Used Lexus RX 350 SUVs for sale near Saint Charles, IL

A few weeks ago I purchased a used car at McGrath Acura in Libertyville and wanted to share my experience. When I arrived I was greeted by Ethan Sevilla. Ethan was enthusiastic and knowledgeable, and understood just what I was looking for. From beginning to end Ethan explained every detail and answered all my questions. In just a short time I was banging the GONG in the showroom! The entire staff was pleasant and professional. I felt comfortable and was treated fairly. Thanks again to Ethan and the McGrath family.

We bought this car in Jan2014 with under 39K miles. Now has 183K. Our second Lexus (our new 2007 ES350 had 238K when we sold it). Best car for the money. Local shop keeps it in top kit. My dog and I do 50-100 miles daily in the mountains. Wouldn’t change a thing on it. 18mpg all short trips. Great cargo room (Bogey dog agrees). Safe, comfortable, well-designed and put together. If it’s out there, I’d buy another one like it in a heart beat. Mo’ better than my 00 Boxster!

I recently had the 20,000 mile service performed on my RX350. Everything seemed fine except for the slight odor of oil I noticed when driving. A week after the oil change my husband and I left on a trip. 600 miles from home the ?Engine oil is low? warning light came on. We were able to get off the interstate and to a gas station in less than 10 miles. When we checked the oil level it was barely registering on the dip stick. We discovered that the oil cap had not been replaced after servicing was completed. The entire engine compartment had been soaked by the oil spraying out of the filler tube. I called Arlington Lexus the next day and discussed this situation with Tom Prondzinski. He was a perfect gentleman. First he apologized for this mistake happening. He had me contact the Lexus dealer at our destination. He worked with that dealership to have my vehicle throughly checked and cleaned up. Mistakes happen. I could not have ask for better service to get this mistake made right. After my car was serviced Tom took time to call me and make sure everything was straightened out. I think it is the sign of a good dealership when they take responsibility for a mistake and work to get it straightened out.

The Lexus car is the best! We’ve searching serveral brand from market and Lexus has best performance. And our agent Abe is professional and nice.

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

My 2nd RX350. My 2019 RX350 was very nice, but my seat was uncomfortable. I purchased a used 2018 RX350 F Sport - so happy with this car! All the great upgrades and very comfy leather seats. Heater and fanned seats, heated steering wheel, great power, amazing handling, awesome stereo, use my Spotify on cell through bluetooth. So happy with this dependable SUV!

Staff was courteous and efficient. Service would take three hours so I took a loaner and did some errands. Came back early and had a delicious sandwich at the lunch bar. Service was completed a little early with a complete explanation of what was done.

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

Love the look, color, reliability and performance. This is an eye catcher where ever you go. Comfortable and reliable, Lexus is the NAME!! Would definitely recommend.

Great experience overall , we purchased out of state . The car came as described ( via facetime )

Bought this 2017 Lexus RX 350 used. I always wanted one of these vehicles. I am not disappointed. Love how it drives and handles. Love the look. Plenty of room on the interior. My only complaint would be the front seat comfort. My Wife had a Acura MDX and it’s way more comfy. The seats in the MDX have more cushion and just all around more comfortable. One other thing is I wish it had the auto lock feature when you walk away with the key fob. Other than that it’s a sweet ride. Love the V6 and the transmission. Smooth shifting. Ride is soft. Cabin is very quiet. All in all I would rate it 9 out of 10 stars. I would buy it again!!

We would like to give a shout out to Hannah Kane on helping us purchase our Mercedes Benz. Hannah was a great sales person. Our purchase was a great experience.

Initially all the technology was overwhelming. After getting to know the car, I really like it. I do miss the old push a button radio. You do have to take your eyes off the road to find a specific radio station.

Jon David is an asset to your company he’s a gentleman and a scholar. He put a deal that I won’t forget, and I won’t forget him. My son was very happy and he treated him with courtesy.

