Used Lexus ES 350 for sale near Palatine, IL

Brought car in for service, Kevin was quick and knowledgeable. Waited for vehicle to be done, cafe was excellent, facility was new and clean and employees were friendly.

Best dealer ever. Tatiana did a great job..She is very smart respectful and she has a lot of knowledge. My next car l m going to buy with them also and with Tatiana of course. If you are looking for a good price and a solid car go there and ask about Tatiana. Mike volvo v v90 cross country

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

I bought my 2018 Lexus ES350 "previously owned" in 2021. It had 18K miles on it and was Lexus Certified. It now has 30K miles on it and has been a good car for me. I love this car and would buy it all over again. It is a smooth running car and has been reliable. It is a comfortable car with great looks. The only downside is the "unusual" user interface center console control. This model year did not have a touch screen. I have adapted to the big square button used to manipulate the display screen and it's not so bad. Other than that, no complaints so far. I hope Lexus continues to offer the ES350 in the future. It is a classy, reliable car that I intend on keeping for quite some time.

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

without a doubt best riding and quietest car i ever owned . Six cylinder is very responsive and leather interior is very comfortable. I receive alot of compliments on its sporty looks .

Loved my experience at Top Gear Motors, such an easy process and car was pristine. Will definitely come for all future purchases and recommend others do the same.

Other than the power locks going out too fast, which is not cheap to repair, especially as often as they go out, this car is a dream to drive, as well as own. Repairs are few, as I got it in 2016 with just under 90k. Here it is in Sept of 2024, and I have another thousand and it will be 300k, with again, very little maintenance to speak of. I will be buying Lexus from here on out.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I have owned my 2013 ES 350 for 8 years now. I bought it with 60k miles and now has 260k. The only thing I had to replace was a tensioner pulley which I did myself. Other than brakes. tires and drive belt that's the other thing I've done. Same spark plugs n coils since I bought it, change oil every 7500-10k miles and doesn't burn or use any oil. I honestly drive it like I stole it most the time. I commute 65 miles a day and every trip I take is in this car. The only thing I wish is that the seats were a lil more comfortable but I have seat & back cushion to help with that. I will drive this til it or I die. I have 6 other vehicles and this is driven the most.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

The only negative thing I can say about this car is that it lacks sportiness in both driving feel and appearance. but other than that, it is simply fantastic. Super reliable, low maintenance costs and drives very well. You simply can't go wrong with an ES350 (or it's lesser cousin, the Toyota Avalon). They last forever!

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

I have been driving the car for less than 2 weeks -- so I am still getting used to the "differences". But I am pleased with the car

Amazing dealership, have always treated me right. Paid for an fixed an issue we had after purchase, great customer service. Would definitely recommend!

What an amazing car, I bought mine with 105,000 miles and have put nearly 3,000 miles on it in just about one month. It rides and drives like a dream! The styling has definitely held up well, it doesn't look dated or strange for a 15 year old car. In fact I get compliments on mine all the time! The fit and finish are Lexus top notch and I am averaging 28 mpg in city and highway mixed driving! The V-6 is fast and silky smooth. I look forward to driving her every day! I think the only negative is that the technology is from 2009 so don't expect much but it was top of the line back then so it was good for it's day. The premium stereo (not Mark Levinson) is awesome, and the seats are ultra comfy too. I hope to hit 300k miles with my ES350!!! Best car I've ever owned!

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

I had a great experience with them! They made the process very easy and even gave me a better rate than my own credit union, which I've been with for over five years. I highly recommend them to anyone looking for excellent service and competitive rates. Thank you!

Very friendly and helpful service. They had no problem letting me take the car I was looking at to a shop to get inspected. Had Carfax available and even sent me home with a copy of it. Glad we were able to make a deal, Nick!

I purchased my car in December 2006. If this car could talk...we've been on some adventures! Repairs can be expensive without a warranty but as fair as looks and performance...I'm still rolling smoothly in 2024! I plan on keeping my car until the wheels fall off...no car note has spoiled me!

