Used Lexus UX 250h for sale near La Palma, CA

My sales person was Naz . I purchased a Lexus from this dealer on 4/2/2020 . Nas was amazing she explained every details and made us feel very comfortable, welcoming she’s very kind I would recommend her to my friends and family .

We bought one 2023 model UX250h F sport, the F sport when you choose sport on the selector is like driving other car, the sound change and the suspension and steering too. We love the ultramagnetic Blue and pink interior. the infotainment is cool

Fast service, and the service rep Jorge was very through. He communicated with me the whole time and informed me of additional services needed with pictures. He called me the next day to follow up and n the services rendered.

The UX250h is a great car for anyone looking to get a hybrid and still have something a little sporty. I have the 2019 ux250h f sport for about a year now and average mpg ranges from 32 to 37 depending if I drive more in the city or highway. sport mode has enough pick up to merge into traffic or for spirited driving. The seats are sporty and look amazing. The handling on this car is amazing as well as it is very smooth and quiet. I do love all the spec and safety features it comes with, especially the remote services from the phone app. Many competitors will charge an extra 3 to 8 grand for all the additional safety features within this car. The only down side that the car has would be that the trunk is a little small. But other than that the car has amazing handling, great mpg, great apple carplay and enough pick up for a little fun. if the trunk was a bit bigger, it would probably bethe best hybrid suvs out there.

Thank you for taking care of my car. Thanks for providing me excellent customer service.

I wanted a smaller car and a hybrid after years of wonderful ES350s. I have no longer need to haul large amounts of stuff, dogs or children, so this is a perfect fit- fast, highly manueravable and fun to drive, and double the gas mileage. What's not to love!

Was assisted by Esteban and the Manager Albert in the purchase of a used vehicle. They were upfront and helpful. After purchase, took the vehicle for an inspection. The vehicle checked out as they had stated.

We met a very helpful internet sales rep named Maria, whose communication skills set her apart from the other Lexus dealerships. She was lovely and knowledgeable in person. We were paying cash and agreed on a price quickly-our only concern was how many hours it took to finalize the deal with so many attempts to sell us on maintanence packages.

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

I needed to get a car for my wife right away and it was the most stress-free experience at an auto dealership. Paul Kim from Lexus of Cerritos made it so super easy and fast while providing exceptional service. He took the time to answer all of our questions and explain the functions of our car before we left the dealership. My wife and I will definitely be referring friends and co-workers to him. Thank you so much Paul!

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Great attention, efficiency and answers to my questions. Very friendly and professional to deal with.

Thank you and I tell everyone I know to buy a car from you guys..

Searched a lot of Hybrids and found this car to fill all my expectations in terms of comfort,ease of handling and safety features. I like the looks,too!

Great experience buying our new car here at Santa Monica Toyota! Lou is amazing and highly recommend working with him if you ever find yourself looking for a Toyota.

Quick & fun to drive ! Good on gas ! With AWD I had no issues driving in winter. not having a spare is concerning . It comes with run flat tires . When I had a flat I had to wait to be towed Although I was able to drive to a safer location.

Adam did a nice job locating the vehicle I wanted to see. He went the extra mile tracking down the service manager, beginning the purchasing process, and ultimately ensuring the vehicle was ready for pick-up a week later. I found Adam to genuinely care that I had a good purchasing experience.

Our service experience with Lisette is always exceptional great. She is so knowledgeable and pleasant always to work with. She always makes sure to keep us informed.