Used Lexus TX 350 for sale near Keller, TX

Hi the dealership is wonderful as the staff are extremely knowledgeable and they have great service, but the only thing that hurts them is the price. The cars are thousands of dollars higher than other place I looked so did not buy from the dealer.

From entry to exit, my salesman, Tracy Brown ensured my experience was very good. His professionalism, patience and outgoing personality made my car purchasing experience easy and quite enjoyable. I inquired about tire and dent packages, and because of his knowledge and ability to clearly communicate the various services packages offered and their usefulness, I purchased most of them. Thanks Tracy and the Park Place Lexus Family for a wonderful car purchasing experience.

I bought my Countryman from the dealership and had a great experience. It takes a while in the service center, but they are usually very busy so it is to be expected.

Rides great high priced vehicle not worth 70,000 maybe 45,000 other than price runs great looks great after a year.would recommend Toyota quit price gauging your gonna lose customers for this.

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

My sales associate, Brian Safianow , could not have been nicer. He was a great listener and quickly assessed my needs. Dealership manager, Gary Venner, was involved in the process. The entire process was painless, fun and Brian provided concierge level customer service. Additionally, the technology department came to my home to provide a thorough tutorial on the different features of the vehicle. I am very pleased with the car,its many features and that subliminal new car smell. Park Place Lexus Grapevine treats their customers like royalty! This is my third experience with them, and I highly recommend them for the personalized, professional and exceptional service that they provide.

So I pretty much been dealing with one Gentleman name Craig and have been an easy person to speak with and very knowledgeable about things I ask of him.

I had made a previous trip to Shottenkirk Toyota on September 12th and met with salesman, Brendon Powell. I had wanted to trade in a Nissan Titan and after discovering that truck had issues, Brendon had to tell me that they could not make a trade, it was tough on him but at least he was truthful. I made my next trip to Shottenkirk on September the 19th with another vehicle to trade in on a Toyota Tundra and I made appointment with Brendon Powell again. This was a good choice since he knew all the information from before. Brendon worked extremely hard to have the vehicle I had pick out work but with my previous new Titan hanging over me he was having issues making financials meeting my demand. Brendon continued to work on my case and brought in Danielle from finance to assist me, while Danielle was explaining me details she received a call, and said she had good news, a truck had arrived that was not listed and that truck would fit my budget!! I would like to commend both Brendon and Danielle because they listened and worked with me to find a truck that would fit my budget and my needs. I have been let down by Nissan with a lemon truck but Shottenkirk redeamed my faith in dealerships and I left with a new Tundra that without those two working together I would have never achieved.

They worked to get me in as soon as possible. It was an unscheduled stop. I was out in 1 1/2 hours. The person that helped me understood my needs and kept me informed about my repair throughout the repair. I was very pleased with my experience.

Now about my deal, Roy really took care of this from start to finish, his ability to handle this in a timely manner is what won this one, I was actually dealing with two different dealerships and Roy's response time single handedly got it. I know some people don't want to be overwhelmed but I am one that needs to get as much done in a timely manner as possible, my time is valuable and waiting on a salesman to get me information in the 21st century is just not up to par. Roy was very responsive, he knew the care even though you only had it for a few days, he got me pictures from his phone to mine, he got the car file emailed to me which included carfax, I could go on and on. At the time I was on overload but it's nice having all that available to help make the decision. Heck the other vehicle I was looking at I couldn't even get the miles off of it because it was being used as a loaner!! SINGLE POC is the way to go, me trying to talk to manager, or finance, or title people is crap. Great job Sewell and Roy!

We purchased our Lexus NX from Sewell Lexus and had a wonderful experience working with Spencer. He is very kind, knowledgable, personable, but the most important trait is that he actually listened to what we wanted and worked hard to find us just that. He really came through for us all while making us feel comfortable, valued, and made this process such a breeze. We have never had such a quick, efficient, and PLEASANT car buying experience. Yes, I just referred to the car buying process as PLEASANT! If you are looking to purchase a Lexus, I highly recommend working with Spencer. He goes above and beyond!

If you’re looking for a new vehicle, ask for Jesse Esparza to help you out. He helped my husband I out when we were trying to decide on buying a vehicle. We were full of questions and he answered them all and he gave us a lot of information to help us. Jesse is definitely the one to ask for and we will always as for him. Again thanks Jesse

Exceptional service. Recently, I purchased 2 vehicles from ECarOne in Plano TX.  My experience with ECarOn from my Sale advisor Dau Nguyen to Ash Osman in Finance was smooth and painless.   I communicated with Dau a few times regarding the Price of these cars and Trade in values, approx a week before we drove from Houston area to Plano.   Dau was very courteous, professional, straightforward and gave me a fair deal on the trade in.  I felt comfortable enough to drive 3.5 hrs to see him.  Once we arrived at the dealer, cars were in front ready for us to test drive.  With Dau's help, we were in and out with the new cars in a very short time.   We got two beautiful and in almost brand new condition cars, a 2021 Maserati GranLusso Levante for myself and a 2024 BMW X1 for my daughter.  Ash was easy to deal with, he did not hassle me into something I dont want and gave me a good deal on the extended warranty which I asked for.   I found my car dealer in TX now, and I will be back in the future.  I strongly recommend Dau Nguyen and ECarOne if you are looking for used luxury cars in great condition at good prices.

Sewell Dallas I typically do not write online reviews however I feel strongly about telling you how Amazing my salesperson was as I purchased another RX350. Cynthia Lozano was simply the BEST in every way: knowledge, communication, no pressure. Cynthia made the entire experience super easy & even fun! I can easily recommend working with her at your next visit to Sewell Dallas!

My salesman David Hilton took care of most of it over the phone very polite friendly and professional!!

We’ve seen the commercials about the Sewell experience and ours wasn’t much different, as advertised! I worked with Avery and he was communicative, transparent, and efficient. I went in and out in less than an hour. Don’t think it’ll be our last time here.