Got my car serviced here. Honestly I thought I was in for a lot of money on my Panamera but they replaced the engine for a great price …couldn’t be happier. Ask for Carlos

Very good service! We are happy to have bought a car from this dealer! I?d recommend them to anyone! The salesperson was very polite and she knew the vehicles!

In my opinion, the 2020 Lexus ES is the best midsize sedan on the market. Featuring a 3.5L Naturally aspirated V6 making 302 HP and 267 (not 266) pounds feet of torque, it’s 195 inches long with a wheel base of 113 inches which makes this drive like a boat, it drives a lot like its bigger brother, the LS—luxurious and composed— but that’s more of a yacht compare to ES. Firstly I’m going to highlight my experience with the car daily driving it. I absolutely love this car, on start up while the engine is cold it is a bit jerky, I’m referring to the Asian 8 speed tranny, it doesn’t like cold fluids what so ever, the engine is loud as it use direct injection instead of the port injection (D4s) while cold. But after it warms up it’s like floating on a cloud, even over bostons worst roads, wind noise is minimal, road noise is non existence and the ambiance of the cabin is amazing, I love driving it, dry smooth, I doesn’t hunt for gears as much as people say but it does jerk at times at low speeds especially if your coming to a stop and you let on the gas instead of hitting zero, it shocks the car and the tranny jerks you into 2nd, turns are very bubbly you feel like your on a bouncy castle, I also need to highlight the personality of ES, 302 HP.. this ain’t no itty bitty 4 banger, ain’t no civic, this is an ES, its own world, it’s fast.. it has no forced induction so from a roll yes you are slow but highway speeds? Man the linear power delivery, it’s so smooth and fast, I can go 120 no problem, I love it so much, but that’s not what the cars about.. but I can be.. it has its limits. The FWD system is fine, 0 torque steer.. I mean there’s a bit but it only becomes prominent if you don’t know how to drive lol, the unibody construction is very planted and structurally intact. It can take an emergency panic steer at 45 MPH easy & hard breaking is done like a champ. The triple beam head lights are amazing the way they follow the direction of the wheel at night. I don’t really have any complaints about ES, besides that jerky tranny but it’s only on cold starts and only when you don’t know how to drive it. The safety systems are lovely, I really like the Lexus touch pad, I love seeing my screen on a sunny day finger print free!! Makes it look elegant, never been a touch screen fan to begin with, I just don’t like how Lexus stops you from being able to interact with the touch pad while the car is in motion but it’s a safety feature. It’s not a perfect car but xxxx is it a great one.. I had Lexus’ my whole life so maybe I’m biased.. I encourage reads to look up the downs sides.. you’ll see people always say the tranny is jerky.. nothing else beside that. And the maintenance? Can’t beat 90$ at the DEALERSHIP I love it, it’s cheap to run and oh it takes regular!! Huge win!! People turn heads when in drive in.. because I have THE Lexus ES, guys skip the base get the triple beams and it elevates your car, the ultra luxury package is amazing, I have every available option you could of speced back in 2020, it’s just such a nice car I love it!!! Please guys buy an ES if you want a smooth reliable comfortable sedan, if you wanna go go go, or something cheaper get a BMW. Or a Honda.

Bought a car on Wednesday night noticed the brake light was out. Told me to bring it back on Monday and they would take care of it. Did the oh I am in a cabin filter and even filled it up. Will shop again.

Fantastic car for the price with a incredible v6 engine if you value comfort and a super quiet and smooth ride this is a great choice I only hope the new model for 2026 will be as good because the 2025 is superb

Excellent service. Honest salesman.no sales pinch. Good explanation. Very much patience.everything on time. Gave me time to think. Showed and test drive enough cars.

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Lexus is my favorite car brand. I've owned several over 25 years. I've never needed major service so maintenance costs are very low. The interior is extremely comfortable with many great interactive features.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

The most reliable car I’ve owned, it has style, comfort and to many extras to list. We went from a Volvo S60 to this car and we are not disappointed!