Used 2023 Lexus ES 350 for sale near Arcadia, CA

We met a very helpful internet sales rep named Maria, whose communication skills set her apart from the other Lexus dealerships. She was lovely and knowledgeable in person. We were paying cash and agreed on a price quickly-our only concern was how many hours it took to finalize the deal with so many attempts to sell us on maintanence packages.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

Excellent job for regular maintenance of my car. The service desk knew exactly what was needed and explain the nature and time frame. I was asked if I would like a complimentary car wash which was great. In the past I did not know if this was standard. It was nice to be asked.

Just want to give a shout out to Christian for a job well done! Great experience at the largest usud car dealership in the Valley! We were treated Very Well, couldn't ask for More! Thanks for all of you who helped us at CarMax!

Great attention, efficiency and answers to my questions. Very friendly and professional to deal with.

recently visited Mercedes-Benz and had the pleasure of working with Mr. Jeff Tarin regarding the end of my lease end. I came in with a few preferences, which was to leaver MB & purchase a car with another Brand. I was uncertain about the most financially responsible path—whether to end my lease, purchase my current vehicle, or explore a new one. Jeff was incredibly mindful, honest, resourceful, and supportive throughout the entire process. His charismatic and empathetic approach immediately put me at ease. He took the time to thoroughly educate me on all available options, including the financial implications of each, while paying close attention to both my needs and my financial comfort. Although I ultimately decided to purchase a new vehicle, Jeff ensured that I felt confident, informed, and genuinely happy with my decision. His professionalism and care made a lasting impression, and I’m truly grateful for the time and attention he dedicated to assisting me. Thanks to Jeff’s exceptional service, I remain a proud and loyal Mercedes-Benz customer since 2017, and I look forward to returning to him for all future needs—both for myself and for my family and friends.

Very professional, knowledgeable, helpful and time efficient! The team there was great and they went above and beyond when I purchased my car there!

Steven Vazquez was a really upstanding guy. He really help with choosing a reliable car and he listen to what I would want and accomplish his job.

Great service and smooth transaction all the way. Very happy with my car and our sales person. The Used Car Manager was awesome and very kind. We Weill sure be back

Love love my Lexus.its so different from my previous cars and it?s not flashy or as pretentious as other luxury cars.very cool and the ease is quite nice.

This platform doesn’t let me update my last review so I have to write a new review. Chris who is a very nice guy from the service called me and scheduled an appointment the soonest he could and he also promised a rent a car paid by them as a loaner while they have the car! My original message a few hours before the second call by Chris: Their service department is horrible. I called today because the AC on my brand new car is not working. It is 120 degrees outside in Woodland Hills. Soraya, the service agent, told me that they don’t have a loaner available till mid October! When I said, it would be fine and I will drop the car if it can be done in one day. She said it will be for a couple of days or more and they couldn’t give me a loaner either. When I asked that jaguar is basically telling me that they cannot do anything for me even though it is super hot outside and not having AC basically means not being able to drive the car, her answer was “yes, we can’t do anything about it”!!! Just imagine, you need your car on a daily basis, and the AC is not working, and they would tell you to drop your car there and stay without the car for few days until they decide to fix your car!!! Terrible customer service!