Used Lexus ES 350 for sale near Tower Lakes, IL

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

After owning this vehicle for 3 years I have not had any major issues aside for oil changes and preventative maintenance. Everything about owning this car has been a great experience!!

Staff was courteous and efficient. Service would take three hours so I took a loaner and did some errands. Came back early and had a delicious sandwich at the lunch bar. Service was completed a little early with a complete explanation of what was done.

Fantastic car for the price with a incredible v6 engine if you value comfort and a super quiet and smooth ride this is a great choice I only hope the new model for 2026 will be as good because the 2025 is superb

Every one I met here were extremely nice and very welcoming, they answered every question I had and I would definitely recommend this place for vehicle shopping.

I love it every time I get in. Smooth ride Love how it feels and looks. It was a present to myself. I’m so happy with it.

Great customer service and Bob was helpful but not pushy at all during the process. Great experience that was worth the lengthy drive. I would recommend!

Very nice car. A real sense of dependability,reliability, smooth. I only wish it were another color. Should go well into the hundreds of thousand miles range.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

The ES350 Ultra Luxury model is worth the extra cost. Love the beige color, and the caramel color leather interior. The luxury styling and materials are wonderful --leather seats, steering wheel, and shifter; wood trim, extra large touch screen, super sound system. Safety features abound. Love the heads-up display. The seats are super comfortable, appreciate that they are cooled as well as heated--comfort in all seasons. The designers of this car considered every detail. This beauty runs on regular gas, no need to pay extra for premium fuel.

I had a very pleasant experience at McGrath Toyota because of my Service Rep Evan. Not only was he personable and friendly, Evan also had infinite kindness, patience and understanding. I will definitely be back, because even though Dealerships are usually more expensive, the stellar customer service that Evan displayed is absolutely priceless and makes it all worth it. All Dealerships and mechanics offer the same things-- part and repairs-- the one and only difference being customer service, the way a person is treated, and Evan of McGrath Toyota just won his team the first place trophy.

This was absolutely the best car buying experience that I have ever experienced. Gabe was our sales associate and did a fantastic job. We put the deal together in about 20 minutes. This was our second purchase from McGrath. Gabe and McGrath have earned our future business for sure.

We test drove a vehicle here and had a really great experience. The salesman, Tim, was phenomenal - very friendly and informative; I would highly recommend anyone ask for him if they visit! We were able to fully inspect the car, including getting it up onto a lift. The entire process was easy, low-pressure, and customer-focused. We ended up purchasing a different car from a dealership where we had a horrible buying experience, which has definitely convinced me that the CarMax sales model is absolutely the way to go. I will definitely be coming to CarMax first for my next purchase. This is just the better way to buy a car.

Purchased 2010 ES350 with 65000 miles 4 years ago. I did my research in advance and now fully agree with the “bulletproof” qualities often used by owners who describe this vehicle. I have adhered to factory-schedule maintenance, however, not performed by a Lexus dealer. Rather, an ASE-certified shop who know Lexus/Toyotas. I now have 125k on the clock and have spent about $1,200 in non-maintenance repairs. Specifically, oxygen sensors et.al. 31 MPG highway, 25 around town. Drives like my wife’s much newer MB sedan without the anxiety of potential repair costs.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

I have the Luxury package. This car is awesome! Great ride, quiet, good acceleration and outstanding MPG on regular gas! I consistently get 31 to 34 MPG on the highway. The interior is roomy and the trunk is cavernous. My only mild complaints would be the mouse key pad for the instrumentation and no heated seats in the rear.

