New and used 2025 Lexus ES 350 for sale near El Segundo, CA

Tim is the best service manager at Lexus Santa Monica, he's funny, always happy and chipper, always eager to help in any and all ways. Tim hears me out, never disregards my comments and always makes sure my car is fixed smoothly and quickly.

Had a Mercedes AMG 250 CLA for last5 years with zero issues. EXCEPT very expensive oil changes (about 250 each time) and it took high test. ALMOST went with a 2025 AMG again, but after visiting Lexus 3-4X I was sold on a ES 350 F Sports handling. MUCH better ride. Super silent inside car. GREAT finish. AND it takes reg gas and oil changes under 75 bucks or less. over all I give this a solid 10

Joven was excellent. The service reps are always good. Joven is actually superstar! My only issue with Lexus is their tech. First, I was contacted to come in for service when I just came in month before, so this push for service should have shown up in their system that it was not due. Second, why can’t you put your DL info and insurance info for loaner cars in the app before arrival? It’s a hassle pulling out the insurance card and having to make sure they return it before you leave. Simplify!

I have leased and financed a few cars in my life and I have to say how absolutely grateful and happy I am that I decided to go to Lexus Santa Monica to lease my new 2019 Lexus NX300H. From beginning to end it was the best experience I have ever had. I was helped by sales person Nima Behnia. He was very well informed about the vehicles I was test driving and answered all my questions, and boy did I hit him with a hundred questions. This was the quickest vehicle purchase ever. I think I was in and out within 3 hours. Finance dept was also great. took care of my contract quick and everything was straight forward. I didn't feel like there was any hidden anything. My new car was detailed, filled up with gas and off I went. I would definitely recommend them to my family and friends. Go GET a LEXUS!

Overall positive experience. Worked with Andrew Benson and Basil in finance who were professional. Car buying is stressful and should be easier for consumers. Finding the right car can take time.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

My sales person was Naz . I purchased a Lexus from this dealer on 4/2/2020 . Nas was amazing she explained every details and made us feel very comfortable, welcoming she’s very kind I would recommend her to my friends and family .

Excelente,muy servicial ,me ayudó mucho y despejó todas mis dudas ,estoy muy satisfecha con sus servicios lo recomiendo 100%

A very good buying experience, facilities are great customer service is far than beyond, Financings experience is great no rush and no pressure at it?s best .

I got routine 50k servicing on my RX350 and have always been given first class treatment by the staff, but the wait time of 3 hours was more than I expected since I had an appointment

Amazing experience at this dealership ! Great selection of inventory. The staff is very friendly. I would recommend asking for Jose

I was reached out by Edgard against my query for a quote. From the get go he was super helpful and clear. He gave me a great deal and spent some 1.5 hour on the phone to go over all the numbers for the lease. Once I had all the numbers laid in front of me ( like MSRP, sale price, cap cost, adj cap cost, base rent, tax and final monthly premium) I knew I was getting a great deal. Next day I went in and he along with his manager assisted me with professionalism and I came out a happy customer. Will definitely recommend these guys.

Always great service at South Bay Lexus. Been going there for almost 20 years. Lisette is the best service rep.

My service representative is Vanessa and she is excellent and very professional. She provides excellent follow up and is very knowledgeable regarding my vehicle. I appreciate her and I also have worked with her in the past and I request her when I make the appointment. Lexus is fortunate to have her. Thank you Vanessa !

Excellent sales service was provided by Mr. Christian Gerges and South Bay Lexus Team for our purchase of a new Lexus ES 300h Luxury. My wife Padma and I are very grateful for Chris’ kind, courteous and patient help in making the the right choice for us. Thank you so much, Chris.