Used Kia hatchbacks for sale near Berea, OH

This review is for Dennis Spagnolo Sales and Leasing consultant. Dennis was very helpful in recommending how to handle telephone scams relating to my Ford purchase. He made me feel at ease and he also washed my Bronco! Thanks Dennis you are a gem! Ann

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

Mark Turner was extremely courteous, very professional and made the entire process stress free. He worked with us, answered all of our questions and understood where we were coming from.

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

Great. Vince explained to me the prices for a hubcap cover and a new visor. I ended up just getting the hubcap cover. I held off on the visor as the one in the car is fine for now.

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

Just got my 3 car from Fred Martin I love the car I just got,my sales man Tim Smith did a great job getting my loan through the bank,I would recommended Tim to all my friends .if I ever need another car I will be back

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

Prompt and very professional and respectful customer service! Took the time to explain what was being done to my vehicle . Definitely would recommend them for service!!

My experience theft on tiktok and YouTube to break in them. Torn collar from swirling wheel collar. This car is nice and convenient why would that happen to this soul lx Kia.

Matt was very helpful! I was able to request the trim level and parking extras I wanted and am now just waiting for my new vehicle to come in.

I love this Kia Soul. It is my first vehicle to give me better vision from being higher up. I love that. The vehicle rides smoothly and is a joy. My Soul is a metallic gray. I love the brake lights! The bright red lights look awesome against my gray vehicle. All in all, since I leased this car, I will lease another one when I turn this one in.

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

I bought my fourth car from Spitzer last week and wanted to say how much I love this dealership. I never feel pressured to make a purchase, and I always receive great service. Thanks, George!

We bought a 2020 Kia Soul GT. We loved it. I caution you to NOT buy into all the add-on warranties. You will never get your money out. We got snookered in and it raised our pmt by several $$. We loved the car so much that we bought a second Soul. We sold the 2020 and kept the 2022. It gets between 35 and 41 mpg. Dealer does all the work.

Dez is knowledgeable, pleasant and great. He made the process of purchasing a car easy and everything was done before I could blink twice. Talk about reading the room? I always wanted an electric car. He just made my year. Thanks Desmond. You rock!!!

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

Mike and Karen were very helpful. We worked more with Mike and he was very friendly and professional.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West!

Bought the 2023 Kia Rio in April 2023 new, so have been driving it about 10 months now. Overall I like it a lot, it drives smoothly, has nice features (rear view camera, push button start, alloy wheels, LED lights, forward collision warning tech., etc.) and great gas mileage for an all gas car. I've taken one road trip in this and gas mileage on the freeways was over 50mpg! On a day to day basis, I average over 40mpg in the city. Only thing I can complain about is Kia has decided to discontinue the Rio for 2024 and beyond. I'm lucky to have gotten one of the last ones! Too bad most Americans continue to be programmed by marketing and media to drive big, fat gas guzzling trucks and SUVs. Ridiculous. I will continue to drive my small, fuel efficient, hatchback and shake my head at all the people in their gas guzzlers around me.

Just purchased a 2025 Ridgeline Black Edition truck today at Classic Honda in Streetsboro. Jack Mullins was our sales guy and Zach C was the Finance guy. The whole process went like clockwork, very quick and efficient. Jack was a joy to work with, very knowledgeable, patient and customer focused. Zach made the financing part of the process very easy making sure we understood all documents we signed. We highly recommend you ask for Jack when looking for someone to help pick out the perfect car/truck or SUV for you.

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

Thank you !!! Haylee for making buying a car so easy and fun!!! You’re a professional at best very kind and not pushy to make a sale like some dealers are. Great outgoing personality, understanding, very kind and very knowledgeable about the cars that are being sold. The one thing that was the best is that if Haylee did not know the answer to a question that I had . She would not only ask the manager she would find the someone who would have an answer. Great job and Thank you very much!!!!

Great car for the cost Only problem was that it is easy to pinch a finger with the door handles while opening and closing the doors

This dealer was outstanding, paperwork done quickly and efficiently, everything explained, car gone over thoroughly, and after purchase, when a small problem occurred with the car, one call to this dealer and the problem was fixed with no charge. Very satisfied

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Always gert helpful and pleasant to deal with. They don't keep me waiting because they update me on progress. They explain things so that I understand.

My 2018 Kia Soul has 220,000+ miles and she’s still on the road! I bought a 2025 Kia Soul as well and hope she lasts as long as!

Worked with Randy Browne. Great guy. Good experience. Good overall deal for the life of the vehicle. Highly recommend buying a car from this dealership.

There is no arm rest in the middle. I love the car. It gets me from point A to point B. I recommend this car.

I just had a great experience purchasing a 2024 Kia K5 GT from Medina Auto Mall. A huge shoutout to Joseph Strasz, who was exceptional throughout. He was straightforward, flexible, and very knowledgeable about the car. I had plenty of concerns and questions (I’m that type of guy), and he patiently addressed every single one. He also made sure I had the opportunity to thoroughly test drive the car before finalizing the deal - on curvy roads, highway, walk-around in a parking lot. His transparency and professionalism made the car buying experience enjoyable (as it should be!), and his friendliness helped minimize the usual stress I have. I also want to mention that the entire team was helpful and chill. They laid out all my options clearly, but I never felt pressured to buy anything I didn’t need - whether in sales or finance. On top of getting a great deal and financing, they even delivered my car to my home, 90 minutes away. They offered this service, all I had to say yes. If you're in the market for a vehicle, I highly recommend Medina Auto Mall and Joseph Strasz. We chatted a bit, and I know he’s in this business for the long haul because he genuinely loves selling cars and has many years of experience already. When you’re there, Joe is your guy!

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

The service that you deliver is exemplary. You have always been there for me. The great service, I think it is to hard work of Dave. He has gotten me through.

This is by far. The best vehicle I have owned! I highly recommend getting one if you get the chance! You will love it, for sure

One of the few places to respond to my e-mails. I did not end up purchasing a vehicle at all as my circumstances had changed. I would have went with New Line if I still needed a vehicle.

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.