Used Lexus RX 450h for sale near Santa Ana, CA

I always have the very best experience in everything provided. Customer Service, follow ups and all of my concerns were all addressed the best way. Will Hamilton went out of his way to make sure everything was addressed in a timely manner. The supervisor Eric Badillo seriously has an amazing team and also makes sure that everything is addressed and provided. I am very impressed, as Customer Service is so neglected and nice to see that such a big dealership makes it it's priority. Thank you

I used to owna 2010 Lexus RX 350 and i recently a 2015 Lexus RX 450h with 134k miles on it and so far I LOVE IT !!!! what i like about the Lexus Hybrid is of course the fuel econ, leather seats, and its very comfortable. Im not a big tech guy and it was pretty easy to learn all of the tech features of the vehicle. My payment is a little more then the honda crv i owned but the fuel savings will make up for it and more ( it was no brainer to buy ). If you want a vehicle that will last a long time and wont get tired of it in a year, go ahead and take the plunge you wont regret it !!!

Had my car serviced and Evan did a really great job of keeping my informed of the process during the repairs.

Great luxury SUV especially for city and short trip. ONLY ONE (1) major complaint involves Lexus GPS system being the clumsiest of any vehicle I have driven or owned. The ONE complaint. Have owned 3 Lexus' SUV's and optimistically waited for Lexus to rectify AND introduce a gps system equal to all of the other technology pluses of Lexus....but ALAS. N O T! USE A FLIGHT guidance replica or similar to Mercedes or Jeep. sincerelyi ken gorski, El Paso, Texas 79912

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

I purchased a 2018 Lexus RX 450h about 2 months ago. I've put around 5,000 Mi on it with no problems. It's been averaging around 30 miles to the gallonfor my city and highway driving around St Louis area. Car is very comfortable and easy to drive, actually feeling like it just drives itself for the most part. It's a fully loaded model with everything on it that I was looking for in a nice comfortable used vehicle.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

The car satisfies all my needs, it is a dream come true. I just love it. I got it for my wife’s graduating from her Master’s degree.

I had a wonderful experinece shopping for a used car at Carmax in Torrance. The entire staf was helpful and kind. The salesman made the process very easy.

I love the ability to customize the settings of my Lexus. The 450h is so quiet you can"t even tell it is running when it is in park and the miles per gallon is a great savings.

This car checks off all of the boxes for me when it comes to luxury and comfort. This car is my second Lexus RX hybrid and it will be hard to get me to buy a different one.

Best experience I’ve had at a dealership by far. Fabian and Francisco were super helpful and went above and beyond to figure out something that worked for me. Highly recommend!

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

Another well made Lexus that is very comfortable to drive and is very reliable to own. Other that routine service the car has not needed a thing.

Very professional and a breeze to deal with...every employee was excellent...very Happy with the whole process

This Is our 5th LEXUS and The Best One Yet! Comfortable, Quiet, Easy Controls, Excellent Gas Mileage, Great Performance When Needed. We Love Lexus ❤️

Amazing experience! Couldn?t have asked for a better dealership. All the people that I encountered were nice and made sure I was that I left out of there completely satisfied.

After owning Toyotas since 1984, decided to upgrade to a Lexus…. Best decision I’ve ever made regarding SUV…. Sharp looking, beautiful interior, ride is very comfortable and hold its value…. It certainly won’t be my last!! Excellent reliability…. You won’t be disappointed!!

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

This is my second Lexus purchase from Crown Lexus. It was a pleasure walking in to this sparkling clean showroom for my appointment to look at pre owned cars and have my trade-in evaluated. I was greeted right away and we began the process. Abel listened to my needs/wants the entire time and we worked through decisions leading to all the paperwork and then with the accounting specialists to finish the process. Attention to detail all the way. I appreciated everyone involved.

Spacious, gas efficient, beautiful. I love the car. It is great. Comfortable, clean, love the color too, deep sea mica . I would recommend this vehicle to others

A lot of improvements with the ride. It rides a lot smoother as what a luxury SUV should be. Touchscreen is now available which is better than using the laptop type touchpad. Better standard safety features like lane departure warning, lane keeping assist, adaptive cruise control, blind spot warning, rear collision alert, rear emergency braking, etc. Good value for the money.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Overall great crossover suv, if you're willing to invest in one. Value for money is pricey tbh (cpo). But this thing is nice. Drove it today in 50 degree weather, lightly accelerating and coasting, etc like a hybrid, and was shocked as xxxx to see I was averaging 31.1 mpg in city road driving (totally forgot to take a pic). Fan blowing and radio on with 1 other passenger aboard. Mpg climbed from 23 to 31.1 since last tank full. Not my personal vehicle, but I am familiar with it to an extent, and have driven it several times. Good car for when you start getting grays. Very comfy and silent, easy on back, butt, etc. I can only imagine how much more refined the newer wide mouth grille versions are. No more driver fatigue after long trips, and still average mpg's in the 20's if driven hard. Gas versions get like half the city mileage under same conditions with stop and go traffic. Feels like 300hp and around similar torque, but power delivery is smooth and this luxo boat can really move if you floor it, especially in sport mode. Sport Mode is kinda hidden in the menu folder in the second tier of options using the steering wheel buttons. Reliability has been solid af. Dealership replaced rear shocks right before cpo warranty ran out. I wouldn't hesitate to buy one with 150k miles on it IF it has been dealership maintained. Decent stereo, comft seats, soft ride, quiet, insulated, good on gas for size/weight, awd, nav, power hatch, etc. Feels like a Lexus. Mpg sucks in sub zero weather. Would absolutely recommend. I have no idea what issues these have besides the rear shocks being weak from the factory.

I got my daughter her dream car for college. She wanted a Wrangler and deserved it. Johan made the process easy and quick.

Sale man Mohammed and the Financial Manager Dannie are very friendly and helpful. Thay were willing to help me out any problems I have, even cancel the contract without any fee and minutes. Very plased experiences.

F sport and 2019 redesign, welcome addition to the RX Family. Safety 5 Features added ripped not stripped 5 OEM Tire Quality ( -2 ) Get ready at about 20-28K mileage and shell out $1,500. Interior, trim fit, in shop 3 times. (2) Wind noise ((1). Lexus did allegedly change manufacturing process on exterior doors panels 2020. Dealers, if you live in the lower southeastern geographical area Al, Fl, Ga. Dealers are sparse to basically non existent.

I loved my Lease so I decided to keep my Wrangler. Johan had all the answers to my questions and made the process quick.

No regrets, BEST decision ever made. I am so Satisfied and Happy with MY purchase, I decided to let my wife pick one out & therefore bought an Silver RX 450H for her same color as mine Juz with darker interior. 😉