Used Lexus NX 350h for sale near Chevy Chase Section Five, MD

I've had consistently excellent experiences over the past seven years bringing my car to Herb Gordon Subaru, especially due to my Service Advisor Vitaliy Khlebnikov. He's been thorough and clear explaining needed repairs, and has taken me into the service bay to meet and talk with the technicians. Best of all his calm, professional approach and reliable communication have made my service visits the least stressful of any I've experienced. The technicians have all been excellent, and the ability to get timely appointments is major plus. And I very much appreciate the free loaner!

I love my Lexus NX350h! I previously had the UX350h. This one is slightly bigger, so it is a perfect fit! The ride is smooth going up steep hills. The user interface is pretty simple, but usually use Android auto. Gas mileage is decent especially with those steep hills that I have to drive daily. I definitely recommend this car to anyone looking for a compact SUV.

I had been looking for a certified 2024 ux250h for about 2-3 months. I have driven cars at at least 6 dealerships in 3 states. And despite being Lexus dealerships more than one were not upfront in their pricing and they all had an attitude of " this is the car as is, you don't like that chip or no mats or whatever else then don't buy it" and one even said it was certified then wanted $4k for certification. Not Ourisman Lexus. First off, the car was priced very fairly. No games from the start. Our salesperson PeiPei was helpful and responsive. The sales manager Willie was top notch. My wife traveled from New York alone to see the car in our then current Lexus IS250C as a possible trade in. They were wonderful. Transparent with the pricing. Gave us a number we were happy with on our trade in and addressed minor aesthetic issues with the car on the spot. They were ready for her arrival and had the complete transaction done including aggressive financing in about 3 hours. Willie knew my wife had come a long way to get there and had a long trip home and he made sure his staff expedited the whole process to get her on the road. After all the dealerships we had visited I never expected the whole process of buying this vehicle could go this well and that we would be treated so fairly and transparently. Didn't try to push a single upsell on my wife. Offered one or two things like extending the warranty, she said no, and they moved on. When we do need the next Lexus, I am absolutely calling Willie and his staff first. Just the best experience I have ever had at a car dealership.

All I needed was a test drive to be convinced that the NX350 was the car for my family. Since taking the car home a few weeks ago, I haven't been able to find a single fault with it. It is literally perfect in every way. The exterior and interior are very stylish, the powertrain is incredibly smooth, and the infotainment is miles ahead of what I was expecting from a legacy auto manufacturer. I am genuinely so impressed with this car, and I can confidently say that it has my full recommendation for anyone looking for a gas-powered mid-size SUV with excellent fuel efficiency.

Very professional and welcoming sales staff, especially Maren, which is who I worked with. Not at all pushy, and was respectful of my wishes in a car and didn't try to sell me something I wasn't interested in. Finance department was very helpful and personable. The entire experience from start to finish was warm and welcoming. I felt appreciated and respected.

