Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department.....................
by D3 from Seattle, WA
June 12, 2018
We've owned this car for about 10 years. It is one of the best vehicles I've ever driven on the highway: fast, quick to accelerate at highway speeds, great handling, and comfortable. Excellent highway MPG. In the city, it gets lousy MPG. They don't make it any more, but it probably has made me a Lexus owner for life.
From the guys and gals that open the front door to the very TOP, EVERYONE IS AMAZING!
Thank you Anthony & Colt Carlisle, I’m excited to be a Lexus customer again!
I appreciate your flexibility, patience, professionalism and positive attitude!!!
Bravo! Thank you!!!
Great truck, very reliable
by Chadmacc from Chicago, IL
February 15, 2018
Lexus knocks it out of the park with the vehicle. Very stylish, lots of options and very reliable. Pay the extra money for the Mark LEvinson Audio!
Thanks deluxe for hooking me up with a new ride. I noticed I wasn’t getting the respect or attention I needed in LA in my old ford focus. I needed a new car. My credit wasn’t that good but the folks at deluxe were ok with that. I was able to get a new car and hopefully get my girl back. Thanks guys!
We purchased a truck for my son and the experience was very pleasant. We didn't feel pressured and everyone we dealt with was very kind to deal with and actually seemed to care about us. The truck is in very good shape and we felt like we got a fair deal. Overall, very pleased and would buy here again.
Best car I have ever owned
by CZ from Houston, TX
March 8, 2011
Bought the car used in December of 2010 with 33k miles on it. Since it was a Lexus, and there was original warrantly remaining, I never considered taking the car to a mechanic to ensure that the engine was sound. To date, this vehicle has been flawless and by far the best car I have ever owned. The reviews indicate that the car goes from 0-60 in 5.4 seconds but it times out closer to 4.9 seconds. Great handling, interior controls are located in convenient position.
Lone drawback(s) is navigation system is CD based vs. real time satellite feed and the Mark Levinson stereo sound is very basic and does not give you the same sound as other high end vehicles.
Researched and seriously considered purchasing a BMW 750i. In the end the Lexus name and prior ownership experience with Japanese cars such as Acura and Toyota was the deciding factor.
We arrived an hour before they were scheduled to close and they were still more than willing to help us. About 3 of the staff members stayed late to make sure we left happy. They took extra time to find us the right kind of financing that worked for our budget. Excellent customer service and quality vehicles.
by Lexus GS 460 owner from Los Angeles, CA
October 18, 2009
This car drinks a lot of gas. Nice car though. Would I have preferred the more fuel efficient GS 350? I don't think so. I like the performance that comes with a 4.6 liter 8 cylinder 342 hp. I thought about buying the Infiniti M45 but I feel the GS 460 is a superior car. I didn't buy the LS car because I thought it was too big, & like a older persons car. It is not that easy resetting the oil change reset at least I haven't figured it out but I haven't owned it long. Very roomy and comfortably fits five people. Nice Mark Levenson stereo system. Braking system is impressive as it can stop on a dime. This alone will save you money in avoiding accidents. Also has sports suspension so very safe car to drive. I particularly like the headlights when driving at night. The lights help illuminate the road which I think is a huge safety feature. This car has very nice acceleration and is a nice quite smooth ride. The owners manual says to use the cigarette lighter for no other purpose other than as a lighter. The out let to charge things is actually in the center counsel therefore if you follow the owners manual, it really is not that practical.
The Navigation is nice but it does not have a lot of street locations installed. Kind of strange because my portable navigation gps does a better job of finding places that this factory installed navigation system. So the navigation system is overrated and a negative.
Overall, the safety features and the performance handling of the car outweigh the poor navigation and gas guzzling. I like the car a lot and recommend it to others.
I purchased this car used with 17,000 miles. To me it's like new. I had a BMW 545i before and so my review is based on comparing the two. First the Japanese cars have come a long way in their handling but still FAR behind the German cars.
I am a big fan of a good car stereo and the BMW had the L-7 which was incredible. The Mark Levenson in the GS-460 is average at best. It sounds like a cheap stereo with a subwoofer. Very disappointing.
I tried to download my contacts into the GS (as I did flawlessly in the 545) and found that the GS does not download contacts from the iPhone 3Gs. Again, disappointing.
Lastly, the GS has an increadible GPS system but most of the functions only work when your stopped. I can't even make a phone call while driving. Useless. If it wasen't for my iPhones' features, I'd have to stop everytime I wanted to make a phone call. Unlike the 545, I was able to make calls at all times.
Overall, I'm disappointed with the car. Even though it has great electronics, their useless unless I'm stopped. The interior is very nice as is the ride. Very smooth and quiet. But then again so was my 545. BIG mistake.
I bought it in April 2008 fully loaded with alloy wheels (upgrade) in all black. First the negatives:
1. The dealship's service post purchase at the Las Vegas dealerhip was/is pathetic. Many minor problems took too much time to fix though the service people are very attentive.
2. The ipod interface had to be replaced and they finally found one that works beautifully once I kept pesterning them.
3. The tires are thin so it's easier to bang up the wheels so pay close attention.
4. Wood should have also been around the nav and controls. Don't understand why they didn't put it there. My brother's comment was "I would have thought Lexus would have had more wood finish in the interior."
I still highly recommend the car inspite of the above problems. I bought this car instead of the 535 because it was $7k cheaper. Handling of this car probably not is good as 535 but I like the interior, exterior and features better of the lexus. The infinity m45 drives as nicely and has a better interior with more integrated stereo features but I still liked the lexus better. I love the car and recommend buying it.
David exhausted every resource and used every trick he had in his bag to help me out.
He was kind and patient with both my wife and I through the whole process. He took both her feelings, and mine into account while trying to help us. We also had a screaming baby sitting in the backseat with him while test driving the car I was looking at.
I am almost impossible to work with and I know that. David Arem could very easily have become frustrated with my antics, but he hung in there with a great attitude.
David Arem will always get the first shot at my business.
by Ab from Lumberton, NC
December 11, 2008
Got the GS 460 several months ago. Fantastic car. Black on Black with black Lexus rims. Has great curb appeal especially with the rims. Have had BMW 750. Nothing matches the 750 for handling and speed but the GS for the money is wonderful. Luxus has gotten closer to the German cars with handling. This car has minimal lean in curves which is where the Germans definately excel. Of course Lexus destroys the German cars with the Nav/Bluetooth/Backup camera systems. Fantastic quality. Interior is terrific. On long trips, sometimes the seats get a little uncomfy but this is more of a sport sedan feel. Have not had any problems through 20K miles. This is our 3rd Lexus. We favor the Lexus comfort and gadget simplicty over the racey Germans. The GS 460 levels the playing field somewhat, however. In short...GREAT VEHICLE
I loved the interactions with the team at Nalley, they were responsive and they were quick to provide us with the quotes we asked for and provide answers as well. Although I decided to buy elsewhere, I wanted to say how great and responsive they were to me in my buying process.
All the sales guys and the owner were all more than willing to help me out. I visited several dealerships and these guys seemed to be the most up front and honest.
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