Used Kia SUVs for sale near Longmeadow, MA

They may not have the largest selection or the biggest showroom, but the Customer Service was top notch. Incredibly easy and worry free shopping and buying process and friendly and helpful staff. Couldn't be much happier.

This is followup to Tucker Dawg prior review. As noted the 2023 Tellurides came without a tow hitch or harness and none ever became available due recall issue on 2020 -2022 models. My dealership was able to retro fit 2022 hitch, then they paid to have an aftermarket electrical harness installed. And now I pull a 22 foot airstream camper ( 3800# weight ) and it works great! All in all very happy with car after 3 years and 26,000 miles. But if buy used, do be aware KIA never offered a factory hitch or harness.

Went in for oil change and tire rotation. The friendliness of the service people and the quality of work is why I keep going back!

This SUV competes in what I call the mid size near luxury segment. LIKES: 1.The ride is supple (easily absorbs harsh bumps) ,quiet (noise absorbing glass and abundant insulation cuts road and wind noise) average handling for a SUV. It gives a luxury level ride. (Exception: the X Pro line comes with off road tires which effects ride and noise) 2.Abundant, what I call nanny electronics for those who prefer messing with their phone rather than paying attention to driving their vehicle. 3. Seating in the Prestige trim is done tastefully in Nappa leather with good support. The driver and passenger seats come with 8 way adjustment plus lumbar adjustment. The driver seat only comes with adjustable electric thigh support. Both seats come with heating and ventilation. The second row is captain chairs that do not have electronic adjustment (why?) They do come with heating and ventilation. The third row seats are large enough for full size adults to be comfortable a rare thing in a mid size SUV, but I would not want to spend 10 hours sitting in them. 4.) Infotainment system works well, has a large screen harmon kardon sound system is excellent. You are given various access to many forms of media including apple carplay but only by cable connection (why?) 5.)Climate control can be managed by the info screen or by mechanical switches which I prefer instead of navigating through multiple layers of menus. The rear passengers have their own separate climate controls. 6.) Cargo space is large especially with the 3rd and 2nd row chairs folded down and with the roof racks, things like plywood can be hauled easily. 7.) The 5 year 60,000 mile basic and 10 year 100,000 mile powertrain warranty is the best in the industry. 8.) Fit and finish is excellent DISLIKES: 1.) There is only one engine available. If you're looking for neck snapping acceleration you will be disappointed. But it musters up 291 hp and does provide acceptable acceleration allowing you to access highway speeds without a struggle. So far overall MPG has only been 17.5 far below the published 20 -23 mpg. There could be several factors causing this: 1. the engine only has 315 miles on it, so it is not broken in. 2. the weight of the vehicle. 3.) The gearing of the tranny and the AWD setup. 4. the engine gets its hp without the use of a turbocharger (adding a turbocharger would have certainly raised the hp and mpg) In this segment V8's are not available with one exception the dodge durango. 2.) Extremely limited color selection 3.) Reliability: Because I have only 315 miles on the vehicle I'm not qualified to speak with any knowledge on the subject of reliability. OVERALL IMPRESSION In my search for a vehicle the Telluride came the closest to providing and meeting all my expectations. Yes there are vehicles out there that surpass the Telluride, but be prepared to spend an extra 20k or more. The Telluride provides a luxury ride, near luxury interior, an abundance of electronic technology, plenty of cargo space all in a good-looking package! In the end the Telluride is an excellent value for the money. The only way you're going to know if the Telluride is the vehicle to meet your needs and expectations is to drive one. I'm betting you'll be impressed.

I couldn't be more happy with the car I got at Gary Rome Kia! They made the process easy and every person that I worked with had excellent customer service.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

I recently had an outstanding experience purchasing my 2024 GMC Sierra AT4 at Gates GMC in Windham, CT. From start to finish, the team at Gates exhibited clear communication and professionalism, making the process seamless and stress-free. What stood out the most was the transparency and honesty in every interaction, with no hidden agendas or surprises. I felt valued and understood, and they made sure all my questions were answered. I highly recommend Gates GMC for anyone looking for a reliable and customer-focused dealership. Thank you for an exceptional experience!

If you want a comfortable, stylish, and affordable suv for your family this is the car for you. Makes me feel proud when driving it and holds its own compared to other luxury suvs that cost a lot more. My only complaints are that it’s a gas guzzler and at this price point all models should come with the digital speedometer dashboard and not just the highest trim levels.

Columbia Ford/Kia was awesome. Everyone I met there bent over backwards to be helpful. They gave me the information I needed to find the car I wanted. Then they helped me arrange financing. It was the best car buying experience I have ever had.

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

Best car buying experience I have ever gone through. No hassles, no confusion or bait and switch tactics. I did not feel uncomfortable at any point with anyone we dealt with. We will 100% return and send others!

