Used Kia wagons for sale near Hurt, VA

Wonderful customer service. No pressure to buy whatsoever. Ther dealer was knowledgeable about all the features. We bought a new vehicle here on our terms.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

I give everyone an A plus. Very seamless transaction from sales to manager to finance. Best experience every. I have purchased from this dealer before. Thx.

Before purchase, I did extensive research on this vehicle bc it was it was as close to a Mini Countryman in design as I could find. I am completely satisfied & never regretted after many miles & years. I am forever amazed at how well it is designed for comfort & ease of repairs. It contains more standard options than most and more than some expensive top of the line brands. After 9 years behind the wheel of this 2014 plus, I can only desire two faults that I'd improve, and that's the sides of the hood get dented very easily & the steering "feel" is very dead and unresponsive

I wasn’t able to make the appointment on the Sixth of March. I have another appointment tomorrow afternoon. They are very attentive and caring people and I am looking forward to test driving the 2019 Kia SPORTAGE SX Turbo!

Very good choise for me and value of money car. Huge cargo space. Powerful engine and fuel economy. Fun to drive and good handling. Very good economy suv.

This is me second sale to Carmax. The first sale went smoothly and everything they said was true! People who turn their car into the dealer are totally getting screwed. For example I turned in a 2020 c300 early this year. The payoff was $32k; I got $36k from Carmax. Unbelievable. However, companies like Mercedes allowed Carmax to pay off the lease. Now they require you to buy out the lease so you have to come up with the cash and then you have to wait until you get the title before you can go to Carmax. Sounds like a little anti trust behavior.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Sales person Kenya Ellis-Walker helped us filter through the choices we had researched. She is knowledgeable, relaxed, patient and listened to us so that she understood what each of us in this couple wanted. She is great. Plus the whole Car Max experience is pleasant because you can flip among comparable cars of different makes and compare then and there. And you are not pressured at all because the sales people are salaried--the entire experience reduces stress and gives you more choice. Good for people who prefer space to think and options to compare.

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

Very nice responses, Nice people working at the dealership, Answered all my questions, Have not bought there yet as live 200 miles away.

I bought my 2007 Rondo in 2017 for $5888 with 30,000 miles. I love the room in the 2nd row and I can carry furniture with the 2nd row seats down. It passed inspection after $600,00 for new sensors. The only problem I had was the lights kept flashing when someone walked by when I bought it. The Kia dealer knew the fix. The pin under the hood was bent. I haven't had any issues since. I just sold my Rondo at auction for $4,500. Fantastic car, easy to drive and not a cockpit experience like new cars are today.

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

This review is about their buying process, not their sales. (I live >100 miles away, so I've never had to come this far to buy a car.) After my Ford Fusion Energi PHEV came off lease, I bought it out and resold it to CarMax. Their online assessment process was fair and painless, and they offered me a pretty good price for me car. But that was an estimate, not an offer. I drove my car all the way here expecting to be haggled to death and get a reduced offer, but--it didn't happen. They examined the car and paid me the original offered amount with no dickering at all. It was a pleasant surprise. Fast-forward to today; now I've got a nice Ford Escape PHEV. They gave a nice estimate when I checked online, so I bought out my lease and I need to get the car over here to sell it to them. I'm hoping history will repeat itself.

Adorable! I was so excited when I got my Kia Soul, it’s my second Kia product I had purchased which fits my budget. I noticed my soul had recalls, happy that there bein taking care off.. I love Driving it in the snow, lil Tank.

Stephen Meredith did an outstanding job making us comfortable with the sale. he was very professional courteous and polite We could also say the same for Zack who finalize the sale and the paperwork On our 2019 Chevrolet equinox thank you very much to the both of you

When I bought my Kia Soul in 2019, I wasn't expecting much. It already had 55K+ miles on it, and it was a crossover vehicle, which I'd never owned(I always owned cars!). I have to admit, I've been pleasantly surprised for the most part. I do wish it got better gas mileage around town, but it does have great pick-up, lots of interior room, and a nice-looking exterior. Att 73K+ miles now, I've yet to have a mechanical problem.

Need to have a better space to talk to someone. And they need to have better options on buying a car or be more information on it

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

My boyfriend and I don't speak English very well. But the assistants in Carmax are very patient. They helped us a lot. We bought the BMW x3 and are satisfied with it.

Right now I'm experiencing front end problems when I mash my brakes I'm getting loud crackling sounds and I'm trying to get it fixed I don't know if it's the brakes or the front end or something else I don't know

I love the no hassle car buying experience and my salesman was a good guy that was a veterans car salesman. They took care of getting me set up with a second key very quickly and got me a great interest rate on my loan I quickly paid off within 6 months. I will shop there again and have sent many members of my family there!!

We weren't fully prepared but they helped us through. They told us what we needed to do

No deal yet but they have been very responsive and helpful, still dealing with them.

Bought my first Rondo new in 2008. Drove it for 297,000 miles over 14 years! Best car ever for both short and long distance driving. It was still running when I gave it away and bought another one (2009 this time) with 87,000 miles on it. I have every expectation to drive this one for years to come as well. I only wish KIA still imported them to the US.

Megan helped me and was fantastic. She explained everything and made the buying process a great experience. They were fast and didn't try to oversell me on warranties or options.

My experience theft on tiktok and YouTube to break in them. Torn collar from swirling wheel collar. This car is nice and convenient why would that happen to this soul lx Kia.

Quick response, provided the information requested and respected the preferred communication type. The experience was pleasant.

I just wanted to comment on how much I like Carmax customer service as a company. I bought me car from Carmax in Nashville Tn about 2 years ago and had great experience. Then few months later I my car started making a noise on the front end. Took back to Carmax in Nashville They put me in a rental car till the next day till they got it fixed... Which was great. They repaired my car free and payed for the rental car. Then April 6th I was traveling thru Jackson Tn and my car started making a terrible noise. I was very concern. Called Carmax in Jackson Tn took my car there they worked me in pretty quick. When they pulled the wheel off the found a pebble had past the dust cover and was rubbing between breaks and rotary. They removed the pebble and all was good. Thank God there was no damaged. Tech put my tire back on and sent me on my way. They didn't charge me nothing.. Thank you

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.

I can't give this place ENOUGH STARS. Great customer service. Barry went above and beyond to help us and find the right vehicle for our family and budget. So much time and knowledge. A year later- this car is running great. HIGHLY recommend Ideal cars. It is the only local used car dealer I would trust.

It's a 2013 KIA so it probably won't win your any awards, but it was a great value and reliable for something over 100k miles. Would recommend

I had an exceptional experience purchasing a vehicle from Highline Group. Upon expressing interest in a test drive, Sales Manager Ted promptly contacted me to arrange the appointment. During the test drive, Salesperson Robert exhibited remarkable enthusiasm and provided a comprehensive overview of the vehicle’s features, addressing all of my questions and concerns. The vehicle was in impeccable condition, as Robert explained that Highline Group maintains an in-house service facility to ensure rigorous quality control. The dealership’s showroom was impressively stocked with a diverse collection of Ferrari, Ducati, and other high-performance vehicles. I promptly finalized the purchase, secured by Highline Group’s competitive loan rate that surpassed offerings from other institutions. I collected the vehicle within one week and have been thoroughly satisfied with the experience. I look forward to returning for future purchases and will confidently recommend this dealership to my associates.

The deal was outstanding for this car and I am still finding more features with every drive. I have always purchased base model cars not realizing what I was missing.