Used Lexus UX 250h for sale near Chevy Chase Section Three, MD

Hi BMW Team, I wanted to share some feedback regarding my recent experience with Ali at BMW of Rockville. Once again, Ali proved to be an outstanding representative, completely on top of things. My visit was initially for a nail in the tire, which was promptly taken care of with a replacement. Ali then recommended a full inspection, during which a water pump leak was detected. He immediately informed me of the situation, quickly arranged a loaner vehicle, and reassured me, as I was understandably concerned about the discovery. He took ownership of the issue and allayed my worries. His customer service was, again, comforting, professional, and reassuring. Thanks, Ali, for a job well done. Best regards, Mr. Brock

Mija Aguilera is amazing sale associate. He tried so hard to find us the car that we want. He did not afraid to ask manager to give us a good deal. Also Massi kazemi is a great sales manager. He did everything he could to make us happy. I used to buy Lexus from other places but not anymore. I will definitely come back to DARCARS to buy car here because I know I will get a excellent service and the best price. I don’t think I can get a good deal like DARCARS. I highly recommend friends and family to look for Mija and Massi. Thank you very much guys and we greatly appreciate it.

We bought one 2023 model UX250h F sport, the F sport when you choose sport on the selector is like driving other car, the sound change and the suspension and steering too. We love the ultramagnetic Blue and pink interior. the infotainment is cool

Not sure about why everyone else had a bad experience, ours was great. I was very hesitant after seeing the reviews but when they came in $4k under the lowest offer in my area, I was willing to risk dealing with anything. I was looking for a specific model/color/package Bronco that only three dealers had within a 100 mile radius. After working with the first three, two in NJ and one in PA, I was about to give up. They were rude, condescending and just wouldn’t help with anything. Miller Ford told me to find a different car for my offered price. The funny part? Koons listed price was what my offer was and they still worked with giving me more for my trade and took some off the price for items I needed that were missing. Let me be clear the vehicles were identical and the one at Koons came with a few other things the other vehicles didn’t. I didn’t see Koons because they are 146 miles from me so that was my last search. I worked with Karen and she was phenomenal! She was in constant contact with me as well as multiple other people making sure I was happy and comfortable with the numbers and my deal. We made the drive out yesterday, traded my car in and we’re back by night with my shiny new bronco! I couldn’t be happier!!! She made this the easiest experience ever to buy a new car

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

Greeting, Hi I am Bill Miller (Bowie) and recently I wrote a review that was viewed by management at DARCARS Pre-owned Lexus of Silver Spring. They called me in to resolved the issue, provided transportation too-and-from work. Jon and his new team has displayed exceptional client worthiness and customer service by addressing my concerns ensuring that I get top-notch care and support. The new team is awesome and I look forward to working with them in the future. Sincerely,

I had a wonderful and pleasant experience while purchasing my new Lexus. Ms Queanna Walker was great from start to finish, explaining to me all I needed to know about the vehicle I wanted to purchase. He manager also came over to reassure us about the choice we had made I forget his name am sorry! I love and am enjoying me vehicle to bits. Keep up the good work Ms Walker. My only wish would be to have the emergency assistance kit as part of the accessories. Once again thank you for the wonderful experience and keep up the good work.

Quick & fun to drive ! Good on gas ! With AWD I had no issues driving in winter. not having a spare is concerning . It comes with run flat tires . When I had a flat I had to wait to be towed Although I was able to drive to a safer location.

I had a great experience. The sales manager was very knowledgeable.He was very helpful settings my vehicle

I wanted a smaller car and a hybrid after years of wonderful ES350s. I have no longer need to haul large amounts of stuff, dogs or children, so this is a perfect fit- fast, highly manueravable and fun to drive, and double the gas mileage. What's not to love!

Great sales people. Enjoyed working with them. They even brought the car for me to test drive at home at the convenient time which worked very well.

We have just leased our third Lexus from Lexus of Rockville and our salesperson, YK Oyefusi. YK has always giving us outstanding service and attention. His upbeat personality and energy makes him a joy to work with. He has made the pain of car buying easy and less stressful by taking note of our likes, dislikes and budget. The whole team that we worked with make you feel valued and we really appreciate that. We could have gone anywhere, but when we thought about it, it only made sense to go back to YK and the folks at Lexus of Rockville.

I normally dread the car shopping experience. I have the normal doubts everybody has. If you're purchasing a Lexus, look no further than YK Oyefusi. Made the purchase of my 2021 Lexus is350 F Sport a smooth and great experience. Thank you YK!!!!!!

Had a great experience here at Eastern Motors in Hyattsville because of Angel Hernandez. He was very informative, polite and patient with me. I would recommend my family and friends to here and purchase their next vehicle.

LEXUS 2021 UX 250h - It is very fuel efficient. I am very happy with the vehicles. The vehicle is good, well designed, pretty comfortable and is very responsive.

Work with used car sales rep Jimmy Moore The process was handled very professionally and efficiently from beginning to end. Although this dealership was two hours from my home, it was well worth the trip.

