Used Lexus IS 350 for sale near Vista, CA

Brian was knowledge and made time from his other responsibilities to work with us. The car we called about was ready and waiting for us when we arrived. This was our first (and likely not last) CarMax experience.

We are so happy we bought this car - it is more than we had hoped for and it is actually more appealing than we had anticipated

My wife and I purchased a really nice car (2023 Jeep Grand Cherokee) yesterday from Junior Alba at Kearney Mesa Jeep, Dodge. Junior listened to want we wanted and presented us with several cars that met the criteria. Very nice man. Interacted with several people during the purchase process, all nice. Give this team a chance if you are in the market for a car.

Temecula Valley Lexus Service turned what could’ve been a vacation-ruining nightmare into a master-class in customer care. While road-tripping from Phoenix, the serpentine belt on my LX570 shredded, wrapped itself around the fan clutch, and mangled the front of the engine bay. Google Maps showed another Lexus dealer closer, yet Temecula Valley Lexus’ spotless looking facility (Google maps pics) and stellar ratings convinced me to gamble on the longer tow—and I’m grateful I did. Even though I rolled up in a rented Chevy work truck, the service team welcomed me like I’d just driven onto their service drive floor with my lexus. Service Consultant Adam Caughron listened patiently to my whole “out-of-state, vacation-clock-is-ticking” tale and, despite a no appointments available schedule for days, promised to make my LX a priority. By the next morning he’d already called with a clear diagnosis and confirmed parts on order. The next couple evenings, Adam and the technician (an unsung hero I wish I’d caught by name) stayed past 10:30 p.m., both wrenching side-by-side to get me back on the road. The following day I picked up a perfectly repaired LX, checked out of my rental vehicle, and headed home on schedule. Adam even gave me his personal number and asked me to text when I arrived safely—service that goes far beyond the job description. Temecula Valley Lexus knows I’m unlikely to become a regular customer from hundreds of miles away in another state, yet they treated me as if I were family. Clean facility, transparent communication, and genuine empathy: this team embodies what a dealership service department should be. Thank you, Adam, and everyone at Temecula Valley Lexus for rescuing our vacation and exceeding every expectation. If you’re anywhere within driving distance—choose them.

The touch screen made this car perfect. The Infrared color looks much better in person. The naturally aspirated 3.5 is great and will outlast the turbos in the competition.

They were very honest about the fact that they did not have the model that we were looking for. Given the distance from our home, we did not go forward.