Great car, had a Mercedes previously, and this is far better! Quiet! Lexus dealership was very helpful in answering questions about the operation if needed.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Driving sedans all my life and changing to an SUV was a big move. This was also my first hybrid. Since I was extremely happy with my 2019 Genesis G70, my first choice was a new GV70. It test drove very nice, but the NX was more nimble and far more technologically advanced, that goes for the Volvo XC60 I was considering as well. I rely heavily on consumer reviews and the Lexus NV350h was a real mixed bag of people really liking or not liking it. I am convinced that all the bad reviews were either heavily biased or the people just didn’t know how to operate the car! The technology on this car is amazing and can be intimidating! Fortunately, in the 5 months I was waiting for the car, I downloaded the Owner’s Manual and MultiMedia Guide. Reading these really prepared me for the arrival of my NX. The Tutorial Part 1 and Part 2 on YouTube by Melissa O’Connell is a must for going over the many features of the car inside and out! The customization on the NX is incredible, but you have to be familiar with how navigate the various menus and it takes a while to digest each option. The amount of room in the NX should not be a surprise, I looked at the specifications for cargo volume and I saw for myself how much room there is before I purchased the car, for a compact SUV, there is plenty of space. My wife and I have a lot of gear we pack for trips and have no trouble finding room. I have had occasional connectivity issues, but I think a lot of that has to do with your cell service. Other cars I have owned have had the same issue. This car is everything I expected and more! After driving it for 5000 miles so far, I still get a charge out of starting the ignition and not hearing a sound and starting my drive on all electric. The transition to the gasoline engine is seamless. The fuel economy, low 40’s city, mid 30’s highway, unreal! The NX drives extremely smooth and is as quiet as any sedan I have had. The engine does not have the power as my other sedans, but that is an easy tradeoff for great fuel economy. It certainly has adequate power and quickness, the engine just makes a little more noise when passing. The instrument panel, the MultiMedia screen are all very easy to use. I have the 14” screen which really makes viewing easy. I do like the heads-up display, but don’t really use the digital mirror much, it is harder on the eyes and not as clear. If the cargo area is full of gear, the digital mirror would come in handy for better visibility. Lexus clearly goes out of its way to make this a very safe vehicle with a plethora of features. The seating is very comfortable for long trips, no fatigue or discomfort. The climate control system adds to that comfort. The run flat tires are much quieter than I thought they would be. For being a compact SUV, the standard 18” wheels look great, would not want any bigger. The compartment under the cargo mat really comes in handy for those odds and ends you don’t want to clutter the cabin with. Every feature in this car is very well thought out. About the only negative thing I can say about the NX is sunglass compartment, if the lens has any curvature to them, they will not fit, my Oakley’s and Ray Ban’s will have to find another place. With one click of the icon, I can easily get to Android Auto, but to get back to Lexus Connect, I have to do 3 clicks. Other than that, the NX 350h is without a doubt the finest automobile I have ever owned. Considering I have driven my Volvo’s, Toyota’s, Acura’s and the Genesis 40,000+ miles a year for the last 35 years, that is saying a lot!

★★★★★ Best Car-Buying Experience of My Life – Tony Rincon, Owen Stepp, and James Wang are absolute legends at Lexus of Rockville From the very first inquiry to driving home in our gorgeous 2021 Black Onyx LX 570 with my wife and kids, including our 9-month-old baby, the entire team at Lexus of Rockville made this the smoothest, most transparent, and genuinely enjoyable purchase I’ve ever had — and we’ve bought a lot of vehicles. Tony Rincon is hands-down the best salesperson I’ve ever worked with. Zero pressure, lightning-fast responses even over Thanksgiving week, detailed photos and videos every time I asked, and he treated my family (including the baby) like his own. Tony never “sold” me — he just helped me fall in love with the perfect Lexus. Owen Stepp, the Sales Director, went so far above and beyond it’s almost unbelievable. He personally reworked numbers multiple times (including the day before Thanksgiving), honored every promise, and delivered the strongest trade-in I’ve ever received on my 2024 4Runner — thousands above every published value. Owen’s integrity and willingness to make the deal perfect turned what could have been a negotiation into a true partnership. James Wang in Finance was the perfect closer — completely transparent, no high-pressure add-ons, walked me through every single line item with patience and clarity, and made the paperwork painless while I held the baby. In an industry that can feel stressful, Tony, Owen, James, and the whole Ourisman Lexus of Rockville team turned it into one of the happiest memories we have. As a 100 % disabled veteran with a young family, the respect, kindness, and honesty they showed us meant the world. If you’re anywhere in Maryland (or willing to make the drive), ask for Tony Rincon, Owen Stepp, and James Wang. You will not find a better team or a better experience anywhere. We absolutely love our “new-to-us” LX 570 and we’re already looking forward to our next purchase with these guys. Thank you, Tony, Owen, and James — you have customers for life! Happy Thanksgiving. Francisco, Mrs. Gonzalez, kids & baby Lexington Park, MD