Used Lexus ES 350 for sale near Raleigh, NC

I had a great experience with this dealership, and I especially want to highlight Jose. He was very professional, straightforward, and honest throughout the entire process. Jose shared his knowledge with me and really put everything on the table, which made me feel informed and confident in my decision. There was no pressure at all—just clear communication and genuine help. The whole experience was smooth and stress-free. I would definitely recommend this dealership and working with Jose if you’re looking for someone you can trust

After owning this vehicle for 3 years I have not had any major issues aside for oil changes and preventative maintenance. Everything about owning this car has been a great experience!!

Car replacement isn’t a particularly favorite activity of mine. But my salesman at Johnson Lexus, Gavin Sherk, made it a smooth and pleasant experience. Gavin is a professional through and through. From pre-purchase to post purchase, he was flawless in his execution of the deal. No pressure, but thoughtful and insightful questions guided me through my purchase. I have the highest personal and professional regard for Gavin. Ask for him personally at your next visit to Johnson’s Lexus!

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.

Always easy to get appointments and staff efficient and cordial. service is excellent would not go anywhere else or buy a car from anyone else!

without a doubt best riding and quietest car i ever owned . Six cylinder is very responsive and leather interior is very comfortable. I receive alot of compliments on its sporty looks .

Ryan did a great job of finding me the car I wanted for the price I wanted to pay. Excellent job of getting the car ready and very through getting the paperwork done. Very personable and kind.

I love it every time I get in. Smooth ride Love how it feels and looks. It was a present to myself. I’m so happy with it.

Straightforward easy experience! A pleasure to work with. The team was not pushy and very reasonable and respective. Quick and effortless process.

I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!

I apologize for just writing this about RYAN as I was here a month ago .But I have to write this.His customer service skills were EXCEPTIONAL .I CAME IN inquiring about Tires as i.had a donut on my car due to.a blowout I REALLY WAS SEARCHING FOR THE BEST PRICE ON 2 TIRES. AND I DIDNT WANT TO.SPEND A FORTUNE. HE WAS ABLE TO.PRICE MATCH AND I LEFT TOTALLY SATISFIED .HE NEEDS TO BE RECOGNIZED FOR BEING AN EXCELLENT EMPLOYEE. THANKS RYAN 🙂

The most reliable car I’ve owned, it has style, comfort and to many extras to list. We went from a Volvo S60 to this car and we are not disappointed!

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

I have been driving the car for less than 2 weeks -- so I am still getting used to the "differences". But I am pleased with the car

Shafee made my first purchase of the Genesis GV80 exceptionally pleasant. Shafees professional approach, knowledge, and patience is greatly appreciated.

Very courteous, attentive and direct. Very respectful and treated me like royalty. Their process was fast and efficient. Everyone in office was was very courteous. Great cars. I’m very happy with my car purchase.

I have the Luxury package. This car is awesome! Great ride, quiet, good acceleration and outstanding MPG on regular gas! I consistently get 31 to 34 MPG on the highway. The interior is roomy and the trunk is cavernous. My only mild complaints would be the mouse key pad for the instrumentation and no heated seats in the rear.

I was looking for my first car and found one I liked. Nick let us ask all the questions we wanted and answered all of them. Exceptional service and a professional environment. Ask for Nick!

Other than the power locks going out too fast, which is not cheap to repair, especially as often as they go out, this car is a dream to drive, as well as own. Repairs are few, as I got it in 2016 with just under 90k. Here it is in Sept of 2024, and I have another thousand and it will be 300k, with again, very little maintenance to speak of. I will be buying Lexus from here on out.

I bought my 2017 Ford Fusion here. I love it and service here was exceptional!! Alex was very professional and attentive. The financial rep was very polite and professional as well. Very efficient. Test drove car, handled paperwork and drove away looking fine in my new ride in a little more than an hour and a half. Truly efficient. Would recommemd to everyone!!

The ES350 Ultra Luxury model is worth the extra cost. Love the beige color, and the caramel color leather interior. The luxury styling and materials are wonderful --leather seats, steering wheel, and shifter; wood trim, extra large touch screen, super sound system. Safety features abound. Love the heads-up display. The seats are super comfortable, appreciate that they are cooled as well as heated--comfort in all seasons. The designers of this car considered every detail. This beauty runs on regular gas, no need to pay extra for premium fuel.

Sales people were attentive and polite. Concerned about customer safety during pandemic even inquired about family. Variety of cars but nothing in my price range yet.

What an amazing car, I bought mine with 105,000 miles and have put nearly 3,000 miles on it in just about one month. It rides and drives like a dream! The styling has definitely held up well, it doesn't look dated or strange for a 15 year old car. In fact I get compliments on mine all the time! The fit and finish are Lexus top notch and I am averaging 28 mpg in city and highway mixed driving! The V-6 is fast and silky smooth. I look forward to driving her every day! I think the only negative is that the technology is from 2009 so don't expect much but it was top of the line back then so it was good for it's day. The premium stereo (not Mark Levinson) is awesome, and the seats are ultra comfy too. I hope to hit 300k miles with my ES350!!! Best car I've ever owned!

Excellent, friendly and reliable service. Very efficient and professional.

I love this car. I have owned my car for 3 years now and it still performs well. With required maintenance you should have no problems at all.

My experience with Johnson Lexus was very good. Beverly was very knowledgeable and have a great personality.

Ron and his team were super! I am very pleased with the service and help that they provided! Highly recommended! Hejaz

Took my first long distance trip. This car is awesome!! Smooth ride! Handling great! Felt like I was in the most luxurious car ever made!

Great leadership at Johnson Lexus of Raleigh …no doubt then all will be a wonderful and success story for all the team ..from sales to service , finance , ..etc. I’m not new to Lexus that s the 4th Lexus car bought serviced at Johnson Lexus ..this time was different not service not buy ..dealing to solve problem in my last buy..all solved in no time ..I been given all the options any can think of ….all solved in no time ….in better way than I was thinking of ….thanks

this is my 4th es350,,,good comfortable car but they don't change .have a 2020 ,,looking at 2023 it's the same car execpt for the touch screen,,,same wheels ,,,colors ,,,interior choices arn't the best ,,,,at least change wheels and different color choices

My second time buying at BMW of Raleigh and salesman Ryley did an excellent job getting me into my new SUV. He was very knowledgeable on all aspects of the vehicle, he was very quick in getting me in and out and on my way, made the process very easy. Thanks Ryley - PHarris

Best car exer - except cost cuts for 2017- no more leather and wood accents like thy were in my 2011 ES3500. Maybe next one will be more posh? ;-)

Style, performance and reliability are great, but the tinny sound on the left front door when closing and outdated dash diminishes the car . This is my 3 rd Lexus. I bought this my current ES 350 F used from a dealer during its current model year.

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.