Used 2023 Lexus ES 350 for sale near Irving, TX

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

Excellent service! Got em exactly what I wanted and quick no xx. Nick J is awesome!

Mohammad, was great. Made my wife comfortable and happy with our choice . We will come back.

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

I had a wonderful experience with Mark P - he went above and beyond to provide me with a awesome experience.

We’ve seen the commercials about the Sewell experience and ours wasn’t much different, as advertised! I worked with Avery and he was communicative, transparent, and efficient. I went in and out in less than an hour. Don’t think it’ll be our last time here.

I was notified by a sales representative that the vehicle was sold in a short period of time.

This was our second day of looking at cars and nobody treated us better than Sewell Lexus. We came to buy a used Subaru Ascent; they had the car clean, ready and nearby for us to test drive. We got what we expected for our trade in and left in just a few hours very happy. I highly recommend Sewell Lexus of Dallas, they were great!

Good experience we weren’t rushed when we got there late evening. Cayman did an outstanding job and recommended great restaurant

Lorenzo was very nice and we got what we wanted in a car. He thought he got what we wanted.

We were treated very professionally and any issue that we had was handled with respect. Lucky and KP handled the end-to-end dealing, Randy ensured the financial aspects were good to go, and Frank handled any services that we requested.

Quick responses through text, emails, and phone calls. Professional and nice workers providing information & details.

The customer service I received from my car salesman, Jesse Keller and business manager, Jorge Ramirez was first class! They both went above and beyond in doing their jobs. Days after getting my car, Jorge contacted me to tell me that he found better financing. The fact that he continued to work on my behalf after I was long gone shows the character and work ethic of those employed by Crest Volvo. I am thankful for my positive car buying experience provided by Jesse and Jorge.

We are so thankful to Katie Fitzgerald for providing us with such an amazing experience at Sewell Lexus of Dallas. From start to finish she was outstanding, providing exceptional customer service, professionalism, and attention to detail. My wife wanted a specific exterior and interior color combination that was not being regularly produced by Lexus for this specific model (RX450h+ Luxury). She put in the extra effort to advocate on our behalf and get a special request in to Lexus, where she successfully secured this unicorn for us. We are absolutely thrilled. It's the most beautifully designed and engineered car we've ever seen, and we're thrilled with it. Katie's communication was excellent throughout the whole process. Everything was smooth and stress-free, in advance and on the day of delivery. She was so sweet that she sent a very thoughtful and awesome gift package so my wife had something to open at Christmas since the car did not arrive until January. Katie is the absolute best. She made us feel like family, as did the sales finance manager Brian Arnold, who took time to have a sincere personal conversation with us and answer any questions we had. Complete honesty and transparency at every point in the purchase process. Top shelf experience. We bought our first Lexus from Sewell Lexus of Dallas 20 years ago, and will continue to be loyal customers. It is because of their clear commitment to providing their guests with consistently great experiences with sales consultants, managers, and service advisors. This dealership is in a class by themselves.

Nick Hughes provided a very good experience in purchasing a new vehicle. Very attentive in the process of purchasing the vehicle.

Best experience I’ve had and I’ve had several in my life. I also had several prior to buying this vehicle. Kariel Nieves was my sales guru. Totally awesome gentleman and knows his stuff. Great attitude and huge knowledge of all things Lexus. Good communicator and worked with me to get my scheduled test drive and had everything ready. A++++++++ I’m sure they have many excellent associates but I’ll only work with Kariel from now on. Top noche.