I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!
by D3 from Seattle, WA
June 12, 2018
We've owned this car for about 10 years. It is one of the best vehicles I've ever driven on the highway: fast, quick to accelerate at highway speeds, great handling, and comfortable. Excellent highway MPG. In the city, it gets lousy MPG. They don't make it any more, but it probably has made me a Lexus owner for life.
I bought Honda Civic 2014. Many options for Japanese cars at reasonable price. They price to sell the cars instead of spending time in negotiations .please don’t go over the facility as we don’t need nice facility to get a good price on the car
This car gives me what i need in a car . LOVE IT
by SPIKE COLEON THE DON from baltimore maryland
May 7, 2017
I like to thank you cars.com for making my search so easy and understanding.i will recommend cars.com to anyone who's looking for a great car. Thanks again car.com.
Chris and the team of HIAutoSales were very respectful to my family and I. We recently bought a new Lexus and he made the buying process quick and overall easy. I would definitely recommend checking their place out if interested in their vehicles.
Best car I have ever owned
by CZ from Houston, TX
March 8, 2011
Bought the car used in December of 2010 with 33k miles on it. Since it was a Lexus, and there was original warrantly remaining, I never considered taking the car to a mechanic to ensure that the engine was sound. To date, this vehicle has been flawless and by far the best car I have ever owned. The reviews indicate that the car goes from 0-60 in 5.4 seconds but it times out closer to 4.9 seconds. Great handling, interior controls are located in convenient position.
Lone drawback(s) is navigation system is CD based vs. real time satellite feed and the Mark Levinson stereo sound is very basic and does not give you the same sound as other high end vehicles.
Researched and seriously considered purchasing a BMW 750i. In the end the Lexus name and prior ownership experience with Japanese cars such as Acura and Toyota was the deciding factor.
We went to Audi Sugar Land to look at a pre-owned car and were surprised by the courtesy and service Ty and the team provided. Everyone was incredibly friendly and courteous. We ended up buying our oldest child's first car the same day in a short time. They had so many sales that day it took longer to prep the car for delivery than it took to close the sale and sign all the papers. Even then, it was the best dealership experience we've ever encountered. Many thanks, Ty and team!
by Lexus GS 460 owner from Los Angeles, CA
October 18, 2009
This car drinks a lot of gas. Nice car though. Would I have preferred the more fuel efficient GS 350? I don't think so. I like the performance that comes with a 4.6 liter 8 cylinder 342 hp. I thought about buying the Infiniti M45 but I feel the GS 460 is a superior car. I didn't buy the LS car because I thought it was too big, & like a older persons car. It is not that easy resetting the oil change reset at least I haven't figured it out but I haven't owned it long. Very roomy and comfortably fits five people. Nice Mark Levenson stereo system. Braking system is impressive as it can stop on a dime. This alone will save you money in avoiding accidents. Also has sports suspension so very safe car to drive. I particularly like the headlights when driving at night. The lights help illuminate the road which I think is a huge safety feature. This car has very nice acceleration and is a nice quite smooth ride. The owners manual says to use the cigarette lighter for no other purpose other than as a lighter. The out let to charge things is actually in the center counsel therefore if you follow the owners manual, it really is not that practical.
The Navigation is nice but it does not have a lot of street locations installed. Kind of strange because my portable navigation gps does a better job of finding places that this factory installed navigation system. So the navigation system is overrated and a negative.
Overall, the safety features and the performance handling of the car outweigh the poor navigation and gas guzzling. I like the car a lot and recommend it to others.
We purchased a truck for my son and the experience was very pleasant. We didn't feel pressured and everyone we dealt with was very kind to deal with and actually seemed to care about us. The truck is in very good shape and we felt like we got a fair deal. Overall, very pleased and would buy here again.
by Johnjohn from S.F. Bay Area
September 1, 2009
I purchased this car used with 17,000 miles. To me it's like new. I had a BMW 545i before and so my review is based on comparing the two. First the Japanese cars have come a long way in their handling but still FAR behind the German cars.
I am a big fan of a good car stereo and the BMW had the L-7 which was incredible. The Mark Levenson in the GS-460 is average at best. It sounds like a cheap stereo with a subwoofer. Very disappointing.
I tried to download my contacts into the GS (as I did flawlessly in the 545) and found that the GS does not download contacts from the iPhone 3Gs. Again, disappointing.
Lastly, the GS has an increadible GPS system but most of the functions only work when your stopped. I can't even make a phone call while driving. Useless. If it wasen't for my iPhones' features, I'd have to stop everytime I wanted to make a phone call. Unlike the 545, I was able to make calls at all times.
Overall, I'm disappointed with the car. Even though it has great electronics, their useless unless I'm stopped. The interior is very nice as is the ride. Very smooth and quiet. But then again so was my 545. BIG mistake.
The dealer had the vehicle and price I was looking for online. The process was fairly simple. There were deficiencies that the dealer did not disclose or repair. The dealer alleged to have had the vehicle inspected and we had to repair the lights prior to driving it home.
I highly recommend
by Schwantz Gigante from Vegas baby
February 23, 2009
I bought it in April 2008 fully loaded with alloy wheels (upgrade) in all black. First the negatives:
1. The dealship's service post purchase at the Las Vegas dealerhip was/is pathetic. Many minor problems took too much time to fix though the service people are very attentive.
2. The ipod interface had to be replaced and they finally found one that works beautifully once I kept pesterning them.
3. The tires are thin so it's easier to bang up the wheels so pay close attention.
4. Wood should have also been around the nav and controls. Don't understand why they didn't put it there. My brother's comment was "I would have thought Lexus would have had more wood finish in the interior."
I still highly recommend the car inspite of the above problems. I bought this car instead of the 535 because it was $7k cheaper. Handling of this car probably not is good as 535 but I like the interior, exterior and features better of the lexus. The infinity m45 drives as nicely and has a better interior with more integrated stereo features but I still liked the lexus better. I love the car and recommend buying it.
All the sales guys and the owner were all more than willing to help me out. I visited several dealerships and these guys seemed to be the most up front and honest.
by Ab from Lumberton, NC
December 11, 2008
Got the GS 460 several months ago. Fantastic car. Black on Black with black Lexus rims. Has great curb appeal especially with the rims. Have had BMW 750. Nothing matches the 750 for handling and speed but the GS for the money is wonderful. Luxus has gotten closer to the German cars with handling. This car has minimal lean in curves which is where the Germans definately excel. Of course Lexus destroys the German cars with the Nav/Bluetooth/Backup camera systems. Fantastic quality. Interior is terrific. On long trips, sometimes the seats get a little uncomfy but this is more of a sport sedan feel. Have not had any problems through 20K miles. This is our 3rd Lexus. We favor the Lexus comfort and gadget simplicty over the racey Germans. The GS 460 levels the playing field somewhat, however. In short...GREAT VEHICLE
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