union, the works. Made our first auto loan process fairly painless. Nice car with reasonable warranty. Would go there again.
I really couldn’t be happier with my experience here. I came in to finance the remaining balance for my Kia after a lease and was helped by David. I have had horrible experiences at pushy dealers in the past, and he was so helpful and polite. I felt so incredibly respected the entire time and didn’t feel that I was being taken advantage of during a tricky process. He kept me updated and was kind to me throughout the process...gave me the bottom line and explained everything in a language I can understand. I appreciate his professionalism, and willingness to help out.
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