Used Kia hatchbacks for sale near Willoughby Hills, OH

Longish wait to check in, but friendly people. The lady cashier was simply wonderful, friendly, efficient. Didn't like you had to go back to the front again and get your keys after paying, another wait!!

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

Was hesitant to go in because of so many negative reviews but I had a great time. Everyone was helpful, relaxed, and friendly. Process was easy. Got what I wanted and am thrilled.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Had a vehicle give me so trouble a month after I bought it , had it serviced in Burton Chevy and Adam really went above and beyond for me and Brandon made it happen ! Thank you for ur help it’s much appreciated!!

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

Sales Rep. Joe Marinelli is by far the best at what he does and is an outstanding individual as well ! all other associates are excellent at what they do from sales to the service department. they are why I remain a Classic Loyalist !

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

Sales Lady was amazing great customer service .I will buy from them again . Love the car

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

Aaron was superb and efficient in helping me navigate my most recent experience at the service desk. He not only communicated with me while my car was in the shop, but helped expedite the service so I could take my daughter on a planned ski trip. He went above amd beyond. Great service and a huge thank you!!! Our ski trip was perfect in our Toyota sienna!!!

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

I had an outstanding experience at Kia of Streetsboro thanks to Nevan and the sales manager, Mo. From start to finish, everything was handled perfectly. The process was completely transparent—no games, no backdoor tactics, and no “dirty” negotiating. Just honest communication and straightforward numbers. What really set them apart was what they did after we had already closed the deal. They added complimentary oil changes, had the car fully detailed, and even noticed the brakes weren’t where they should be. Instead of brushing it off, they proactively replaced them before I took delivery — at no extra charge. That level of attention and integrity is rare in car buying. They went above and beyond to make sure everything was right and made the entire experience smooth and stress-free. I would highly recommend Nevan and Mo and will absolutely be buying from them again.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Mark Yocobucci was amazing!!! He really listened to what I was saying, what I was looking for and then showed me several different options that fit my needs. Mark thank you so much for my new baby!

Great car for the cost Only problem was that it is easy to pinch a finger with the door handles while opening and closing the doors

Great people. I'm in the process of deciding which vehicle I want to purchase. You could do none worse.

The car looks great. We have enjoyed the feel of the car on the road and the ease of use of the controls and rear view camera.

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

Regular maintenance was done in a timely manner. I can't think of anything more to say 25 words shouldn't be a requirement. Why?

Purchased my first ever vehicle yesterday from Mose Smith at CARmazone. He was friendly, knowledgeable, and professional. Pat (AKA the man in the tower😁) was such a nice and funny guy. They both found the perfect car for me on the first try! 🚘🏆 Also a huge shout out to Charlotte Torres for helping me schedule my appointment and for keeping me well informed prior to the appointment. Could not have been an easier experience in buying my 2018 KIA SOUL! I love it guys! 🤍🚘Thanks! 🤗🥳

Sell car and transport car to my address $9000 detail, AC, battery, too liner, sevice

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

I worked with Michael Lentine today to buy out my lease on my 2022 Ionic 5. He was professional, courteous & respectful. I've used this dealership for all the required maintenance and their service department is excellent.

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

Dealer ship made my sons car buying easy and Dan the salesmen was very help full with all our financing needs and helped us through the whole process, we are very happy with our 2012 Chevy Cruz.

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

This was my first time not going through the dealership to purchase a vehicle. Moe was very responsive from my initial inquiry through the closure of the sale. He answered all of my questions with detailed and honest information and was patient. I am very pleased with my purchase and experience. I would recommend this dealer/ facility to family and friends and anyone looking for a car.

This humble people box has the hottest battery not in a TESLA, with excellent energy density and cycle life. I have a 75 mile one-way daily commute, which it is accomplishing EVen with snow tires on, though only defrost, seat and steering wheel heating.

Great car buying experience, I am now on my 5th car. The staff was exceptional and attentive to my needs.Great place to buy a used car.

I have a 2010, 2011, 2021 Kia Soul. I think that says enough. Having a car last with minor repairs and 400,000 miles. Says something for the Kia.

Bought it based on father's review of his happy to say I'm glad I went with it great vehicle with great fuel mileage. Plenty of leg room as I'm very tall and came with great options.

Eddie's is the best. I've bought my last two used cars from them, starting in 2015

This is by far. The best vehicle I have owned! I highly recommend getting one if you get the chance! You will love it, for sure