They really work on getting your business but then drop the
by nrvalleymountain from DealerRater.com
December 5, 2018
We have dealt with a different dealership in the past and unfortunately freeway ford didn???t meet up to the competitors standard. We found freeway ford worked hard to get our business, but once we committed, it became difficult to get answers to basic questions or receive information we requested at the sale. It appears that once the sale is done follow up is slow or none.
Had my oil changed - the oil filter was leaking just a little. I called, they said bring it in. Fixed it with a new oil filter and didn't charge me for it. I'm very happy. I've been bringing my Suzuki SX4 in for service since it was new in 2010. Best car I've ever had - best dealership service department I've ever dealt with! John Pfiefer is just great. Thanks again!
I just bought my first car and it was totally painless! I was able to call and set up a time next day to see the car and Steve was very low-pressure. I pretty much knew that I wanted the car right away and the entire process was friendly and easy. I felt immediately at ease and confident in my purchase.
WOW. I shopped around for probably 8 hours this past weekend and Mazda was my last stop (wish it was my first). I am thoroughly impressed with the overall service and help that Cody L. provided me. I had lots of questions, and he had lots of answers. I walked in tired, annoyed, and honestly just over car shopping (remember, out 8 hours already) and he was just so positive and up beat that it made it such a great experience from the moment I stepped foot in the door, to the moment I left with new car keys in hand. EVERYTHING felt easy. Thank you Morries Mazda for doing a wonderful job overall! I am extremely pleased and will absolutely be returning for my next one.
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