I was in there on my day off for an oil change and tire rotation. I received fast, friendly service! My girl Carla wasn't available, but Chelseah helped me was very nice, and of course my favorite sales person, Mrs. Priscilla came and greeted me with a hug.
The service i recived from Priscilla each time i visited was excellent. She was very helpful and knowledgeable about the vehicles. I ended up choosing a vehicle that matched all my needs and absolutely love!
I recently purchased a vehicle from this dealership and I must brag on their service. From my salesman, Lawrence ???Quinn??? Malveaux to the business manager Lauren Johnson. Both of these guys made my experience an awesome one!! They did everything possible to help me with my purchase and I am truly grateful!!! If you are looking to purchase a vehicle; find them at this local dealership.
Recently visited VW of Lake Charles... If having your car serviced can be routine and a hassle then you need to be going to VW Lake Charles. Beautiful facility, extremely professional service techs and staff. They show lots of individual attention to you and your car. Thanks everyone!
I scheduled to have the recall appointment with service department. I was concerned as to rather they would be able to service the recall since it was a body recall not a mechanical issue. This dealer ship does not offer auto body repair. They assured me they would be able to perform the recall. The process took about45 minutes.
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