Used Lexus ES 350 for sale near Goshen, OH

I see that all reviews here seem to be negative but it is now 2023 and hopefully things have changed. I have nothing but good to say about my sales guy Dean Tower, at Columbia Hyundai. I purchased a 2022 Hyundai Tucson and he was very helpfull and informative also helped me set up the system which nowadays can be very confusing. I would recommend him if you need a sales guy.

Best car exer - except cost cuts for 2017- no more leather and wood accents like thy were in my 2011 ES3500. Maybe next one will be more posh? ;-)

Tyler took extra time to send us a video of the available vehicles we were interested in. He also found the exact vehicle we wanted and brought it to us from another location.

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.

My only complaint was on the website it showed a rav4 hybrid I was interested in to have heated seats and steering wheel. I drive 2 hrs too the dealership and the vehicle did not have these options in it. They did take 500 bucks off the price for my troubles though

I love this car. I have owned my car for 3 years now and it still performs well. With required maintenance you should have no problems at all.

After finding a 2012 Mustang boss 302 online, I called the dealership to check about it. Nolan was incredibly helpful, thorough, knowledgeable, and professional. He sent me a video in which he tried to point out every flaw in the car. I can’t find anything that he missed. Based on the Carfax report, and Nolan‘s extremely helpful information, I flew to the Milford area to inspect the car and drove it home. I couldn’t be more pleased. Nolan represents the dealership well, and the dealership appears to be a great organization with carefully selected cars. It’s unlikely that I will travel from Phoenix AZ to Milford again to buy a car, unless they have something special that I feel I need. But if they do, I would go in a heartbeat. Terrific experience. And as an added plus, Nolan is a genuine car guy. That’s not common enough in car dealers. He knew the car, he knew the significance of the car, and he wasn’t pushing it. Great guy.

I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!

Thanks John and Tony for making a deal work out fairly on both ends! Enjoying my new Jetta and my first VW. Thanks for making the customer feel first!

They were very creative and resourceful with Financing. They made sure that I got the car of my dreams... I'd recommend them to anyone....

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

Great experience. Pat is a really nice and genuine guy who is not trying to rob people of their money. I would def recommend this dealership for someone who wants a nice maintained used car

Other than the power locks going out too fast, which is not cheap to repair, especially as often as they go out, this car is a dream to drive, as well as own. Repairs are few, as I got it in 2016 with just under 90k. Here it is in Sept of 2024, and I have another thousand and it will be 300k, with again, very little maintenance to speak of. I will be buying Lexus from here on out.

Purchased 2010 ES350 with 65000 miles 4 years ago. I did my research in advance and now fully agree with the “bulletproof” qualities often used by owners who describe this vehicle. I have adhered to factory-schedule maintenance, however, not performed by a Lexus dealer. Rather, an ASE-certified shop who know Lexus/Toyotas. I now have 125k on the clock and have spent about $1,200 in non-maintenance repairs. Specifically, oxygen sensors et.al. 31 MPG highway, 25 around town. Drives like my wife’s much newer MB sedan without the anxiety of potential repair costs.

I called and asked about the Mercedes. I came the next day paid for it. Everything was great. The owner is phenomenal. Also people who worked there our phenomenal. The owner made sure that I had new tires and a new key filled me up detailed my car I called him the next day to let him know about a small issue. He fixed it immediately. I will be coming back to buy another car

The most reliable car I’ve owned, it has style, comfort and to many extras to list. We went from a Volvo S60 to this car and we are not disappointed!

Desides to go elsewhere for the specific vehicle I was seeking. The team was helpful along the way nonetheless.

Lexus is my favorite car brand. I've owned several over 25 years. I've never needed major service so maintenance costs are very low. The interior is extremely comfortable with many great interactive features.

My sales person, the Sales Manager and the General manager and staff were great. However, the finance person Trevor was horrible and was only trying to put money in his pocket and treated me like a paycheck not a valued customer. What we agreed to is not what he put down on the sales sheet. Now that I look back, I should have gotten up and left. The Sales Manager & General Manger fixed things to my satisfaction, but it should have never come to that.

without a doubt best riding and quietest car i ever owned . Six cylinder is very responsive and leather interior is very comfortable. I receive alot of compliments on its sporty looks .

We had been shopping around for a new car and this dealership was awesome. Marcus was awesome and so easy to work with. This by far was the easiest and smoothest deal we have ever experienced at a dealership. If you’re looking to purchase, go here and ask for Marcus!!!

