I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Sebastian Rivera, Erik Godston you two are very professional and made my experience rewarding. I over love my new vehicle and the price of purchase...no others dealers prices were comparable! Thanks again for everything!
From the time i called and talked to Justin in parts then my service advisor Chris and the nice gentleman who greeted me named Alan; everything with my experience was fabulous. Chris kept me informed, called me back many times to answer my questions, kept me informed all day.long on the status of the repairs. CHRIS IS EXCELLENT and Justin was most helpful too. I had given up on working with a lexus service dept after so many bad experiences at lexus of tampabay. Now I had a reason to keep visiting lexus for my services.
As usual, my experience was great. All the necessary repairs were made and my car was ready when promised. My service provider, Alex, always lets me know what needs to be done ahead of time so I can be prepared. I have never had a bad experience at Lexus of Clearwater.
From the moment you phone to make your appointment the whole process was a pleasure. You drive right in and are greeted by a great group of people. They contact your service advisor who meets with you to discuss what services are needed and the cost. He will advise you the length of time for the service. You can wait in the comfortable lounge or they can shuttle you to the mall. My car was done quickly and washed and vacuumed before returned to me.
Michelle Sofarelli, Guest Services and Jasmine, Customer Relations Manager both did an outstanding job assisting me, the customer, in setting up my service appointment, answering all my questions and following up on my service. Thank you....Michelle and Jasmine...excellent!!!
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