Used Lexus cars for sale near New Hartford, CT

I have worked with Sifaat multiple times and has consistently shown customer care that sets the standard at Audi of East Hartford. He understands the “voice of the customer” and it has been a pleasure to work with him. He kept me informed and patiently answered all of my queries. I would recommend others to work with him.

The interior is spacious with all the amenities found in other mid-size luxury SUVs. When the windows are all up, it is very quiet. The engine and transmission are very smooth, quiet and powerful. The exterior design is elegant. The braking system is responsive and does not require too much force to adjust the braking distance. Overall, this is an excellent mid-size SUV.

Lou was my salesperson and he was super communicative, explaining and re-explaining when he seemed to feel it was needed. No surprises along the way, I was able to test drive the van as much or as long as I wanted, have a mechanic come by to inspect it and they washed it and added a full tank of gas on pickup day. They had done some quality servicing to the vehicle as well before pickup day. Lou mentioned early on that he wasn't paid on a commission basis, which was a good detail for me to know. In the end, all the numbers were the same from the beginning to end, no "uh oh" moments and it was a super fast experience on pickup day - probably the fastest ever for me to get the keys and drive a new (to me) vehicle home. I will look to use them again if possible in the next year or so. Highly recommend.

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

Always nice people to deal with, I've never had any problems with them. I've been buying toyota from them since 1973, and I wouldn't go anywhere else. Service and sales have always been excellent 👌.

Have only had this 2015 Lex for about 5 weeks. OK so far. In my earlier 2 yrs' experience w a 2008 RX 350 and before that, 10 yrs with 2 ES 350s, these are comfortable & generally reliable but the cost of maintenance & repairs is at least twice that of a Toyota or Honda. Things like the rear door struts/rear door mechanism or hood struts breaking down, is one thing, but the main engine seal leaking hits you w a big bill.

Excellent dealership… I enjoyed my expierence. Very kind, knowledgeable and informative… would purchase here again.

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Had repair to a Nissan Murano I bought about 2 years ago. Convertible top was fixed . Very happy with my service. Would recommend Juliani Motors

This is my 3rd Lexus, and second RX. Most reliable was my GX470. My RX350, 2016, F Sport is a very nice vehicle. I am disappointed in several common issues: Door lock fail (replaced twice on driver door), water pump fails (common problem), my panoramic sun roof black cover has also failed. I see other owners with the same issues. What is happening to Lexus quality? Maybe still better than most, but I assumed a car manufacturer would improve with time in quality? The issues noted above are common if you search.

I've bought 4 vehicles from this dealership as a return customer die the the (CPR) - Courtesy - Respect - Professionalism I live in Delaware and make the journey for these three requirements for me to purchase. Ask for Lou 😉

Car fits me perfectly. Nice handling. Beautiful paint color and interior. I look forward to a road trip to see how she rides. Lexus make a great car.?

Was contacted by Zach from Waterbury dealership. Right off the bat I felt like he understood my needs and wanted to work a fair deal for the sale of my truck. We got it done and myself into new Colorado. Staff was very helpful and patient. I would recommend this dealership team to anyone. Thanks!!

Purchase the car a month ago and already has 850miles. Car feel great in regard,power and maneuverability. Only one major this Miles/gallon. My longest trip was between San Diego and Phoenix and back. On the way there I got max 36.5 m/g. On the way back 35.00. I hardly made it to San Diego. Tank is only 12 gal. so 36/84 m/g ....not true not even 50 miles per gal. Dealer did not explain how to drive, what to do to get maximum miles per gallon. Will take another trip probably 800 miles back and forth, will let you know in my next review

Todd was our salesman. Our car buying experience was handled very professionally and with great care. Todd did not rush us through the process. He was very prompt while we tested the vehicles. His manager closed the deal and showed the same level of care. We will definitely return with our family on future car purchases.

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

i think car max got it right when they make you an offer they are serious.it is good for 7 days and the process is rather seamless

Just had my vehicle serviced. Love my car and my service technician, Lorenzo was awesome. He is very responsive, professional and knowledgeable. The staff is friendly, helpful and pleasant.

