Used Kia hatchbacks for sale near Richardson, TX

The service dept need to better serve the customer in the area of call backs. The service person never called back with updates. He was courteous.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

We drove 4 and a half hours to look at a certain vehicle. Aaron was very helpful. He communicated well and was really nice.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

Wonderful Customer Service. Went in for Service in Feb. 2026 and Zach Rusk was Great. Friendly, Helpful and Knowledgeable.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Best car buying experience I’ve had in a number of years. Staff was very knowledgeable. There was no pressure in the entire process was stress-free and I am very grateful for that.

My wife bought me a 2016 as a gift yes it has a ton of miles but it runs and drives like a brand new car. We've had lots of road trips and no problems I'm 6,1 very comfortable even in the back seat I really like the trunk space

I am so happy with the service department. Austin Livingston did a great job communicating and making sure our vehicle was safe and in top condition! Thank you so much!

Great car for the cost Only problem was that it is easy to pinch a finger with the door handles while opening and closing the doors

Great service. Nice waiting area. Timely service. Would recommend to friends & family. Overall good experience.

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

I have purchased several cars in the past few years with kids turning 16 and helping family members. I wanted a Santa Cruz and Clay Cooley has several of the 2023's. I called and spoke to Devaunta Cuba and he said he had the car I saw on Cars.com. I drove down the next day and working with this dealership was pleasant! No high pressure, no hidden added fees, no this price is only if you finance with us and a fair price on my trade in. Overall a very good experience! If you want a Hyundai, this is the place to go first!

Excellent service through and through. Clinton was very patient and helpful. He was the best sales person ever.

The car looks great. We have enjoyed the feel of the car on the road and the ease of use of the controls and rear view camera.

Mr Lowmax is a knowledgeable salesman,friendly willing to help whatsoever you are asking for

Excellent vehicle except the standard headlights are terrible. They are not bright at all. Even on high beams they do not light up the road adequately. I am looking into adding additional led light sources to supplement the head lights. Unfortunately they dealer tell me they cannot swap out the halogen bulbs for led ones.

This place is fantastic! I'm lucky to work with Tommy on trades. He's professional, caring, knowledgeable, and honest. I have complete confidence that he prioritizes the business's and customers' best interests. I'm grateful for his expertise and highly recommend him. If you need assistance, be sure to ask for Tommy.

My experience theft on tiktok and YouTube to break in them. Torn collar from swirling wheel collar. This car is nice and convenient why would that happen to this soul lx Kia.

Cleanest used car I've ever purchased anywhere. They take better care of their cars than most people I know do. Sales are not pushy and they ride with you when doing the test drive so I don't have to fool with GPS to return. Lots of paperwork as always, but finance guy took care of things quickly and efficiently. Really nice experience all around. Will definitely buy again from Hertz.

2025 KIA Soil GT Line, beautiful exterior, love the wheels, interior is not fancy but good enough. Great gas milage (33) and the 'Stop and Go' works well.

Best service every, highly recommend dealership.and and and and and and and and and .and.

Love this car! Great overall value! Handles Great. Fantastic gas mileage. I seen the complaint about the headlights and mine are great I am wondering if the other persons are malfunctioning or something.

A great purchasing experience thanks to a fabulous, knowledgeable, efficient, patient salesperson. Briana, thank you so much! You were awesome and the reason I will buy there again! Beautiful facility as well.

A great experience. We found the car we wanted. The staff was very helpful and courteous. Tim M

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

I received all the help I needed to get a car and now I'm getting ready to buy it . Recommended areas of focus for continued personal and professional development would be interpersonal communications, self-awareness and maintaining a level of appropriate distance and professionalism with customers and subordinates. He will continue to improve overall performance in the coming year by focusing on the softer skills of project management and being able to both accept and deliver feedback in an empathetic manner. Please acknowledge receipt of this employee review letter, and if you have any questions, let me know as I am always available to discuss his performance. Sincerely,

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

I was treated respectfully and given useful information that saved me a couple hundred dollars. The service was quick and my car was returned in good condition.

A Truly Exceptional Car Buying Experience with Ray Fuentes at Auto Merchant! From start to finish, my experience at Auto Merchant was nothing short of outstanding — and that’s all thanks to Ray Fuentes. Car buying can often be stressful, but Ray made the entire process smooth, transparent, and even enjoyable. From the moment I arrived, Ray greeted me with professionalism and genuine kindness. He took the time to really listen to what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. His deep knowledge of the inventory and the auto industry as a whole gave me complete confidence in my decision. Ray went above and beyond to ensure I got the best deal possible and walked me through every step of the financing and paperwork process with ease. It’s rare to find someone so committed to customer satisfaction — he truly cares about his clients and it shows. I left Auto Merchant not only with a beautiful new car but also with a great sense of trust and gratitude. If you’re in the market for a vehicle, I highly recommend asking for Ray Fuentes. His professionalism, integrity, and exceptional service set a new standard for what a car buying experience should be. Thank you, Ray, and the Auto Merchant team, for making this such a positive and memorable experience!

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

The customer service was great and the mechanic worked on my car quickly. I was leaving Dallas in a couple days of dropping it off and they made sure it was done before I left

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.