Used 2022 Lexus NX 350h Base for sale near me

Ms. Mabie was great! She was very responsive to my questions and was quick to get back to me with my requests. Too bad it didn’t work out this time around, but will be keeping her in mind with future car purchases!

Mr Andrews did a wonderful job of addressing my concerns and questions. He was happy to let me know exactly what monies were needed. And how the process would work. I felt very confident and relaxed in talking to him. It was a very pleasant experience.

My salesman Chris couldn't have been more helpful. All of the people I dealt with were pleasant and knew their particular departments. I highly recommend Shottenkirk Desert Lexus.

Wonderful experience when I take my Lexus in for service. Great customer service. Also, the waiting area is very nice.

I had a great experience there buying a car. Everything went smoothly and they have the best prices.

Wide selection to choose from & easy access to hundred of used cars all over the state's. Keep up the good work & I wish you more prosper.

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

Great guys, no pressure, Kim and Dieter were very helpful. I will be back for sure

Mike and Chris were awesome. Chris in finance was extremely helpful. Would definitely recommend. Great service department also.

Jon Garrett, Sales Consultant at Passport BMW, exceeded my expectations. From my first inquiry about the 2026 BMW X3, Jon was responsive and knowledgeable. He showed real passion for his work and care for his customers. The process was efficient and stress-free. Jon respected my time and completed the transaction in a couple of hours, as promised. Jon’s professionalism and warmth made the experience enjoyable. He introduced me to Jay, the finance manager, who was also outstanding. Jay’s expertise and attention to detail stood out. He explained everything transparently and made sure I felt confident and informed. His professionalism made the paperwork process smooth and pleasant. Neb, a true BMW guru, took the time to walk me through every new feature of my X3. He answered all my questions with patience and enthusiasm. Neb made me feel comfortable with the technology and genuinely excited about my new car. While training Marie, who was also exceptionally professional and eager to learn, Neb ensured nothing was overlooked. Their teamwork and support were evident. I felt I was in the best possible hands. The Passport BMW team exceeded my expectations in every way. This was my best BMW purchase yet—I've bought six before. I deeply appreciate the care, expertise, and dedication from Jon, Jay, Neb, and Marie. I highly recommend them to anyone wanting a world-class car-buying experience. I look forward to working with them again and will share my positive experience with friends and family. Thank you to the entire team for making my experience outstanding and unforgettable.

Only problem. They praise. My car too low. If they raise my car appraisal. I will make a deal.

Great selection of high end quality vehicles. Would definitely recommend to anyone in need of a luxury vehicle

Easy bargain to buying new car. Seller walked around with me showing me many kind of cars and explained them. I will recommend this dealer to a friend.

Best dealership ever, great service. Rafael got the job done. Fast service as well I’m very appreciative

The salesman James was great but it still took 6 hours to get the deal done . Also I had to come back to pick the car up because there was a software update.

Great to deal with, responsive, competitive , good communication and customer. While I postponed my decision on purchasing I would circle back when I decide to buy.

Bought a 2021 MB AMG C43. Dave and Tess were most helpful and flexible in closing a mutually beneficial deal. Highly recommend.

Alec’s assistance in our Lexus purchase experience was great! Polite, knowledgeable, friendly, and generous with his time. Lexus- you are lucky to have him on your staff!!

Joe Morgan at Energy Auto sales (the sales rep who helped me) was very responsive and transparent. He was willing to work with me to make the sale convenient for me. I was approximately 5 hours from the dealership, so working remotely on the deal was important. I feel like I got a fair deal and that their business is ethical.