I had a wonderful experience at this dealership. I was purchasing my first car and have rough credit but Bazz really worked with me and worked for me to help get the car I wanted. He was very nice and polite and even went out of his way to find an iphone charger when my phone died. The finance Manager Mark looked out for me and genuinely cared about helping my credit to only go up from here. I will def be telling everyone I know about this dealership because they really helped me out in purchasing my 2016 VW Jetta!
September 17th 2018 i came to Bazz to finance my first car on my own. As soon as i walked in i was greeted by him, that???s a PLUS ????I had no idea what i was doing.. i just gave him colors, how much i want my payments to be and my down payment. He said i gotchu most defiantly. after that My nerves were calm lol but long story short he is one of my top sales guys that I???ve ever dealt with when shopping. He pulled up with a candy apple red 2015 Hyundai sport 💜💜💜💜. When i drove off the lot he checked up on me and ruby lol but 2 days later i was hit by a drunk driver 😢 i came back to the dealership several times to make sure i was doing everything right. Few weeks later i pulled off the lot with a bomb 2015 Toyota Camry .. HE KNOWS ME SO WELL ????
My salesman Bazz is the best salesman ever...Bazz had a vehicle sitting there waiting for me and we never discussed what it was, all he did was listen to my needs. Needless to say that was the vehicle that I purchased. Thank you so much for giving me such a great experience!!!! If you are looking to purchase please go see him... he is the BEST!!!!
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
I purchased my first Lexus from Lexus of Towson in 2009 - and I am happy to report that based on my most recent purchase, these guys know wat they are doing. From the moment i walked ino the showroom to writing a check for my 2018 ES, the entire process was entirely stress-less. My sales consultant was a pleasure to deal with and he made the entire process very relaxing. I probably won’t need another Lexus for a few years, but when i do, I will definetly head right back to Lexus of Towson.
It is a relief to go to a showroom and be welcomed warmly and sincerely. My Rep held my hand through the entire process. Answered questions truthfully and even tuned the radio to my favorite station before we drove off.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.
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