Used Lexus TX 350 for sale near Mission Bend, TX

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

Rides great high priced vehicle not worth 70,000 maybe 45,000 other than price runs great looks great after a year.would recommend Toyota quit price gauging your gonna lose customers for this.

Looking for a new car?! Don't walk RUN to Westside Kia!!! Let Rick Hall, Rye Jolla and Jalen Hopkins take care of your car needs. They put the capital P on Phenomenal and will provide you with Top Tier service!!! My husband and I love our new Kia Sorento. Treat yourself don't cheat yourself.

The sales person was very well knowledgeable and allowed he customer to make decisions at the customer own pace. Roley was very good at his ability to provide good directions in the purchase of a Lexus Vehicle but did offer different suggestions in order for us to decide on the best product with a fair price.

Very professional and frequent updates while waiting. The facility offers coffee snacks in a variety to please everyone?s taste. Restrooms as well as the facility itself very clean.

Saw my truck online and drove in to see it. Kevin Lee was occupied but did not hesitate when I waved him down for help. He immediately went to work and put us at the top of his list with great service and a smooth buying experience! The dealership environment is nice, friendly and professional. My buying experience was excellent! Highly recommend!!

Jim (Sales) and Christian (Finance) were fantastic to work with at West Side Lexus. I worked with Jim during the week to secure a Saturday appointment. Arrived at 1109a and was driving off the lot in my “new to me” car at 12:35p. Everyone there was friendly and the customer waiting area is great, lots of space and a pretty decent hot chocolate in their fancy coffee machine :D 10/10 recommend

Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle