Used Lexus NX 350 for sale near Lake Forest, IL

Excellent service. Honest salesman.no sales pinch. Good explanation. Very much patience.everything on time. Gave me time to think. Showed and test drive enough cars.

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

I love the way they willingly to work with me and the patient with me

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

Outstanding service and customer service. Kim Soto was, as always, simply fantastic. AutoNation Honda OHare has earned my loyalty. I won't go anywhere else for my automotive needs.

Great team from service to parts to sales can’t say enough good words about everyone

Nice vehicle. Great electronics. Very comfortable to drive. Severely lacks power as a turbo 4. Lacks pep that I expected when I purchased. A 6 cylinder would be a great fit. Small gas take makes for excessive trips to the gas station .

Easy buying experience. They were very professional and the whole purchasing process was with one person.

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

It's a wonderful automobile. legendary Lexus comfort and handling and a pleasure to drive. The price point is no longer a bargain, but it's worth the cost.

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

This is the SUV that’s perfect for me. Comfortable, quiet, great tech and great HP. Looks great. Love the heads up display, the digital rear view mirror and the surround view camera. This is the SUV to purchase if you want a small powerful luxury vehicle to drive in comfort

Julian was a great experience and very helpful liked working with him and his management

August 14, 2022 The only things that I am disappointed with the 2022 NX 350 are: 1) Software issues with CarPlay. 2) Luggage racks that came three months after purchase. 3) Purchase of tow package with car but no tow hitch accessory available through Lexus. The latter is most offensive in that Lexus built in a tow package, with an associated cost, into my car but there is not a tow hitch available to use. If a tow package is offered, and is purchased, Lexus should assure the customer that they can attach a tow hitch!

Jerry McDuffie has always been a pleasure to work with. Our family and friends have purchased several cars from him over the last 20 years. He always gives you a fair deal and takes the time to make sure you get the car that is right for you. He is very patient in dealing with us seniors who can be technically challenged about some of the new car features on today's modern cars. I highly recommend Jerry for anyone looking to buy a new or used car.

Jim was excellent and very knowledgeable. Would highly recommend working with Jim if you are interested in a lexus.

Bruce Jones is the best worker of the center, he helped us to pick and get a car, he has a lot of patience. Thank you, Bruce!

Overall I had a pleasant experience with this dealership and would definitely return when I purchase my next vehicle.

Outstanding Performance handling quiet inside smooth while in motion. Very hi tech and easy to navigate controls easy to read manuals recommended price is just right for a luxury car.

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

McGrath Lexus Chicago focuses on customer experience being a positive one including price! Even though they are 2000 miles away, they will now be my go to Lexus dealership for now on! Thank you Wayne and Noah for helping me get the Flare Yellow IS500 I wanted!!!

Very good service clean waiting room service. People were very nice. they let me know of future service and of parts that have to be replaced.

Quick, courteous service, great waiting lounges. Great facility, conveniently located. This service center has perhaps the best customer lounges of any brand car in the area.

Alan S. was upfront / transparent on pricing and patient helping us figure out what we need, bouncing between models and trims. Appreciated the follow-up after buying to see how things were going and if we had any questions. Very helpful w/r/t getting the most out of the vehicles functionality after driving it for a week.

I was greeted by a technician who explained the service my car was set up for and I was quickly shown to the very comfortable waiting room. The staff is very professional and when the car was ready the check out process was very easy.

Another excellent service experience with the dealership’s service staff; in this case, Service Advisor Roland and two porters, Manny and Jose! Roland addressed me immediately at my scheduled service appointment time, the inspectional and other need commenced, and Porters Manny and Jose provided transportation to and from my home during the efficient service of my vehicle (second one purchased through the dealership). Roland and the porters were attentive, professional, and friendly. Roland kept me apprised of the service process. DuPage Chrysler Dodge and Jeep is a winner!

Phone calls and conversations Satisfactory Reception and attention unto expectations Needs meet and satisfied at the moment.