Used Lexus ES 350 for sale near Hometown, IL

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

Working with the McGrath Lexus dealership was a pleasant experience. Our salesman did a great job describing what model Lexus would be best for our driving habits and family size. The car was delivered within 2 weeks and the finance office person was incredible. We drove our new beautiful Lexus 350h home very pleased all around!

Agnes was beyond amazing!!! She was so personable, helpful, and friendly!!!! We drove almost 3 hours to buy our new Land Rover and we would most definitely return to work with Agnes ANY TIME!!!

I love it every time I get in. Smooth ride Love how it feels and looks. It was a present to myself. I’m so happy with it.

I had an excellent experience buying a new RDX from this car dealer. Raffy was my salesperson, and he did a great job answering all my questions and explaining everything in detail. I also live in Wisconsin and bought from this car dealer in Illinois and the process was extremely smooth and no extra work on my end was needed. I am very satisfied with the new car and this dealership.

I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!

I was in and out in less than an Hour. Everyone was very pleasant, the paperwork was explained in detail. They allowed me to leave my other vehicle there until someone took me to pick it up. From the time I entered ti the time I left I felt very comfortable.

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

Very nice car. A real sense of dependability,reliability, smooth. I only wish it were another color. Should go well into the hundreds of thousand miles range.

I bought my second truck in 4 years from Bose. The first was a champ. It did all I asked of it and remained reliable the entire time I owned it. I needed more weight and tow capacity and ended up back at Bose. Same great experience as the first time. The sales staff was helpful, open and directly answered my questions. I never experienced any evasion from them or doubt that they are being truthful. Their assistance with financing was great. It's been three months and after a few maintenance stops and a new set of tires, I'm very happy with this truck. Understand you're buying used and plan accordingly. If you want perfect, buy new. Although that's no guarantee either. Good, solid vehicles at a decent price. I absolutely will return to Bose should I be in the market for another vehicle. Incidentally, the first truck is still in the family being a reliable hauler. Can't beat that!

I had a Lexus Es350 2007. I knew what I wanted and the car was everything we were told low mileage with hardly any defects.

I appreciate it and the well versed info, I would like to get further information on purchasing

Great selection of cars. I bought my Tesla at Affinity and couldn't be happier. After going to a few different places Affinity had the cleanest and by far the best service. I will be back again when the time comes.

I have owned my 2013 ES 350 for 8 years now. I bought it with 60k miles and now has 260k. The only thing I had to replace was a tensioner pulley which I did myself. Other than brakes. tires and drive belt that's the other thing I've done. Same spark plugs n coils since I bought it, change oil every 7500-10k miles and doesn't burn or use any oil. I honestly drive it like I stole it most the time. I commute 65 miles a day and every trip I take is in this car. The only thing I wish is that the seats were a lil more comfortable but I have seat & back cushion to help with that. I will drive this til it or I die. I have 6 other vehicles and this is driven the most.

We bought a used Hyundai couple of weeks ago. I think we got a good deal. The dealership was a good experience, specially compared to the other places we had been to. The sales person Christian Gonzales was extremely friendly, helpful and cooperative. His manager Renato Garcia was also a nice person to work with.

After owning this vehicle for 3 years I have not had any major issues aside for oil changes and preventative maintenance. Everything about owning this car has been a great experience!!

Derek & Gus are wonderful, professional and honest. I would highly recommend this dealership to anyone looking for a new vehicle! They have immaculate cars in their inventory and they are very well maintained. I will definitely be back to purchase another vehicle from Chicago Auto Warehouse!

Need an USB plug so I can use my Samsung Galaxy phone and other devices. Window tinting works have been nice to have installed before purchase.

Very accommodating, easiest and quickest transaction I've had with any dealership by far. Price was exceptional.

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

Though I ended up not purchasing the car, they were great with getting me the information I needed to make my decision. Very friendly and accommodating.

I have the Luxury package. This car is awesome! Great ride, quiet, good acceleration and outstanding MPG on regular gas! I consistently get 31 to 34 MPG on the highway. The interior is roomy and the trunk is cavernous. My only mild complaints would be the mouse key pad for the instrumentation and no heated seats in the rear.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

The most reliable car I’ve owned, it has style, comfort and to many extras to list. We went from a Volvo S60 to this car and we are not disappointed!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Lexus is my favorite car brand. I've owned several over 25 years. I've never needed major service so maintenance costs are very low. The interior is extremely comfortable with many great interactive features.

I've been coming to JLR South Shore for years and have always received impeccable service. They have taken great care of my 2019 Discovery Sport. Jordan is a great employee and they are lucky to have him as well. Have also spoken with the dealer (Kirk) a few times and he's a funny and humble guy, didn't even realize he ran the place

I purchased my 2019 ES350 certified used from a Lexus dealer - The good: Ride comfort is amazing Quietest vehicle I've ever driven Tons of power Reliability, so far, great The bad: Stereo system is sub-par for a luxury Lexus; not a deal breaker for me, but I understand why others complain Lexus dealership service: Just took it in for first service, oil change, etc., service was bad. My wife left the car, took 2-3 hours even though I made an appointment; they never greeted her or asked to help her in any way. (Seriously, no "thank you" or anything.) I also asked to be called after car was complete, I left 2 voicemails, nothing. Lexus service I've heard people rave about??? I didn't experience it.

Great experience overall , we purchased out of state . The car came as described ( via facetime )

I purchased my car in December 2006. If this car could talk...we've been on some adventures! Repairs can be expensive without a warranty but as fair as looks and performance...I'm still rolling smoothly in 2024! I plan on keeping my car until the wheels fall off...no car note has spoiled me!

Brought car in for service, Kevin was quick and knowledgeable. Waited for vehicle to be done, cafe was excellent, facility was new and clean and employees were friendly.

The ES350 Ultra Luxury model is worth the extra cost. Love the beige color, and the caramel color leather interior. The luxury styling and materials are wonderful --leather seats, steering wheel, and shifter; wood trim, extra large touch screen, super sound system. Safety features abound. Love the heads-up display. The seats are super comfortable, appreciate that they are cooled as well as heated--comfort in all seasons. The designers of this car considered every detail. This beauty runs on regular gas, no need to pay extra for premium fuel.

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

Keith was incredible . He explained everything perfectly on my new car . Bob in tech was knowledgeable and made me feel at ease. As always a great experience. Highly recommend fields lexus and especially Keith