Fantastic Customer Service at Byers VW
November 5, 2018
In my very extensive car search, no dealership had better customer service than the Byers family, and specifically Byers VW. Jim Hedges, who I worked with, was always friendly, professional, and knowledgeable, yet never once pushy. I had been test driving and searching for a car for over a year, and the process at Byers was very casual and comfortable. Going in to test drive (which I did several times at this dealership, because I really liked the Tiguan) was always fun, and all of the associates I met had a genuine interest in me as a person, which was incredibly refreshing after several terrible experiences at other dealerships. While I did not end up purchasing at Byers VW (I did stay in the Byers family though!) I would recommend this dealership and Jim Hedges to any of my friends or family members!