Used Kia hatchbacks for sale near North Royalton, OH

Excellent service department and customer service. Very personable and answered questions in a way I could understand. Make suggestions, but was not pushy when I did not take all of the services recommended.

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

Sales Rep. Joe Marinelli is by far the best at what he does and is an outstanding individual as well ! all other associates are excellent at what they do from sales to the service department. they are why I remain a Classic Loyalist !

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

All went very well,staff was courtius and attentive to our needs. We had a. Problem with the electronics that was handled by our. Salesman,

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

My boyfriend and I had an appointment with Zack Johnson at 11am today and we arrived early and was met by Zack. We proceeded to have a seat at his desk and advised what vehicle we were interested in 2022 Hyundai Tuscon SEL. Zack was very knowledgeable, respectful and courteous. He took the time to answer all of our questions, never rushed us and worked with us to get the payment to work within our budget. We had the best time in this dealership, not stressed and everything worked out and we left with our new car. Thank you for all you have done for us. Theresa and Jeff

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

Each person I can in contact with was pleasant, professional and friendly. My sales person Trevor Demaske was professional , and thorough, and very easy to work with . He did all the work and I was completely happy with him and the dealership!!

Purchased my first ever vehicle yesterday from Mose Smith at CARmazone. He was friendly, knowledgeable, and professional. Pat (AKA the man in the tower😁) was such a nice and funny guy. They both found the perfect car for me on the first try! 🚘🏆 Also a huge shout out to Charlotte Torres for helping me schedule my appointment and for keeping me well informed prior to the appointment. Could not have been an easier experience in buying my 2018 KIA SOUL! I love it guys! 🤍🚘Thanks! 🤗🥳

Great people to work with. Lonnie, the salesman, was wonderful! Financing was quick and seamless.

Before purchase, I did extensive research on this vehicle bc it was it was as close to a Mini Countryman in design as I could find. I am completely satisfied & never regretted after many miles & years. I am forever amazed at how well it is designed for comfort & ease of repairs. It contains more standard options than most and more than some expensive top of the line brands. After 9 years behind the wheel of this 2014 plus, I can only desire two faults that I'd improve, and that's the sides of the hood get dented very easily & the steering "feel" is very dead and unresponsive

Service as requested. 2nd complimentary service under warranty. Service as requested. 2nd complimentary service under warranty. Service as requested. 2nd complimentary service under warranty

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

I and my wife have always had EXCELLENT service and respect for Andrew and his team members. We first got introduced to Spitzer Northfield by Darrell Zasnuskie a salesman and friend. Andrew was doing service appointments and repairs when we first met him some 12-13 years ago. We had issues with our 2010 Buick that he painstakingly birddogged and resolved our vehicles issue, after a ridiculous amount of effort corrected our issue. Moving forward Andrew and his Service/Mechanical team have been GREAT partners. I have been Vice President of several companies. People skills and compassion is something that is hard to teach. BUT comes natural to people that really want to take care of each individual they encounter. If I could CLON the passion and real concern that Andrew and his team have for customers it would be incredible. Thank you for all that Spitzer NORTHFIELD and the service team does for me and my family. Stay Well God Bless... Chuck Montgomery

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.

Sales Lady was amazing great customer service .I will buy from them again . Love the car

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

I felt comfortable with the people at Halleen right away. Barry was especially helpful and experienced.

best car to buy, and the price is good and affordable especially in this economy. built with quality parts and strong craftsmanship. ure to last for five or more years

Amazing team!!! I have nothing bad to say about them. I will say that Elie and Chris are tenacious and hard working representatives and they have a client for life in me.

The car looks great. We have enjoyed the feel of the car on the road and the ease of use of the controls and rear view camera.

Bought a new closeout 2025 Sierra for thousands less than I had been seeing elsewhere . No tricks. No gimmicks. No add ons . Trade in price was high as well . Dealt with Travis Steyers .

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

Dale was very helpful and nice. I didn’t feel pressured at all. Jesse in finance was also very helpful.

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

Gabby is a very helpful and informative person. She took very good care of setting up my service for my jeep. The mechanics at Ganley jeep did outstanding work and accommodated me.

I'm happy to say that the staff was polite and professional. They made the process as easy as possible. I could do business with them again.

Bought from Honda Dealer as used 2018 Soul+ with 36,000 miles in April 2020 for $14,000 - depressed pricing due to COVID impact then. Replaced 2000 Toyota Sienna van with almost 300,000 miles (still going strong!). Soul has 56,000 miles now and has been trouble-free. We like the Soul for it's spaciousness, modern electronics, backup camera, good looks, excellent ride. Now worth about $3,000 more two years later!