Used Kia hatchbacks for sale near Gates Mills, OH

Hello I have purchased numerous vehicles from Classic over the years since 2003. they are always helpful and I feel they take care of their customers.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Service waiting area was pleasant and comfortable. Great coffee machine. Friendly and capable staff. Appreciated getting a car wash after having my car serviced. Two thumbs up.

My experience theft on tiktok and YouTube to break in them. Torn collar from swirling wheel collar. This car is nice and convenient why would that happen to this soul lx Kia.

I and my wife have always had EXCELLENT service and respect for Andrew and his team members. We first got introduced to Spitzer Northfield by Darrell Zasnuskie a salesman and friend. Andrew was doing service appointments and repairs when we first met him some 12-13 years ago. We had issues with our 2010 Buick that he painstakingly birddogged and resolved our vehicles issue, after a ridiculous amount of effort corrected our issue. Moving forward Andrew and his Service/Mechanical team have been GREAT partners. I have been Vice President of several companies. People skills and compassion is something that is hard to teach. BUT comes natural to people that really want to take care of each individual they encounter. If I could CLON the passion and real concern that Andrew and his team have for customers it would be incredible. Thank you for all that Spitzer NORTHFIELD and the service team does for me and my family. Stay Well God Bless... Chuck Montgomery

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

I inquired online about a truck at Haasz Automall and Jessica Alldredge contacted me. I was planning on looking at it when circumstances arose on my part that prevented me in doing so. Unfortunately for me, I didn't buy from Hassz. I've had a terrible experience with the other dealership, and issues still aren't resolved. This is where Jessica Alldredge went above and beyond for me. She had reached out again to see how everything was going and if I was still interested in the truck. I told her I had bought elsewhere and was having a difficult time with the other dealership. We exchanged emails back and forth numerous times about the situation and she gave me ideas/advise about certain issues. She did all this for me when I had bought elsewhere. Jessica is a salesperson that truly cares about her customers, I regret not buying from her. If you are in the market for a vehicle, I urge you to stop in and see Jessica Alldredge at Hassz Automall in Ravenna Ohio. I'm positive she will treat you right.

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

CJ was just the right salesman for us. His personality is great! The best thing we liked about CJ was he made sure that we had all the information we needed and that he showed us the cars we wanted to see. CJ listened to us and absolutely came through for us. This is our fourth vehicle that we bought at Preston Kia and I’m sure not the last, great Dealership! Thanks CJ for all your help and for being so wonderful to work with we appreciate you. Gary and Connie Danielson

I love this Kia Soul. It is my first vehicle to give me better vision from being higher up. I love that. The vehicle rides smoothly and is a joy. My Soul is a metallic gray. I love the brake lights! The bright red lights look awesome against my gray vehicle. All in all, since I leased this car, I will lease another one when I turn this one in.

Had a great experience at Honda of Mentor. Highly recommend! Helpful and honest customer service !! Would definitely recommend.

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

Mark was very friendly and informative, told us about the options and helped us with the amount.

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

experience was great, no hassle, great salesman davon pricing was best I saw in researching this particular vehicle online

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

Service was phenomenal! Very friendly staff. I will recommend a family members to go there to purchase and for service on vehicles. I purchased my car from Andrew and he put me in a 2024 Ford escape I was very pleased and I love my SUV. Andrew was a very nice settlement I will recommend him to anybody

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

My I had a great experience with Jack. He navigated us through the process of comparing cars. He really knew the facts about his cars!

best car to buy, and the price is good and affordable especially in this economy. built with quality parts and strong craftsmanship. ure to last for five or more years

Vincent was great. Could have not asked for a more informative , polite young man to help with this process We will be back for our next vehicle

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West!

Bought the 2023 Kia Rio in April 2023 new, so have been driving it about 10 months now. Overall I like it a lot, it drives smoothly, has nice features (rear view camera, push button start, alloy wheels, LED lights, forward collision warning tech., etc.) and great gas mileage for an all gas car. I've taken one road trip in this and gas mileage on the freeways was over 50mpg! On a day to day basis, I average over 40mpg in the city. Only thing I can complain about is Kia has decided to discontinue the Rio for 2024 and beyond. I'm lucky to have gotten one of the last ones! Too bad most Americans continue to be programmed by marketing and media to drive big, fat gas guzzling trucks and SUVs. Ridiculous. I will continue to drive my small, fuel efficient, hatchback and shake my head at all the people in their gas guzzlers around me.

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

Always great working with Gus and Rich H. They make leasing or buying a car very easy. Rich always takes the time to explain the car and all the features. After receiving the car, he takes the time to set up my phone and tell me how the car operates.

We bought a 2020 Kia Soul GT. We loved it. I caution you to NOT buy into all the add-on warranties. You will never get your money out. We got snookered in and it raised our pmt by several $$. We loved the car so much that we bought a second Soul. We sold the 2020 and kept the 2022. It gets between 35 and 41 mpg. Dealer does all the work.

Rosaliz she is the best take her time with you and make sure u take home what you want I love her

Adorable! I was so excited when I got my Kia Soul, it’s my second Kia product I had purchased which fits my budget. I noticed my soul had recalls, happy that there bein taking care off.. I love Driving it in the snow, lil Tank.

Nice and great service will definitely be back very soon thanks for a good time

Great car for the cost Only problem was that it is easy to pinch a finger with the door handles while opening and closing the doors

My 2018 Kia Soul has 220,000+ miles and she’s still on the road! I bought a 2025 Kia Soul as well and hope she lasts as long as!

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

I've now had my 2020 Soul for almost 3 years. Keep in mind I have the manual 6 speed not an automatic and was the base model. First gear is VERY low compared to any other 4 cylinder engine manual I've had so it can be a little jerky until you figure it out. I've gotten as much as 45mpg on the highway by not driving 70 mph. It can hold its own on the highway amd not burn gas like other models. Although not listed in the US it does have the capability to pull small trailers if you purchase an aftermarket hitch and wiring kit. The trunk space although appears small from the outside is actually quite deep. I do craft shows and people can't believe how much I am able to keep on there when I fold the seats down especially. At 6'4" with the seat lift as high as it will go I still have about 5 inches above my head. That was one of the key benefits that sold me. Even with my seat back people behind me still have room vs the compact cars in the same price point. I'm concerned with the recall notices I have received however, knock on wood they have not included my car yet or unaware if my Vin is included so to keep an eye out for issues. I live Android Auto however, you can not use a cheap USB cable from 5 below. I had to purchase one from best buy. It didn't need to be top of the line, the generic brand worked but they're just built better apparently. The tires that come with the vehicle are cheap. They will get you to 30k miles however, mine were cracked between each tread after maybe a year. It looked like a dryrot crack yet my vehicle doesn't sit around. This model can take traditional oil, blend or full synthetic which is nice. Overall I do love my little car especially as gas prices have increased. It allows me to do everything I want without the extra expense of purchasing a small SUV nor the gas of a small SUV and I'd consider purchasing another one down the line.

The atmosphere was welcoming. Individuals readily introduced themselves even before I made a decision to purchase a new car. Liked the personal touch and ease in finding my way around the Subaru sales space. Matt Harteis was thorough, offered detailed explanations, and professional style mixed with personal touch. Introduced me to serveral employees.

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.