Used 2023 Lexus RX 350 for sale near Diamond Bar, CA

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Nothing like Audi Fletcher Jones, best experience! Everyone was professional and kind, highly recommended it. Ask for Karim Jalanbo and you won’t regret it.

Lexus of San Diego is the best dealership. Everybody is so professional and understanding. Shout out to Michael, salesperson, Tyler, finance manager, and Andy in service

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Love the look, color, reliability and performance. This is an eye catcher where ever you go. Comfortable and reliable, Lexus is the NAME!! Would definitely recommend.

Alex was a great service advisor. Highly recommend Lexus of Glendale. They have a clean waiting room with massage chairs, beverages, and sweet snacks. Great experience!

Initially all the technology was overwhelming. After getting to know the car, I really like it. I do miss the old push a button radio. You do have to take your eyes off the road to find a specific radio station.

Wonderful service and staff. Angel was my point of contact. Explained everything clearly and was transparent. Helped out with all my questions and made the process smooth. Worked with Kevin in finance. Super cool dude who loves to keep it light and help his customers. Would definitely purchase another vehicle here again. Thank you!

I have driven extensively the previous generation RX and had an opportunity to drive this one in Las Vegas recently. On the positive it’s a Lexus and it will last forever nothing not even anything in Europe like Mercedes-Benz will match a Toyota product for functionality, reliability, and durability on the negative side, the previous generation was more distinctive looking. Lexa seems to be having a 67 stingray to 68 stingray moment like Chevrolet did back in the late 60s with the Corvette in the sense that the older car was superior to the new one but in general, if you need a new midsize luxury crossover, the Lexus RX remains the industry standard .

Definitely recommend Tony Chavez for handling my repairs, my service was completed neatly & efficiently, wouldn’t have it any other way!

I took a test drive and liked the car. There was no high pressure sales pitch! The negotiation was short and I got a Great price!

I have just leased a 330i with the internet sales manager Sami Asadourian, and I am truely happy with the process and the final deal I got. I am from the Bay area and I have visited numerous dealers in the Bay area before coming to the new century BMW. I even went to another dealer in person in LA before coming to the new century, not to mention I have called many before flying to LA. Among all the experiences, I have to say that Sami was the most honest, transparent, and respectful salesperson that I met. I went directly to him and asked about the resulidual rate, the money factor, and the MSRP, etc. He gave me all the numbers without a doubt, and on top of that, a great satisfying discount. It was pleasant to do business with Sami, and I definitely will lease my next car with him in 3 years.

Thank you for taking care of my car. Thanks for providing me excellent customer service.

Always great service with a smile! We leased our last vehicle and just leased our new one! Lexus is always the most comfortable ride.

⭐️⭐️⭐️⭐️⭐️ Truly Exceptional Service at Tustin Toyota Auto Repair! My husband and I can’t say enough great things about Kevin Gordon and the Tustin Toyota Service Department. From the moment we walked in, we felt like we were in good hands. Kevin went above and beyond to ensure our vehicle was properly taken care of—and we also want to acknowledge the incredible repair technicians working behind the scenes. Their skill, honesty, and professionalism deserve just as much recognition. Our experience with Kevin actually began at Elmore Toyota in Westminster, California, where another dealership had previously told us we had a serious brake issue that needed immediate attention. Concerned, we sought a second opinion—and that’s when we met Kevin. He had one of their top technicians inspect our vehicle thoroughly. To our relief, Kevin and the technician both confirmed that our brakes were in good condition and did not need to be replaced at that time—which saved us money, stress, and time. That level of honesty is rare, especially when vehicle repairs can be expensive. The previous dealership even warned us they wouldn't be responsible if we left without getting the brakes replaced. But Kevin’s approach was completely different—transparent, ethical, and never pressuring. When we later needed a new battery, we knew exactly who to go to. Even after Kevin transferred to another dealership, we followed him—just like several other loyal customers—because of his unwavering integrity and professionalism. That was over nine years ago, and to this day, Kevin remains a trusted advisor and a dedicated part of Tustin Toyota’s Auto Repair Service Team. It’s rare to find someone in the auto industry who is not only highly skilled but also truly trustworthy. Kevin takes the time to explain things clearly, gives honest recommendations, and always ensures we feel confident and informed about our vehicle. You can tell that at Tustin Toyota, and especially when working with Kevin, doing the right thing truly matters. The care, respect, and integrity shown to customers here is something you just don’t see often these days. If you're looking for someone you can truly trust with your vehicle—and an all-around amazing person to work with—Kevin Gordon at Tustin Toyota Service Department is the one. We won’t take our vehicles anywhere else! Thank you, Kevin, and thank you, Tustin Toyota! ✅✅✅

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

The staff is very helpful, very knowledge able, and very friendly even with a small purchase or no purchase at all.

Great customer service really took their time with helping us find what we needed. A special shout out to Ozzie and Abraham for really taking their time and making sure we were happy with our purchase.

Service & timing was excellent. My service writer did a full inspection of my vehicle. It drives perfect. Thank you!

Well, our experience with Tony was Fantastic! We found a car on the internet that we wanted and proceeded to go out there to purchase. Upon our arrival, Tony greeted us without delay and processed our request. We were out of the dealership within 1.5 hours, now that's a record! He got us our approval in a timely manner and it was all good!!! I would definitely work with them again. Now about the markup, it seems all the dealerships mark up and in order to stay in business so I don't worry too much. Plus the fact the car we purchased was in pristine condition with low miles it was worth the markup and the drive. I am a satisified!

Even though my Gladiator was in the shop for nearly 8 weeks due to a parts shortage, I had a very positive experience in dealing with the service department. Michele is a top notch service advisor, who genuinely cares about her customers, and is quick to return calls. Thank you Michele, you have a return customer in me.

Everyone was professional and went far above my expectations. The process went very smooth, and was informed every step of the way. The communication from everyone involved was right on point. Thank you to everyone.