Used Kia wagons for sale near Indian Head Park, IL

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.

When people complaining about the car buying process this wasn?t one of them they were great!!!

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

I can’t express enough how truly grateful I am for Ahmed at Auto House in Downers Grove, Illinois! From the moment I started having issues with my first car, Ahmed showed incredible kindness, patience, and dedication. He didn’t just help — he genuinely cared about making things right and ensuring I was happy. He went the extra mile to get me into a beautiful BMW that I absolutely love, and made what could’ve been a stressful experience feel effortless and positive. It’s rare to find someone so honest, professional, and compassionate in the car business. Thank you, Ahmed, for treating me like family and turning a challenge into such a wonderful experience. I’m forever grateful and will always recommend you to everyone I know! 🙏🚘💙

This is by far. The best vehicle I have owned! I highly recommend getting one if you get the chance! You will love it, for sure

A dealer with a unique eye for high quality vehicles. They find amazing cars. They are easy to work with and they have great shipping options. I will buy from them again.

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

Very accommodating and straight forward with pricing. Painless experience overall, I'd gladly shop here again!

The car is very reliable, bigger in the inside than you would expect, rides smooth, but the best part is its perfect for shorter people.

they were very patient did not push me into anything the service was quick the only thing they talked me into was a extended warranty.. hope I never need it and hope it is as good as they say Enjoy

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

I recently had the pleasure of working with Exclusive Autohaus, and I can confidently say that they provide an outstanding experience from start to finish. From the moment I walked in, the staff was incredibly friendly and professional. They made me feel welcome and took the time to understand my needs and preferences. About four months ago, I purchased a 2014 Audi R8 from them, and I couldn’t be happier with my decision. The car is in pristine condition, and it’s clear that Exclusive Autohaus takes great care in selecting and maintaining their vehicles. The entire process was smooth and transparent, and I never felt pressured, which is a huge plus when buying a car. What really stood out was the level of customer service. They went above and beyond to ensure I was satisfied, answering all my questions and offering helpful advice. The team at Exclusive Autohaus is knowledgeable and truly cares about providing an exceptional experience. If you’re in the market for a vehicle and want excellent service, a great selection, and a no-hassle process, I highly recommend checking them out. I’ll definitely be returning for any future car purchases!

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Mike R was amazing. He even traveled to Chicago to bring our car to a different locations so we could see it. I would highly recommend this location.

Adorable! I was so excited when I got my Kia Soul, it’s my second Kia product I had purchased which fits my budget. I noticed my soul had recalls, happy that there bein taking care off.. I love Driving it in the snow, lil Tank.

Overall, a smooth and enjoyable car buying experience. Kelvin was super helpful and guided me to the perfect car for my needs. Highly recommend

Before purchase, I did extensive research on this vehicle bc it was it was as close to a Mini Countryman in design as I could find. I am completely satisfied & never regretted after many miles & years. I am forever amazed at how well it is designed for comfort & ease of repairs. It contains more standard options than most and more than some expensive top of the line brands. After 9 years behind the wheel of this 2014 plus, I can only desire two faults that I'd improve, and that's the sides of the hood get dented very easily & the steering "feel" is very dead and unresponsive

Very easy to work with. They let me do any checks I wanted, and I did a lot. No surprises and the car was excellent. Very quick buying process and no hassles at all. Definitively recommend this place. Just with I had more time to look at all the truly amazing cars. It would have taken all day!

When I bought my Kia Soul in 2019, I wasn't expecting much. It already had 55K+ miles on it, and it was a crossover vehicle, which I'd never owned(I always owned cars!). I have to admit, I've been pleasantly surprised for the most part. I do wish it got better gas mileage around town, but it does have great pick-up, lots of interior room, and a nice-looking exterior. Att 73K+ miles now, I've yet to have a mechanical problem.

I could not get a decent car any were CarMax put me back into the drivers seat i will recommend CarMax to anyone Andrea and his team in Tinley Park are truly number one in car sales . Marcel Potvin.

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

We keep going back due to the awesome attention they pay you and try to get you into the vehicle you want and can afford

Very good choise for me and value of money car. Huge cargo space. Powerful engine and fuel economy. Fun to drive and good handling. Very good economy suv.