Mr Wallace Bird was one of the best salesman I've ever dealt with. He didn't let me off the hook easily but I didn't feel pressured like I have at other dealerships. He was very knowledgeable and directed us into making a much better deal then we ever would have made on our own. His many years of experience was invaluable. He was very pleasant and respectful and made it a pleasure to do business with them.
I visited Lee Hyundai of Florence with the expectation of driving away in a new Hyundai Veloster. However, two months ago I purchased a 2016 Honda Accord from Cale Yarborough Honda and was completely taken advantage of. Because of my naïvete @ Cale Yarborough, I left Lee Hyundai in tears and regret...not a trade in, not a used or new car but valuable knowledge instead and a desire to return my Honda and never look back! Although,my expectations were not met,the experience helped tremendously. All car salespersons are not crooks and Mr. Wallace Bird proved that. He was knowledgeable, humorous, polite and sincere throughout this ordeal. His years of experience in the car industry proves that with age comes wisdom! My gratitude to him is priceless!
On Sept 12 my husband were at the Lee Hyundai of Florence SC dealership for service maintenance on our current auto, 2013 Santa Fe. While waiting we were looking at the new 2019 Santa Fe models. A salesman , Andrew Turner, Product and Tech specialist came out to greet us and show us around to look at the cars. Very Professional and knowledgeable. He showed us several cars and the different options. He then took us and introduced us to Wallace Bird, Product and Tech specialist. We decided to purchase a 2019 Santa Fe and use our 2013 as a trade-in. The Finance Mgr and Sales Mgr handled the purchase with ease. The buying experience went smooth and we are enjoying our new vehicle. Grant Watson was very friendly and told us he appreciated our business Great staff and very customer oriented! Thanks!
Mr. Wallace Bird helped up from the start. He was very friendly and very informative with what was going On with the process of things. I normally hate going to dealers, because salesman flock out and try to get you to buy whatever, even if it???s not what you want. Mrs. Bird approached us with a friendly manner and listened to what we had to say and found exactly what we wanted.
We have been Chevy owners and decided to upgrade to a newer model. Dan in service who has always taken such good care of us. He is the main reason I go to Five Star. Dan got us an awesome salesman Ash. Ash really knew about the cars and accessories he was selling and was honest (I did my research to make sure). John C was a pleasure to work with, very friendly and knowledgeable. Denzel was great at explaining all my questions in finance and explained the warranty to where I understood it completely.I am glad that Five Star has made changes and now has great staff. We will continue to come back with the fantastic customer service these men provided.
The staff is courteous and respectable. The process didn't take long and I was very satisfied when I left. I would like to thank Mr Wallace for his honesty and integrity. My experience at Lee Hyundai will last a lifetime. I walked out with the car I wanted with no problem. Thanks again to Mr Wallace, Marlon and the rest of the Lee Hyundai staff.
Frankie was the best sales representative that we ever came in contact with. She was very attentive to our needs and got us exactly what we were looking for. She aims to please her customers and you won't leave there unhappy. If you're looking for your next Toyota please contact Frankie Parson she wiil go above and beyond to make sure that you are satisfied. Thanks Frankie !!!!!
Our experience with Santee Automotives was awesome this time as it was several years ago. we would return again if neccesarry they are very trusting and up front with our needs. We have bought from Columbia and Sumter before and we never had a a good experience before. We love our 2012 Nissan and most of all the comfort and 2ndly the gas milege. Thank you so much God Bless all of you!
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