Used Lexus ES 350 sedans for sale near Maple Park, IL

From the time I put in an online inquiry on a vehicle, to the time I stopped in to test drive and then completing the purchase - the entire experience was as smooth as possible including a little negotiating on my trades. The online team, the saleswoman, the sales manager, the tech who provided me an overview of the vehicle, the financing dept - everyone was professional, courteous and good to do business.

I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I have owned my 2013 ES 350 for 8 years now. I bought it with 60k miles and now has 260k. The only thing I had to replace was a tensioner pulley which I did myself. Other than brakes. tires and drive belt that's the other thing I've done. Same spark plugs n coils since I bought it, change oil every 7500-10k miles and doesn't burn or use any oil. I honestly drive it like I stole it most the time. I commute 65 miles a day and every trip I take is in this car. The only thing I wish is that the seats were a lil more comfortable but I have seat & back cushion to help with that. I will drive this til it or I die. I have 6 other vehicles and this is driven the most.

The most reliable car I’ve owned, it has style, comfort and to many extras to list. We went from a Volvo S60 to this car and we are not disappointed!

went it to look at a car that i saw online, called to check if it was available, the moment i stepped in they made me feel like i was family and took really good care of me. Great customer service, and very friendly

Style, performance and reliability are great, but the tinny sound on the left front door when closing and outdated dash diminishes the car . This is my 3 rd Lexus. I bought this my current ES 350 F used from a dealer during its current model year.

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

Fantastic car for the price with a incredible v6 engine if you value comfort and a super quiet and smooth ride this is a great choice I only hope the new model for 2026 will be as good because the 2025 is superb

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

without a doubt best riding and quietest car i ever owned . Six cylinder is very responsive and leather interior is very comfortable. I receive alot of compliments on its sporty looks .

Excellent service. Honest salesman.no sales pinch. Good explanation. Very much patience.everything on time. Gave me time to think. Showed and test drive enough cars.

I have been driving the car for less than 2 weeks -- so I am still getting used to the "differences". But I am pleased with the car

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

Great selection of cars. I bought my Tesla at Affinity and couldn't be happier. After going to a few different places Affinity had the cleanest and by far the best service. I will be back again when the time comes.

The only negative thing I can say about this car is that it lacks sportiness in both driving feel and appearance. but other than that, it is simply fantastic. Super reliable, low maintenance costs and drives very well. You simply can't go wrong with an ES350 (or it's lesser cousin, the Toyota Avalon). They last forever!

From the very first contact, through the entire sales process and right through to delivery, the service from Ramy has been absolutely first class. Everything was handled with professionalism, transparency, and genuine care, making the whole experience smooth and stress-free. Ramy was knowledgeable, attentive, and always willing to go the extra mile to ensure I was completely satisfied. The dealership itself is amazing, and the level of service provided was faultless from start to finish. This was one of the best car-buying experiences I’ve had, and I’ll definitely be coming back for future purchases without hesitation.

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

Great experience overall , we purchased out of state . The car came as described ( via facetime )

Other than the power locks going out too fast, which is not cheap to repair, especially as often as they go out, this car is a dream to drive, as well as own. Repairs are few, as I got it in 2016 with just under 90k. Here it is in Sept of 2024, and I have another thousand and it will be 300k, with again, very little maintenance to speak of. I will be buying Lexus from here on out.

I had a fantastic experience at this dealership! From the moment I contacted the dealership while I was in Tennessee, I flew in, and the staff was incredibly friendly, welcoming, and professional. Uri (The rep) took the time to answer all my questions, made sure I felt comfortable, and went above and beyond to help me find the right car. The entire process was smooth, transparent, and stress-free. It’s refreshing to deal with a team that truly values customer satisfaction. Highly recommend this dealership to anyone looking for great service and an amazing team!

I love this car. I have owned my car for 3 years now and it still performs well. With required maintenance you should have no problems at all.

Overall, very professional, progressed as a sale should, and they followed through on the details. Car arrived very clean, everything was included as expected. Transport service ran into some issues but they kept me in the loop and went out of their way to get the vehicle to us as quickly as they could (arrived at midnight and the driver still had 1 more stop to make, he was a nice as could be, and had no complaints - that is dedication). We are 180 miles away and Lexus of Naperville will be our new "go to" for Lexus vehicles. Closer dealers are not as transparent, and seem to be in the habit of wasting your time. It is hard to find a dealer that simply wants to sell a vehicle without playing any games. Lexus of Naperville is where you should go - ask for "Brendon" and "AP", they did a nice job. I didn't get a chance to work with her much, but Yvette was also very nice. Zach Paino from "Ship your car safely" was my contact for the transport.

The screeching sound when the electronic parking brake is activated is very annoying. Hopefully engineers can fix this issue. Several other newer Lexus models also make the noise.

Sam worked with me, I’m north of Detroit, Michigan and had a lot of questions! He went out of his way to take videos and pictures of the vehicle I was interested in. He spent 2 weeks answering all of my questions and being very professional and patient with me! When I finally got there and took it for a test drive I was amazed at how clean the vehicle was and how quickly we were taken care of - it was a seamless process and everyone was very friendly and accommodating! Thank You!

After owning this vehicle for 3 years I have not had any major issues aside for oil changes and preventative maintenance. Everything about owning this car has been a great experience!!

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car

I drive a 2021 Lexus ES350 FSport and am very pleased with the vehicle. Style is great, performance as well. I have owned many vehicles during my life, and this is the best of the bunch. My lease ends 12/23 and I intend to buy my vehicle at that time.

Vlad was a great salesman. Very low pressure. The finance person was very persistent to the point of making us feel bullied with his pressure to buy warranties and add ons. After the sale I was disappointed that nobody offered to help set up the radio, phone, etc. When I asked, I was told nobody was available I should watch a YouTube video.

I have owned it for barely two months and I'm so in love with virtually everything both the exquisite interior and the bougous exterior linings, it's a great car and its worth every penny. I will highly recommend it for anyone wanting a classic and comfort laced car for a change.

One of the best dealerships out there with some great quality cars along with best customer service. Loved it

My wife wanted a 4 door when company came to town. It has great legroom everywhere. Handles and drives great. Plenty of pep for passing cars.

I just bought my 2017 corvette grand sport two weeks ago. I flew in from New York. I can’t say enough good things about the process. We worked with Armin, he was top notch. He made every aspect about buying this car seamless and easy. He even arranged an Uber to pick me up from the airport to bring me right to the dealership. We just adore our new car. It’s perfect!! A million thanks 🙂 Joe and Denise

I have owned this car for 2 months and I am extremely pleased with the performance, comfort, and economy of this ES350 This is my fourth Lexus and plan on driving it until I am forced to purchase a EV.