Very pleased with the service Elijah was helpful and they work with you to get you driving

I have enjoyed owning this car. It is reliable, aestically pleasing to the eye, gets great gas mileage, and has the right amount of space for my needs.

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.

Quick & fun to drive ! Good on gas ! With AWD I had no issues driving in winter. not having a spare is concerning . It comes with run flat tires . When I had a flat I had to wait to be towed Although I was able to drive to a safer location.

I've driven many different cars and i love this hybrid it's comfortable and beautiful, the mpg is good (could be a bit better i thought for a hybrid) drives nice, quiet.. but for an expensive brand this company uses absolutely the worst GPS system!!! it's so frustrating for someone like me who has no sense of direction and rely on my GPS full time. it does not tell you the correct time with traffic (which it should because i pay for satellite) and it doesn't re-route you if there's heavy traffic like all my other cars did, can't choose min toll, never re-route to a side roads plus when i know my roads and i'm on a straight line home it tries to put me back on the highway to go 3 miles further to get home it's ridiculous!! this company needs to use a different GPS system, the MDX even cheap FORD has a better system!!

Awesome people to buy from and just could not be more helpful. Will return with family and friends..AAA+ dealership in my book.Thanks again John Clemons

Outstanding quality and extremely comfortable and quite Grand Touring car. So far no reliability issues, and just normal scheduled maintenance, fluid changes at the recommended intervals, and brake pads and tires so far at 62k mlles.

My experience was great! I could not have chosen a better salesman. Alejandro was very accommodating and respectful. He definitely went above and beyond. Thanks for a great experience

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

I’ve driven a lot of cars, but this one? Hands down, the quietest I’ve ever been in. It’s almost surprising how little noise makes its way into the cabin, even when you’re cruising down the highway. It’s like driving in your own little bubble—super peaceful, and perfect if you’re not into the constant road noise. On top of that, the ride is crazy smooth. It just glides over bumps, so you barely feel anything. Super comfy, too—whether you’re on a long road trip or just running errands around town, it’s one of those cars you actually enjoy being in for a while. The seats are really supportive, and there’s plenty of space for everyone inside. Looks-wise, it’s got that sleek, modern vibe going for it. The exterior turns heads, and the interior feels super premium without being over the top. Everything’s where you expect it to be, which makes it easy to settle in and enjoy the ride. If you’re into smooth, quiet drives and want something that looks as good as it feels, this car’s got it all. Would totally recommend it for anyone who likes a chill, comfortable drive.

Jerry is amazing! I really enjoyed finding my car online, and when I left a message about the one I was interested in, Jerry responded that same night. He even followed up with a text the next morning to let me know he’d check to make sure the car wasn’t already sold. Jerry—and everyone else at the dealership—treated us with genuine kindness and respect. I absolutely love my Rogue, and the color is beautiful! If you’re looking for a used car, I highly recommend coming here and asking for Jerry!

The Exterior look is one of the best looking SUVs. Lots of options that are standard, the ride is somewhat soft but yet stiff like the Mazda CX-5. Has a sporty feel inside and when driving even without the sport pkg. sound system in premium pkg is very nice. Brake hold button is sweet, leather seats feel soft and comfy. Back seat is comfy and has air vents.

I bought my 2012 audi Q7 and I couldn't be happier with the vehicle and the service. Edwin is a great person to deal with. Very knowledgeable and friendly. I would recommend this dealership not only for there inventory but there top notch service. Great work Edwin and balasias of bristol!

I love it every time I get in. Smooth ride Love how it feels and looks. It was a present to myself. I’m so happy with it.

Rob and his team are very good, always satisfied with work and service. Rob always try to help when a l repair is needed to hold down cost.

I have been very pleased with the car it’s performance and the reliability of it. Metro Lexus has done nothing but A plus service for me. A great place to shop.

Bought a 2021 MB AMG C43. Dave and Tess were most helpful and flexible in closing a mutually beneficial deal. Highly recommend.

Love it so far. Will buy another. Style is good Comfort is good. Will definitely buy another R C 300 in the future. Great car.