Used 2023 Lexus ES 350 for sale near East Los Angeles, CA

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

David Trinh had going out of his way to coordinate, communicate and followup with me during my order/purchase of my 2025 Sienna XLE. He even help me to set up my car after I already took it out of the lot weeks later. That's what cuatomer service is all anout... Thanks David

gracias eddie nos aprobaron por otro carro gracias a el i a david thank you

I had a great experience at California Motors Direct. Eddie was incredibly helpful and made the whole process smooth and stress-free. I had my toddler son with me, and the team went above and beyond to make sure we were both comfortable during our visit. They were professional, patient, and very accommodating. I truly appreciated the excellent customer service and would definitely recommend California Motors Direct to anyone looking for a positive car-buying experience.

Randy at STG auto was amazing and professional. He was able to work with me to get the rate I want and super satisfied. Highly recommended!

Fast transaction and very good customer service I recommend this dealership here don’t sell nothing extra

Always take my car to Lexus Cerritos service center, Tony always helps us. We trust him, he communicates very well, really enjoyed the video MPI, he always gives us great service when we come in!

I chatted on line with Carlos Suarez! We are trying to set up when I can go there before Donald Trump screws up my final dream of affording a Toyota Tundra. If not maybe in the next life.

This platform doesn’t let me update my last review so I have to write a new review. Chris who is a very nice guy from the service called me and scheduled an appointment the soonest he could and he also promised a rent a car paid by them as a loaner while they have the car! My original message a few hours before the second call by Chris: Their service department is horrible. I called today because the AC on my brand new car is not working. It is 120 degrees outside in Woodland Hills. Soraya, the service agent, told me that they don’t have a loaner available till mid October! When I said, it would be fine and I will drop the car if it can be done in one day. She said it will be for a couple of days or more and they couldn’t give me a loaner either. When I asked that jaguar is basically telling me that they cannot do anything for me even though it is super hot outside and not having AC basically means not being able to drive the car, her answer was “yes, we can’t do anything about it”!!! Just imagine, you need your car on a daily basis, and the AC is not working, and they would tell you to drop your car there and stay without the car for few days until they decide to fix your car!!! Terrible customer service!