Telluride functions as a large SUV while feeling like a more nimble vehicle. Storage space is generous and interior is well thought out. Smooth, quiet ride with adequate acceleration.

My experience at Balise Kia was absolutely perfect starting w. salesperson, Andres, George (Sales), James (Finance), and Tito (Specialist). My car buying experience was drama-free, stress-free, and more important time-saving. Everyone was extremely knowledgeable, customer focused, transparent, and communicative. I couldnt have asked for a better experience and highly reccommend Balise Kia!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Joe, Kevin and Ken at Champagne Motorcar provided us our Best car buying experience. They provide relaxed and friendly service with absolutely no pressure. The end result was a detailed car that was safe, clean and ready to go. We recommend them highly !!!!!

I am enjoying my new Telluride SX Prestige X-Pro very much. My old car was a 2010. The technology advances deployed in this vehicle are amazing. I'm still learning all the included options. I highly recommend this vehicle.

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

I’ve had my 2020 Telluride for almost a year now. Thought I was in love with my 2017 Kia Sedona, until I got my Kia Telluride SX now I’m head over heels😊smooth ride , great sound system, quiet cabin, decent gas mileage and very stylish. I love driving this suv everyday. Thank you Johnathan at Holly Kia in Felton Delaware.

From the moment I entered this facility the staff was very friendly, helpful & attentive. My time there was pleasant and non-stressful. The purchase was easy and the sales manager was super nice! No pressure & they all listened to my questions and concerns. Love this dealership!! Highly recommend!!

Great car, overloaded with ‘gadgets) I’m still learning about. Good mileage. No problems have had it 15 months. Model SX5. Liking the mode switch for different driving conditions, good in snow. Don’t like some features ( lane keeping assist etc but they can be turned off). MPG varies from 23 to 35 depending on type of road etc.

Love my Charger! Henri Michaud was my salesperson. Very attentive and good natured. In fact, everyone there had a great attitude from reception to finance. Plus a cool showroom. Thank you Papa’s Dodge!

A very professional team. The atmosphere is nice and service team will notify you while waiting the progress on your car. Thank you Kia of East Hartford

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Great place. Clean, professional and friendly service love it there. I bought my car here even during Covid it was so smooth. Got a great deal and will definitely refer a friend

We almost got in a wreck just now, the car in front of the car in front of US slammed on their breaks. Our Kia Seltos 2024 beeped and then my husband pushed the breaks...none of us hit each other!! Thank you, Kia!!!! It was scary, and I could tell our car noticed the sudden stop before we did!! Thank-you!!

Want to go hank every service dept for the wonderful service, starting with advisor hector,all the way to the service manager Ivelis thank you all and there should be a way to rate there performance as it is for the management team as well the sales,so the individual who deserves it can be rated appropriately for there individual work ethic

Great customer service. My Kia Sportage drives very comfortably. Love the heated seats. Great for carrying large items cause you can put the back seats down.

I have been to many dealerships in the past, throughout Connecticut. Enfield Kia dealership has taken on a uniquely different approach. A working together, a professional caring team behind the scenes. Justin Jackson, worked with exceptionally diligence, his, “NO pressure” quiet awareness of a personal situation helped this team to excellence..There were bumps, there are always bumps making a major purchase but J J ‘s experiences, understandings and knowledge, gently flattened that paper to sign, bringing me to Shawn. Under pressure having many consecutive sales that afternoon to get excited customer's into their new car. His efficiency and thoroughness as I left, had NOT one after thought of any questions. Shawn explained every detail of the process, as we moved from one signature to another, answering my questions and noted certain things for my better understanding. This team, We feel, was outstanding, secure and trustworthy. Wouldn’t purchase a car anywhere else now.. Thank you , Carol

This is my first kia. The fit and trim are solid. The car is sound all around. Great gas mileage between 46 in the very cold winter to 67 mpg. Depending on how you drive it. I.ve been dealing with a dealer in burlington massachusetts where I purchase the vehicle. Im not sure they pay attention to detail as the engine calls for a special motor oil, 0W16, And that was not reflected on the engine oil change receipt. When I approached them with a question about the Motor oil, i was told all the engines are the same, which is not true. Also they recommended a 4wheel alignment which i paid for but had problems down the road. The dealer was very unhappy when they had to Repeat the alignment again, and made sure I knew about it. At this time I am searching for another dealer.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

Excellent SUV for a mid-size used vehicle the comfort and the way it drives are great very roomy on the inside two thumbs 👍🏾👍🏾 okay KIA

When you walk in its like seeing friends you haven't seen in years! Very friendly and they have patience which most places do not have. They made it easy picking a car and getting it!

I have the SX Prestige model and I love my car. I love just about everything about my car from the numerous tech feature to the huge dashboard. After two years of owning the vehicle, I’m still finding features that I never knew existed. If I had to think of two things that I hated most about this car, they would have to be the lack of power and the gas version and the sunroof controls other than that great car