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

Just took delivery of a new IS350. The entire purchase experience was outstanding ! We were treated like family by Qui Nguyen and Mike Wirth,who have been with Pohanka forever. As professional an experience as I have ever had...THE BEST !!

I've had mine for 2 years now. Bought it new at Lexus of Louisville. The service there is excellent. I have the sport model and I couldn't be more satisfied. The ride is smooth. The gas mileage is great. The small size is all I need. The back seats lay down if I need extra room. It has good power for me and I would buy it again.

I recently purchased a 2022 Lexus LS500h AWD trading in my 2022 LexusLS500 Luxury. The vehicle I bought was a L-certified fully loaded with 3,500 miles and the one I traded was having just 8,690 miles. I was upgrading mine since the LS500 was deeply depreciating almost 50% in less than a year for no reason. I experienced a flawless dealing and transaction from beginning to end. I did my business with them after my intense nationwide search. I was offered retail price range for my trade-in and the best price available nationwide. I can’t be more happier. My sales person Mr. Mail and Dorg were incredible, honest, sincere and proactive through out and finance person Mr Azad was the best finance manager I ever met so far for my various purchases in my life. They truck me the car I purchased and picked mine from Tennessee within 48 hours once transaction executed. From my experience, I highly recommend them to anyone without any hesitation.

The UX250h is a great car for anyone looking to get a hybrid and still have something a little sporty. I have the 2019 ux250h f sport for about a year now and average mpg ranges from 32 to 37 depending if I drive more in the city or highway. sport mode has enough pick up to merge into traffic or for spirited driving. The seats are sporty and look amazing. The handling on this car is amazing as well as it is very smooth and quiet. I do love all the spec and safety features it comes with, especially the remote services from the phone app. Many competitors will charge an extra 3 to 8 grand for all the additional safety features within this car. The only down side that the car has would be that the trunk is a little small. But other than that the car has amazing handling, great mpg, great apple carplay and enough pick up for a little fun. if the trunk was a bit bigger, it would probably bethe best hybrid suvs out there.

Today I had my 2014 Lexus ES 350 Mark Jacobson package serviced for the 80,000 mile checkup. Today my mechanic Camaou surprised me with a video of the work he was performing on my car. What an astonishing idea and extra tool to take care of the customer. From Scott Crabtree, to Gary Whipkey General Manager of the complex, Dawn Gary's Assistant, Sierra receptionist, to the Service Manager Kyle Claudle I offer my sincerest thanks for your superb demonstration of excellence throughout your operation. As always I have unparalleled comfort, satisfaction and extreme joy dealing with my Service Rep Hetty Stoner. She is an extremely very proactive professional and thoroughly behind the customer. Kudos to Gary and Scott for your outstanding staff. Keep up the fabulous tradition. Robert "STEIN" Rothstein Retired CIA

I just bought a new car from Watertown Lexus. I met William at the door, he was very helpful and made the entire process easy from start to finish. His customer service was excellent and he was honest, knowledgeable and professional. I highly recommend him!

I received a loner vehicle while my 2014 ES 350 Mark Jacobson Lexus stayed overnite at Chantilly. I woke up today January 24 full of brightness started my loaner Lexus and off we went. I did one errand and was prepared to return the loaner. Engine refused to turn over. Called my Lexus service rep Hetty Stoner and turned me over to Lexus Roadside Assistance. Came with in 45 minutes and off we went to Chantilly. Constructive tips- please give a loaner with at least half tank of gas and inform customer as to start up procedure in every loaner vehicle. Weather permitting make sure all loaners have been cleaned and washed for eye candy effect. First cabin not log cabin. I love Pohanka Lexus. Hetty Stoner service rep Camaru mechanic 5-stars all the way. Go Skins Go Commanders all the way. Rob "STEIN" Rothstein CIA Retired

I enjoy the Lexus brand. The vehicle runs well and as a hybrid is extremely economical. It feels luxurious with the trademark Lexus interior styling.

Very professional and welcoming sales staff, especially Maren, which is who I worked with. Not at all pushy, and was respectful of my wishes in a car and didn't try to sell me something I wasn't interested in. Finance department was very helpful and personable. The entire experience from start to finish was warm and welcoming. I felt appreciated and respected.

Searched a lot of Hybrids and found this car to fill all my expectations in terms of comfort,ease of handling and safety features. I like the looks,too!

Easiest purchasing experience I ever had. Found vehicle online, spoke with Cody and Jimmy. Electronically signed all the documents, vehicle shipped in perfect condition, and now in singing "Beep, beep, who got the keys to the Jeep?"

Great style ,gas mileage ,awesome safety features.Car insurance went down $40 per month due to high safety ratings.Dealer ship did an excellent job in showcasing the car and explaining all the new features.

Kayla is awesome. She and her manager made my experience simple and easy. I highly recommend Battlefield Ford. I am now looking to possibly purchase another new vehicle from them.

I just took this home last night and I’m in love. The ride is so smooth and being a hybrid it’s so quiet and I just love the beauty of it!

Jackie was a pleasure to work with. She made sure I was informed about my car throughout the entire process.

I’ve never been so proud to own such a beauty, buy one now, it’s a lovely car to drive, wife and kids love it, coolest driver ever