Style, performance and reliability are great, but the tinny sound on the left front door when closing and outdated dash diminishes the car . This is my 3 rd Lexus. I bought this my current ES 350 F used from a dealer during its current model year.

My purchase went very smoothly and quickly. I went for a test driving just a few minutes after arriving. Satisfied, moved on to closing. While setting up new auto insurance, all paperwork was prepared. Donald was very experienced and explained things clearly and patiently until I understood. I am glad I found a good car at a good price here!

Nothing short of exceptional! Great vehicle for cruising, commuting, or a family road trip. Lexus in my opinion is the best car out there. Me personally would not by anything else. Period!

Serigne Lam was excellent! Informative, patient, and he really made the purchasing seamless. Financing department folks were good too. Nice facility. So glad I checked them out and moved so quickly (three other people apparently were eager for my car there after I bought it). Looking forward to long ownership of my new baby, and support from this dealer. Thanks!

I have the Luxury package. This car is awesome! Great ride, quiet, good acceleration and outstanding MPG on regular gas! I consistently get 31 to 34 MPG on the highway. The interior is roomy and the trunk is cavernous. My only mild complaints would be the mouse key pad for the instrumentation and no heated seats in the rear.

Great place for a used car shopping. I’m very happy about my second purchase from them, they’re always honest, have great prices and provide a great customer service.

This car has all the bells and whistles! I still haven’t figured everything out yet. Rides so smooth and looks awesome. I love this car.

On the 19 Jan 2024, we made a purchase of a Vehicle from Ricardo Rutledge,a very excellent Salesman, his attention to detail was instrumental to us in purchasing a car. I would like to express an outstanding job. His help was greatly appreciated. Continue in during a job well done. I would recommend his service to others.-

I have been driving the car for less than 2 weeks -- so I am still getting used to the "differences". But I am pleased with the car

Rick is a trusted acquaintance, so when my husband nagged me about getting a car, I already knew what I wanted and where to go... Performance Lecus! He took care of us like we were family- and it's so rare nowadays, I had to kvell to everyone I know. For your next car purchase, RUN- not walk to Performance Lexus and ask for Rick. If financing is what you need, Jeff Butler is the man with the plan!!! I am truly Experiencing Amazing in the Pursiut of Perfection!

I have owned my 2013 ES 350 for 8 years now. I bought it with 60k miles and now has 260k. The only thing I had to replace was a tensioner pulley which I did myself. Other than brakes. tires and drive belt that's the other thing I've done. Same spark plugs n coils since I bought it, change oil every 7500-10k miles and doesn't burn or use any oil. I honestly drive it like I stole it most the time. I commute 65 miles a day and every trip I take is in this car. The only thing I wish is that the seats were a lil more comfortable but I have seat & back cushion to help with that. I will drive this til it or I die. I have 6 other vehicles and this is driven the most.

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

I purchased my 2019 ES350 certified used from a Lexus dealer - The good: Ride comfort is amazing Quietest vehicle I've ever driven Tons of power Reliability, so far, great The bad: Stereo system is sub-par for a luxury Lexus; not a deal breaker for me, but I understand why others complain Lexus dealership service: Just took it in for first service, oil change, etc., service was bad. My wife left the car, took 2-3 hours even though I made an appointment; they never greeted her or asked to help her in any way. (Seriously, no "thank you" or anything.) I also asked to be called after car was complete, I left 2 voicemails, nothing. Lexus service I've heard people rave about??? I didn't experience it.

The dealership has followed up with me and keep me in the loop regards a car I was interested in. That interest continues but I am looking at all option regarding make and model. I like the fact that they understand my delay and have been profesional and patient.

Excellent car, met my expectation. Easy to drive and stable. Great interiors. I recommend it for a family. Super comfortable and spacious... also in the back seats.

I’ve never had more informed and upfront group of guys selling cars, no xx no upsell, Professional, fast, courteous! If you need to use car, these are the guys to see. Highly rated car by an experience.

THIS LEXUS VEHICLE IS PERHAPS THE BIGGEST SECRET IN THE AUTOMOBILE INDUSTRY.... AND AFTER HAVING OWN ALL THE OTHER LUXURY SEDANS I CAN CONFIDENTLY STATE THAT LEXUS IS THE BEST BRABD FOR YOUR MONEY....