Used Lexus RX 350 SUVs for sale near Kannapolis, NC

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

This is my second RX and I’m so happy with the first, I need to get one again. The size is right for a woman, not to high nor low. Perfect for young and the old. I would have opted for the 2021 model if I’m not retired. The salesperson gave us a great deal we can’t refuse. This car will definitely take me to many places in style, comfort and value.

The process was quick and easy. I called on advanced they found the vehicle and had everything ready when I came in. It was one of the fastest transactions I?ve ever had.

My 2nd RX350. My 2019 RX350 was very nice, but my seat was uncomfortable. I purchased a used 2018 RX350 F Sport - so happy with this car! All the great upgrades and very comfy leather seats. Heater and fanned seats, heated steering wheel, great power, amazing handling, awesome stereo, use my Spotify on cell through bluetooth. So happy with this dependable SUV!

I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.

Bought this 2017 Lexus RX 350 used. I always wanted one of these vehicles. I am not disappointed. Love how it drives and handles. Love the look. Plenty of room on the interior. My only complaint would be the front seat comfort. My Wife had a Acura MDX and it’s way more comfy. The seats in the MDX have more cushion and just all around more comfortable. One other thing is I wish it had the auto lock feature when you walk away with the key fob. Other than that it’s a sweet ride. Love the V6 and the transmission. Smooth shifting. Ride is soft. Cabin is very quiet. All in all I would rate it 9 out of 10 stars. I would buy it again!!

Our 3rd Lexus. 2000ES 300, RX350, RX350AWD These cars are bulletproof. Only maintenance is oil change, tires, brakes. That’s it! You can get it maintained for less at any Toyota dealer.

A very good experience all around. Seek out Ruslan Prestwood, he's knowledgeable, attentive, and thorough. And the GV-70 is a fantastic automobile.

Love this car. Sitting in the driver’s seat is so comfortable. Silky smooth engine. Rides so nice and quiet. We have looked for this color Grecian water for a long time. Wanted no newer than a 2022 because we didn’t want the 4 cylinder. The 3.5 V6 runs so smooth. Would definitely recommend the purchase of this SUV.

I came by to look at a hard to find car that Prestige had in stock. The car was clean and ready to test drive. Both of the salesmen I talked to were polite, professional and helpful. No pressure. They had a great selection of cars that are hard to find and in the more desirable trim levels. Overall, it was a very positive experience. If the car had been a manual transmission, I would have bought it. Tyrone was outstanding, as was the other gentleman.

Bought 2018 Lexus RX 350 used in February of 2022. It was 3.5 years old at that time and had only 24k miles. Paid $32,660 and then 8% taxes (NY State). When it was new it was over $61K. The paperwork was inside the glove compartment. It is a comfortable and powerful car. It has all available options, apart from heated and electric back seats, which I don’t need. I am glad they not electric. It is much faster to put them down by hand. The gas mileage in the city is not great, 16 miles per gallon, but it is great on a highway. When I drive by myself on a highway I get 28 miles per gallon. Mark Levinson sound system and head-up display are great. I upgraded and installed integrated video camera to record everything and added wireless Apple car play and android auto. Installed both myself. It was easy. In these almost two years of driving I put only 10,000. Of course with only 34,000 miles I don’t have any issues. I change oil every 5,000 and that is it. I plan on keeping this car as long as it works. Most likely 20+ more years. I wish the gas mileage was better in the city, but it is what it is. This car is the best on a highway. You don’t feel tired and don’t feel any stress when you are on a highway. It feels like as if I am sitting home on my couch. In heavy traffic on a highway I turn on adaptive cruise and lane keep assist. and let car drive itself - it is fun and relaxing. It gives me time to relax. I love my car.

If Carolina Volkswagen were a Christmas tree, Mr. Donell Richardson is the shiny star on the top of the tree. That is an interest word picture because I don’t know how we could get him fixed to stay up there! He made the entire process of purchasing a car relaxing and enjoyable. Donnell knew the details about the 2012 Toyota Highlander that we purchased and he took time to show us some cosmetic issues that we probably would never have noticed. He impressed my wife and I as a man of honesty and integrity. When we sell the Highlander, Donell is the first call that I will make to purchase another vehicle. As for the Finance Manager, I was ready to go to war with him. When buying a car it is that department that messes up any good deal that a sales person puts together. I was ready for the “hidden costs” and sneaky add-on’s, ready to argue about them. That’s just the way Finance Managers operate, you can’t turn your backs on them! Mr. Chris Gray totally upended my arguing plans! Chris was honest, upfront and,shopped for the best financing deals for us. We were impressed with his “customer first” attitude and his eagerness to work, ensuring that Donell’s deal was honored. If Donell was the star on top of the tree, Chris was the stand. Seldom seen but always working hard to hold the tree upright. This was the best car buying experience that we have ever had thanks to these two fine gentlemen. Dale and Susie Austin

This 2021 RX is a great vehicle, everything about the RX is high quality, quiet, quick, smooth, well built. Only complaint is cabin is built so tight that I farted in car at airport parking lot. Came back two weeks later from a trip overseas and it still stunk inside.