Brought my RX450H in for oil change and tire rotation. Tech discovered an issue that needed to be fixed. The issue was covered under my extended warranty, but they had to order the parts. Parts came in next day, and the following day the car was repaired. Quick service, nice video showing original issue and replaced part. Very thorough and not pushy.

Julian was a great experience and very helpful liked working with him and his management

I had a very pleasant experience at McGrath Toyota because of my Service Rep Evan. Not only was he personable and friendly, Evan also had infinite kindness, patience and understanding. I will definitely be back, because even though Dealerships are usually more expensive, the stellar customer service that Evan displayed is absolutely priceless and makes it all worth it. All Dealerships and mechanics offer the same things-- part and repairs-- the one and only difference being customer service, the way a person is treated, and Evan of McGrath Toyota just won his team the first place trophy.

I have driven extensively the previous generation RX and had an opportunity to drive this one in Las Vegas recently. On the positive it’s a Lexus and it will last forever nothing not even anything in Europe like Mercedes-Benz will match a Toyota product for functionality, reliability, and durability on the negative side, the previous generation was more distinctive looking. Lexa seems to be having a 67 stingray to 68 stingray moment like Chevrolet did back in the late 60s with the Corvette in the sense that the older car was superior to the new one but in general, if you need a new midsize luxury crossover, the Lexus RX remains the industry standard .

Working with the McGrath Lexus dealership was a pleasant experience. Our salesman did a great job describing what model Lexus would be best for our driving habits and family size. The car was delivered within 2 weeks and the finance office person was incredible. We drove our new beautiful Lexus 350h home very pleased all around!

Our 3rd Lexus. 2000ES 300, RX350, RX350AWD These cars are bulletproof. Only maintenance is oil change, tires, brakes. That’s it! You can get it maintained for less at any Toyota dealer.

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

Excellent service. Honest salesman.no sales pinch. Good explanation. Very much patience.everything on time. Gave me time to think. Showed and test drive enough cars.

I received thorough and professional information about the car and was carefully guided through each step necessary to move forward with buying the vehicle. The explanation was clear, detailed, and helped me understand exactly what to expect throughout the process. Thanks

I purchased my 2014 RX350 with 14,000 miles on it 5 years ago and have put 73,000 miles on it, mostly all highway and long distance cross states travel. I have kept regular maintenance ie oil changes, tires and alignments and now due some spark plugs. I have never owned a better, more reliable vehicle. 10 out of 10 would do it again.

Very accommodating, easiest and quickest transaction I've had with any dealership by far. Price was exceptional.

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

Bought a 2017 Range Rover from this dealership and the salesperson Stan, Manager Eugene and Finance Manager Chris were very instrumental in making the sale possible. I really appreciate all their help in making this deal possible. I even interacted with the owner who was also very nice. Love this dealership!!!!

Since I bought this car I noticed when I apply break the both front wheels vibrate (Shake).It is more shaking when I drive down the slope on HWY. The mechanics suggested me to replace the front disc of both wheels.

Robert was amazing, understanding, helpful. And patient , he took the time out to help my sister find her dream suv . I definitely recommend

I had the absolute best experience buying my RX350 from Hendricks Lexus of Pleasanton. Absolutely no pressure, and my sales person was so knowledgeable. To be fair, he sells a great product which makes it easier but he still put in 100% effort and I sox months later I absolutely love my car. I have had it serviced and the experience has extended to that as well with caring, obviously happy staff that treat customers as family. They even videoed my service appointment to show me how everything was going! My RX350 is a space ship! It is so comfortable, so luxurious and feels so safe with so many features. It handles so well, has great pick up and the seats are incredibly comfortable. Features like camera rear view mirrors, heated steering wheel and the assisted driving are things I just didnt expect but am spoiled to enjoy!

Great team from service to parts to sales can’t say enough good words about everyone

This 2021 RX is a great vehicle, everything about the RX is high quality, quiet, quick, smooth, well built. Only complaint is cabin is built so tight that I farted in car at airport parking lot. Came back two weeks later from a trip overseas and it still stunk inside.