Used Lexus NX 350 for sale near Addison, IL

I went to McGrath Lexus service center to get an oil change and my experience was extremely pleasant. I came in with my 2 year old son and Mark went above and beyond to make sure we were accommodated quickly and comfortable the entire time of service. Everyone was extremely kind and helpful which made this experience much better than I anticipated (due to me being there with a toddler). I am truly grateful for all of the staff especially Mark. I will be getting all of my services done at this location.

Nice vehicle. Great electronics. Very comfortable to drive. Severely lacks power as a turbo 4. Lacks pep that I expected when I purchased. A 6 cylinder would be a great fit. Small gas take makes for excessive trips to the gas station .

dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want to be treated with dignity, come to Rizza!!!

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

Second NX I’ve owned. My ‘17 NX200 had zero issues the 5 years I owned it. The ‘24 NX 350 FSport has everything I want and some things I didn’t know I would enjoy. I appreciate the upgraded engine and 275hp. The programmable “custom” settings is something I was surprised to have. Besides Sport and Eco mode, you can program the vehicle to where the steering and suspension is tight but you have normal throttle/shift points. The upgraded stereo is plenty loud although the “hey Lexus” infotainment is slow and still kind of clunky, albeit better than the old platform. The associated Lexus app is user friendly, and the credit card key replacing the key fob is a subtle but welcome change: one less thing to carry. Overall it is a fantastic vehicle and has aggressive lines and adequate performance that I thing rivals anything in its class. Couple that with Toyota reliability and you have a winner. Certainly worth looking at it, I’d contend worth the purchase.

Was just in for my 60K service and Jeff was my service advisor. He is very professional and I trust his recommendations and assessments. No pressure regarding unnecessary repairs.

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

Brought my RX450H in for oil change and tire rotation. Tech discovered an issue that needed to be fixed. The issue was covered under my extended warranty, but they had to order the parts. Parts came in next day, and the following day the car was repaired. Quick service, nice video showing original issue and replaced part. Very thorough and not pushy.

Very comfortable buying experience! I had never purchased a vehicle completely by myself belore, so I was quite nervous going into the process. D'Arcy Mitsubishi and Jesus Rodriguez helped me through everything, showed me my options, let me test drive three vehicles, answered all my crazy questions, and made the purchasing process simple. Thanks to them, I absolutley LOVE my new Mitsubishi!

It's a wonderful automobile. legendary Lexus comfort and handling and a pleasure to drive. The price point is no longer a bargain, but it's worth the cost.

Good selection of vehicles at reasonable prices. Will recommend. Good people to work with. This is my second vehicle.

This is the SUV that’s perfect for me. Comfortable, quiet, great tech and great HP. Looks great. Love the heads up display, the digital rear view mirror and the surround view camera. This is the SUV to purchase if you want a small powerful luxury vehicle to drive in comfort

My sales consultant Travis was excellent he has great customer service and explained everything clearly. He made me feel very comfortable from his hand shake to his smile. He did a great job. Thanks Travis.

Julian was a great experience and very helpful liked working with him and his management

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

Outstanding Performance handling quiet inside smooth while in motion. Very hi tech and easy to navigate controls easy to read manuals recommended price is just right for a luxury car.

5 star rating for Josiah Perry- Sales Consultant please buy your cars from him.... excellent customer service. Car selection is excellent Friendly people You wont regret it.

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

Brian Weisbond did an outstanding job as a service writer. He kept me informed and was very efficient. I was very happy with the service he provided.

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

Went in for standard maintenance and the experience was quick and easy with great communication. Lonnie was extremely helpful

August 14, 2022 The only things that I am disappointed with the 2022 NX 350 are: 1) Software issues with CarPlay. 2) Luggage racks that came three months after purchase. 3) Purchase of tow package with car but no tow hitch accessory available through Lexus. The latter is most offensive in that Lexus built in a tow package, with an associated cost, into my car but there is not a tow hitch available to use. If a tow package is offered, and is purchased, Lexus should assure the customer that they can attach a tow hitch!

Working with the McGrath Lexus dealership was a pleasant experience. Our salesman did a great job describing what model Lexus would be best for our driving habits and family size. The car was delivered within 2 weeks and the finance office person was incredible. We drove our new beautiful Lexus 350h home very pleased all around!

Very accommodating, easiest and quickest transaction I've had with any dealership by far. Price was exceptional.

Efren my service advisor was very helpful and efficient he took care of everything for me

Every experience that I have at Lexus of Orland is phenomenal. From Sales to Service - everyone is kind, knowledgeable, and goes the extra mile. Special shout outs to Alex A, Dave C, Chris K, Efren, Mareia, and Luis. You all are the best!

We would like to give a shout out to Hannah Kane on helping us purchase our Mercedes Benz. Hannah was a great sales person. Our purchase was a great experience.

Kevin was outstanding kept me abreast of the servicing of my vehicle. Would recommend the dealership to everyone.