Cool car no issues, sexy exterior. I have a '10 white ES 350.. it would have been nice to have the navigation package because I'm not really feeling the infotainment setup. But the moon roof and heated/cool seats make up for that mostly. Also there is an aux cord in Bluetooth if you can figure out how to use it. Lol There's no backup camera or any sensors available on mine, but the mirrors that tilt down while in reverse do help quite a bit for me. Overall I'm satisfied and hopefully this is the last car I'll have for a long long long time. Another thing I do like is whenever my partner takes the car, has a bad habit of repositioning the seat... Buttons 1 and 2 on the door memorize how I had it so I can change it back quickly. I understand that Lexus and Toyota are affiliated companies, and I would hope mine lasts as long as a Toyota should. Please excuse any typos (:

Very Profesional and helpful seller Paul Sidorski !! Working with Paul was such a great experience. Highly recommend dealerships Mercedes Benz of St Charles to anyone looking to buy a car

I love this car. I have owned my car for 3 years now and it still performs well. With required maintenance you should have no problems at all.

I recently had the 20,000 mile service performed on my RX350. Everything seemed fine except for the slight odor of oil I noticed when driving. A week after the oil change my husband and I left on a trip. 600 miles from home the ?Engine oil is low? warning light came on. We were able to get off the interstate and to a gas station in less than 10 miles. When we checked the oil level it was barely registering on the dip stick. We discovered that the oil cap had not been replaced after servicing was completed. The entire engine compartment had been soaked by the oil spraying out of the filler tube. I called Arlington Lexus the next day and discussed this situation with Tom Prondzinski. He was a perfect gentleman. First he apologized for this mistake happening. He had me contact the Lexus dealer at our destination. He worked with that dealership to have my vehicle throughly checked and cleaned up. Mistakes happen. I could not have ask for better service to get this mistake made right. After my car was serviced Tom took time to call me and make sure everything was straightened out. I think it is the sign of a good dealership when they take responsibility for a mistake and work to get it straightened out.

What an amazing car, I bought mine with 105,000 miles and have put nearly 3,000 miles on it in just about one month. It rides and drives like a dream! The styling has definitely held up well, it doesn't look dated or strange for a 15 year old car. In fact I get compliments on mine all the time! The fit and finish are Lexus top notch and I am averaging 28 mpg in city and highway mixed driving! The V-6 is fast and silky smooth. I look forward to driving her every day! I think the only negative is that the technology is from 2009 so don't expect much but it was top of the line back then so it was good for it's day. The premium stereo (not Mark Levinson) is awesome, and the seats are ultra comfy too. I hope to hit 300k miles with my ES350!!! Best car I've ever owned!

Was just in for my 60K service and Jeff was my service advisor. He is very professional and I trust his recommendations and assessments. No pressure regarding unnecessary repairs.

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

Though I ended up not purchasing the car, they were great with getting me the information I needed to make my decision. Very friendly and accommodating.

I purchased my 2019 ES350 certified used from a Lexus dealer - The good: Ride comfort is amazing Quietest vehicle I've ever driven Tons of power Reliability, so far, great The bad: Stereo system is sub-par for a luxury Lexus; not a deal breaker for me, but I understand why others complain Lexus dealership service: Just took it in for first service, oil change, etc., service was bad. My wife left the car, took 2-3 hours even though I made an appointment; they never greeted her or asked to help her in any way. (Seriously, no "thank you" or anything.) I also asked to be called after car was complete, I left 2 voicemails, nothing. Lexus service I've heard people rave about??? I didn't experience it.

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

without a doubt best riding and quietest car i ever owned . Six cylinder is very responsive and leather interior is very comfortable. I receive alot of compliments on its sporty looks .

Kevin was outstanding kept me abreast of the servicing of my vehicle. Would recommend the dealership to everyone.

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

Great experience. Alex was a charm to work with for the truck I been wanting.

Wow so impressed amazing customer service. Great cars must visit they go over and beyond to make you happy and satisfied.

I bought my 2018 Lexus ES350 "previously owned" in 2021. It had 18K miles on it and was Lexus Certified. It now has 30K miles on it and has been a good car for me. I love this car and would buy it all over again. It is a smooth running car and has been reliable. It is a comfortable car with great looks. The only downside is the "unusual" user interface center console control. This model year did not have a touch screen. I have adapted to the big square button used to manipulate the display screen and it's not so bad. Other than that, no complaints so far. I hope Lexus continues to offer the ES350 in the future. It is a classy, reliable car that I intend on keeping for quite some time.