Used Kia hatchbacks for sale near Lake Barcroft, VA

It was a great experience. Friendly and knowledgeable salesman. The wait time was reasonable. My overall experience there was great

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

Carlos did a great job the best sales person it took him 45 min to land me on a 2023 Camry with only 1500 downpayment

best car to buy, and the price is good and affordable especially in this economy. built with quality parts and strong craftsmanship. ure to last for five or more years

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

After driving my GF's 2020 Soul Xline and her mother's 2020 Ex round trip from Arizona to Wisconsin I decided to buy a 2023 Soul Ex for myself and my GF's also purchased a new one. I'm 6'3" and am comfortable driving cross country, the car is smooth and doesn't have the horrible road noise associated with smaller FWD vehicles. The soul is a fun to drive great value vehicle. After 10 months and 10K miles I've had zero Issues and am extremely happy with my soul.

Had a great experience at the dealership great customer service and friendly salesman with a smile

I count on my car to get me from here to there, comfortably. The Kia Soul is roomy with all the controls logically and conveniently laid out. I'm not going to take it to track day any time soon. But sometimes I catch myself almost truly enjoying my commute. It's everything I require out of a commuting vehicle (and an occasional long haul ride) - and it's nothing I don't need.

Service was very easy. Car was done early and Zachary was very professional and kept me informed.

Purchased my first ever vehicle yesterday from Mose Smith at CARmazone. He was friendly, knowledgeable, and professional. Pat (AKA the man in the tower😁) was such a nice and funny guy. They both found the perfect car for me on the first try! 🚘🏆 Also a huge shout out to Charlotte Torres for helping me schedule my appointment and for keeping me well informed prior to the appointment. Could not have been an easier experience in buying my 2018 KIA SOUL! I love it guys! 🤍🚘Thanks! 🤗🥳

Josh was great and made the whole buying process run smoothly. He was very knowledgeable and even set me up with the my Chevy app which is very convenient.

I have a 2017 EV and it I staying to turn off the car and check the brakes but the brakes are fine. It's seems there is no way to turn of this warning or drive the car. The car has been down and even the dealer doesn't know what it is... electric cars make it harder to isolate the problem.

Shaky experience. Very slow response and lack of communication from my service rep, but the service manager ensured that it was a pleasant experience. All of the employees were pleasant and professional.

Herson's Kia offers outstanding customer service! I travel 2 hours from home just to buy from this dealership, and they are well worth the drive. The staff is incredibly friendly, knowledgeable, and attentive to every detail. They made the entire car-buying process smooth and stress-free. Five Kias down, and a lifetime more to buy—highly recommend!

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Buying a car from Andrey was so easy and fast! The whole team was great to work with.

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

Good help good service better people appreciate it Davaughn M. If you’re looking for a good solid car this is the best place to go in the area you will not be disappointed or unsatisfied even if your money not the best they’ll still work with you.

Edward W. was an incredible salesperson. He was kind, and truly showed concern for me as a customer and making sure that I was happy before I left the lot. He was honest with me when I asked questions, and did not take advantage of me, even though he had the power to do so. I highly recommend this dealership for your automotive needs.

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

Overall experience was great, Sammy and Joel were super helpful but finance guy took so long with previous client, I almost walked away.

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Car is a 2018 Stinger GT2. Beautiful exterior. People stop and tell me how sharp the Stinger looks. Great fun to drive. Decent gas mileage (21 mpg around town & 28 mpg on the road). Michelin tires started to have pieces break of at 21000 miles even though lots of tread left. Very expensive.

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

I enjoyed my test drive experience and the staff was attentive. However, the rep who worked with me and my boyfriend insisted on accompanying us on the test drive. No other rep had joined us at other lots, either private or dealership, so it seemed like more pressure and less privacy. We also had to tell the dealer that we’d meet him inside after talking privately. Again, pressure. That, plus no acknowledgement of the need for cosmetic repairs—duct tape under the seat, a hole worn through the driver’s car mat—made it fairly easy to walk away from a decent car.

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.