Used Kia hatchbacks for sale near Beachwood, OH

Every single employee are just the nicest folks I havevever come across. I have been coming here since 2008 and would never go anywhere else to buy a car or have service done on my cars. I even got my husband to get on board and buy a truck. They are just the best !

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

The service was great! Everyone was polite and timely. I got there at 9:30 am, was greeted right away, and was done by 1 pm.

The car looks great. We have enjoyed the feel of the car on the road and the ease of use of the controls and rear view camera.

Desmond was professional and extremely easy to work with during this sale nice job. I was able to get in and out very quicly today.I would recommend him to anyone.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Excellent experience! Marshall was extremely helpful throughout the entire process and made everything smooth and stress-free. He listened to what I was looking for, worked with me on the numbers, and ultimately got me a great deal. Highly recommend working with him and this dealership!

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

I have a 2022 Jeep Compass that I am very happy with but was getting frustrated not knowing how to delete map locations! I stopped in and CARA was available to walk to my vehicle w/ me and show me how to delete old locations on my I-phone! She was super helpful and patient/ w/ me!! Cara needs to be recognized for her patience and caring! She is a true asset to your organization!!

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

CJ was just the right salesman for us. His personality is great! The best thing we liked about CJ was he made sure that we had all the information we needed and that he showed us the cars we wanted to see. CJ listened to us and absolutely came through for us. This is our fourth vehicle that we bought at Preston Kia and I’m sure not the last, great Dealership! Thanks CJ for all your help and for being so wonderful to work with we appreciate you. Gary and Connie Danielson

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West!

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

My boyfriend and I had an appointment with Zack Johnson at 11am today and we arrived early and was met by Zack. We proceeded to have a seat at his desk and advised what vehicle we were interested in 2022 Hyundai Tuscon SEL. Zack was very knowledgeable, respectful and courteous. He took the time to answer all of our questions, never rushed us and worked with us to get the payment to work within our budget. We had the best time in this dealership, not stressed and everything worked out and we left with our new car. Thank you for all you have done for us. Theresa and Jeff

Bought it based on father's review of his happy to say I'm glad I went with it great vehicle with great fuel mileage. Plenty of leg room as I'm very tall and came with great options.

Sales Lady was amazing great customer service .I will buy from them again . Love the car

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

I and my wife have always had EXCELLENT service and respect for Andrew and his team members. We first got introduced to Spitzer Northfield by Darrell Zasnuskie a salesman and friend. Andrew was doing service appointments and repairs when we first met him some 12-13 years ago. We had issues with our 2010 Buick that he painstakingly birddogged and resolved our vehicles issue, after a ridiculous amount of effort corrected our issue. Moving forward Andrew and his Service/Mechanical team have been GREAT partners. I have been Vice President of several companies. People skills and compassion is something that is hard to teach. BUT comes natural to people that really want to take care of each individual they encounter. If I could CLON the passion and real concern that Andrew and his team have for customers it would be incredible. Thank you for all that Spitzer NORTHFIELD and the service team does for me and my family. Stay Well God Bless... Chuck Montgomery

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.

As usual, Kelly Buchner was there as I entered the service area. I have been getting my service with her for many years.She takes very good care of me and my car.

Excellent vehicle except the standard headlights are terrible. They are not bright at all. Even on high beams they do not light up the road adequately. I am looking into adding additional led light sources to supplement the head lights. Unfortunately they dealer tell me they cannot swap out the halogen bulbs for led ones.

Thank you to Classic Honda. Matt helped me and he was great- gave me all the details and answered all my questions. I found the vehicle online and was pretty sure I wanted it, but I wasn’t rushed or pressured. I even left with a full tank of gas! It felt like they rolled out the red carpet, and I was buying a used vehicle.

best car to buy, and the price is good and affordable especially in this economy. built with quality parts and strong craftsmanship. ure to last for five or more years

Sell car and transport car to my address $9000 detail, AC, battery, too liner, sevice

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

I refer friends and family to Camden Ries at the Buick store in Akron every chance I get. He is so pleasant and very knowledgeable. Wonderful experience working with this young man.

I jhave been buying my 2021 Kua Soul 1 year ago, everything is excellent. Also, I only spent a oil+filter change. No problem. It is runninggreat

Bought a new closeout 2025 Sierra for thousands less than I had been seeing elsewhere . No tricks. No gimmicks. No add ons . Trade in price was high as well . Dealt with Travis Steyers .

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

Oganes was such a wonderful help, he answered all my questions and went above and beyond to help me find a car. My son is getting his driver's license in June and we will definitely shop from them.

I got a used 2021 only one owner Soul with just 5400 miles in a local dealer, been driving it for two weeks, making 25 to 26 mpg within the city, haven't driven it yet on the road but I can tell it's roomy inside, I am a fat 240 pounds guy and I fit very well behind the wheel. Mine is the basic LW trim but I feel safe and confident. The inside noise is not so high and the ride feels smooth. It has enough power to start quick and easy to move forward. Only dislike is that feature to stop the engine at the light for gas save but fortunately it can be disabled by pressing a key underneath the dashboard on the left.