Excellent customer service and great communication throughout my appointment, from my initial call, to check-in, status updates throughout the appointment, and a clear and helpful explanation once the job was complete.

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Overall great experience. Carl Busby is a top-notch salesperson. Any questions or concerns, he helps without hesitation. 100% would recommend this place for purchasing your next car

This car net all my needs- I get a lot of compliments when I have passengers. Very good in gas per miles. Roomy in back seat- lots of leg room.

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.

Lexus of San Diego is the best dealership. Everybody is so professional and understanding. Shout out to Michael, salesperson, Tyler, finance manager, and Andy in service

So far every contact been pleasant and staff been very helpful. Will do business with them soon and will continue to do business with them.

Since I bought this car I noticed when I apply break the both front wheels vibrate (Shake).It is more shaking when I drive down the slope on HWY. The mechanics suggested me to replace the front disc of both wheels.

I’ve always been a Mopar man and it came time to replace my wife’s suv. We wanted something a little nicer than her last jeep so we decided we wanted a Grand Cherokee. My wife found this one online located at BMW South. I called in to ask a few questions and was transferred to Zach. He was happy to help anyway he could answering every questions I had no matter how monotonous. Decided to come and see it on his recommendation and we wound up leaving in it. He and the whole team there were great to deal with and made the experience rather pleasant compared to what I’ve dealt with in the past. Would buy here again.

This is my second Lexus. I originally had an ES 350 which was a wonderful car. I am very happy with the Lexus RX It drives nicely, is roomy, spacious, comfortable, and is an excellent car to own

Mariana was a great service advisor helping me with my services needs on my x5

It might be early for my review, since we have only owned the car a month; however, the Lexus has so far lived up to its reputation. I'm still getting used to all the electronics, but there are a number of safety features that enhance the driving experience.

Service department welcomed me and quickly started the process of repairing my 2003 Crown Vic. I was given a courtesy ride home, a video explaining the repairs was given with the total price.

I bought my 2022 RX 350 Premium in February, it rides comfortably and the outward visibility is good, overall built in quality and safety features makes you feel at ease and confident on the road ahead, I’m 64 yrs old 6’2 230 lbs and both front ventilated seats are very comfortable. Don’t believe the hype of the Mark Levinson audio system which in itself an excellent addition adds up $$$ to the overall price and unless you have to drive a concert hall all day it is not needed, the built in quality HD system on the Premium suffices for most users, the added CD is a welcoming experience for an old gizzard like me and my classical CD’s. I do not care to start my vehicle using my smartphone, personally the Lexus app is not useful to me, as my choice is to start the vehicle the old fashion way key-fob in my pocket. Thus far I do not use the kick sensor for the power rear door it’s simply enough to touch the bottom on the rear tailgate. I find the touch pad user friendly, no convoluted problems using it on my 8’ inch screen, love the dials quality buttons on the 8 inch screen as well. This RX 350 2022 model is the last of the V6 smooth buttery engines with sufficient power and acceleration yet economical enough, it doesn’t require 91 octane gasoline as it is engineered to perform on 87 octane. Overall I’m very pleased with my 2022 RX 350 and plan to keep it until death keeps us apart. Thank you for reading my heartfelt review.

I have been a customer of this dealership for a number of years. My recent visit was for an oil change and a multi-point inspection. Brianna Ortiz was my service advisor and her attention to my car's needs was exceptional. She brought my attention to a needed 4-wheel alignment, which I decided was a good idea. I feel very confident about the services received that day. The wait time was reasonable, and my car received a wash as well.

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

Jason is so nice and funny I just love him . He keeps me informed about what is going on with my car. He?s on the job letting me know how much longer I have to wait!

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

The service greeted me immediately upon arrival, and took care of my car. While waiting for my car, the service advisor kept communicate with me.

Love the look, color, reliability and performance. This is an eye catcher where ever you go. Comfortable and reliable, Lexus is the NAME!! Would definitely recommend.

Ligon Washington was great assisting my wife and I with our new BMW X7. His professionalism was unmatched! Thank you to the entire Northlake team for the great customer service…

This is my 3rd Lexus, and second RX. Most reliable was my GX470. My RX350, 2016, F Sport is a very nice vehicle. I am disappointed in several common issues: Door lock fail (replaced twice on driver door), water pump fails (common problem), my panoramic sun roof black cover has also failed. I see other owners with the same issues. What is happening to Lexus quality? Maybe still better than most, but I assumed a car manufacturer would improve with time in quality? The issues noted above are common if you search.

I am on my 4th RX350. I love my current 350 but it is 10 years old so I’m looking to replace it. Would not consider another car. It is like new with only 79,500 miles. They are great vehicles.

I just had the best experience in the service department that I’ve had in ten years. Harrison was the best, kindest, most wonderful Service Manager I’ve ever had, and I’ll be requesting him from now on. My technician Taylor also went above and beyond to fix something that has been broken on my car for years, without being asked. I actually cried. Thank you both for taking such great care of me and my car. With service like that, I won’t be going anywhere else, and strongly recommend them to anyone.

Initially all the technology was overwhelming. After getting to know the car, I really like it. I do miss the old push a button radio. You do have to take your eyes off the road to find a specific radio station.