Used 2023 Lexus RX 350 for sale near Morrow, OH

I called and asked about the Mercedes. I came the next day paid for it. Everything was great. The owner is phenomenal. Also people who worked there our phenomenal. The owner made sure that I had new tires and a new key filled me up detailed my car I called him the next day to let him know about a small issue. He fixed it immediately. I will be coming back to buy another car

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

We just purchased a 2020 RX350, Moonbeam Beige Metallic. This was our second Lexus from this dealership. One of the things which brought us back to this dealer was Phil Booth and our great experience with our previous Lexus. Like Mercedes, Cadillac and other luxury car dealers free carwashes are included when you purchase one of their cars. Unfortunately Performance RiverCenter is no longer including carwashes . In the past you just drove in told the Service Writer you wanted a carwash and head off to the waiting area. Your car got washed while you had a coffee and answered some emails. I was really surprised as was our sale rep to discover this valued service had been discontinued. I hope the dealer will reconsider their decision as carwashes was one of the things which helped the brand stand out agains other luxury brands.

Lexus of San Diego is the best dealership. Everybody is so professional and understanding. Shout out to Michael, salesperson, Tyler, finance manager, and Andy in service

Very interested in helping you. Follow ups were borderline harassing, but otherwise not too much pressure. Did recommend to a friend to shop here, but didn’t buy anything myself

Love the look, color, reliability and performance. This is an eye catcher where ever you go. Comfortable and reliable, Lexus is the NAME!! Would definitely recommend.

My sales person, the Sales Manager and the General manager and staff were great. However, the finance person Trevor was horrible and was only trying to put money in his pocket and treated me like a paycheck not a valued customer. What we agreed to is not what he put down on the sales sheet. Now that I look back, I should have gotten up and left. The Sales Manager & General Manger fixed things to my satisfaction, but it should have never come to that.

Initially all the technology was overwhelming. After getting to know the car, I really like it. I do miss the old push a button radio. You do have to take your eyes off the road to find a specific radio station.

On the 19 Jan 2024, we made a purchase of a Vehicle from Ricardo Rutledge,a very excellent Salesman, his attention to detail was instrumental to us in purchasing a car. I would like to express an outstanding job. His help was greatly appreciated. Continue in during a job well done. I would recommend his service to others.-

I have driven extensively the previous generation RX and had an opportunity to drive this one in Las Vegas recently. On the positive it’s a Lexus and it will last forever nothing not even anything in Europe like Mercedes-Benz will match a Toyota product for functionality, reliability, and durability on the negative side, the previous generation was more distinctive looking. Lexa seems to be having a 67 stingray to 68 stingray moment like Chevrolet did back in the late 60s with the Corvette in the sense that the older car was superior to the new one but in general, if you need a new midsize luxury crossover, the Lexus RX remains the industry standard .

Serigne Lam was excellent! Informative, patient, and he really made the purchasing seamless. Financing department folks were good too. Nice facility. So glad I checked them out and moved so quickly (three other people apparently were eager for my car there after I bought it). Looking forward to long ownership of my new baby, and support from this dealer. Thanks!

We traded in two Lexus cars for one new one. Serigne did an awesome job handling the complex transaction. He and the dealership management gave us a deal we felt good about. This is not our first purchase from Lexus Rivercenter and we will likely return. It’s the best Lexus dealer in the region.

I purchased a used 2018 Mazda3 Grand Touring. I took an extended test drive before deciding to purchase vehicle. Amazingly there was no pressure to buy. After purchase, some items were corrected quickly at a convenient (for me) time. Atmosphere, sales, and service facilities are clean and very pleasant to wait in while business ia addressed. Definitely an excellent shopping experience!

12-31-23 I bought a new 2024 Honda CRV sport L , my sales person was John Booth , very nice answered all questions overall, very good experience . I would recommend Colerain Honda, and work with John Booth William Jones

Deal not completed but salesman Pate Faulkner has been very responsive to most questions. Hope to conclude deal with him

Overall great experience. Buying process was seamless. I was offered what I thought my trade was worth. And negotiating on the new vehicle was not a hassle.

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.