Used 2023 Lexus RC 350 for sale near me

I am 63 years old and have purchased multiple Audi?s in multiple dealerships. The service I received from Audi Ft. Myers was far superior to any other automotive purchase I have ever had.

My salesperson Ramon Hernandez Casillas was very helpful and didn't use any pressure tactics.

I had the best car buying experience of my life. Everyone was friendly and helpful but Evan was hands down the best! Everything was smooth and fast.

Siempre que le hago servicio a mi troca pido a David Mendoza. Siempre más vas allá para dar el mejor servicio posible y que yo esté cómoda.

Bill was a great salesperson. Not a pushy dealership at all. Loan dept and gen manager all very professional. Process was very easy.

Very helpfull not pushing sounds like they have nice cars well carred for. Thats my voice

Seamless process. Absolutely zero pressure. Vehicle was everything we wanted and more. Holly Holland was a genuine pleasure to work with.

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

This dealership has knowledgeable people who strive to please in all ways, sales, service and people that answer the phone. Top notch in all respects.

I didn't end up buying a car this time but they were very helpful with all my questions. There was no pressure. It seemed as if they wanted to make sure that I would not get the car unless it was perfect for me.

I cannot say enough about the excellent service I received at this dealership. They were friendly, honest, and helpful. Corey, the service advisor, helped me with an unexpected repair quickly and efficiently.

This was the best dealer experience I have ever had …… and the car had an issue when I arrived from Florida for the purchase. Mohammed and Dawn immediately set out to solve the problem. The sales manager Gianni stepped up to assure me they would make it all right. Daniel called in an employee on Saturday to take care of the problem. When they finished with the car that day, it was perfect. Amazing work. We drove away very happy for our return to Naples and we love our 430i convertible. The whole team was first class. They owned the issue even though they weren’t responsible for it. Thank you to all of you guys. Like I said, the best dealer experience ever!

Excellent service experience at this Ford dealership - Tony communicated well, helped solve problems and was excellent to deal with. Very happy working with him and Crossroads Ford of Apex.