Used Lexus sedans for sale near Bartlett, IL

Phone calls and conversations Satisfactory Reception and attention unto expectations Needs meet and satisfied at the moment.

Karen was very nice here though we couldn't do business together. Only the car could have been shipped all would have been well.

I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

I have the Luxury package. This car is awesome! Great ride, quiet, good acceleration and outstanding MPG on regular gas! I consistently get 31 to 34 MPG on the highway. The interior is roomy and the trunk is cavernous. My only mild complaints would be the mouse key pad for the instrumentation and no heated seats in the rear.

best i have had buying a car and i do not like buying cars at dealer

I love it every time I get in. Smooth ride Love how it feels and looks. It was a present to myself. I’m so happy with it.

It was my first service and I was so impressed with professionalism of my service consultant Marc. He was able to address all my concerns immediately and in the best way possible. Thank you

Bought the car used from my current dealer and I can't say enough good things about it, mine is an IS300 f sport AWD with the 3.5 v6. Driving, the car is very comfortable, the v6 has more then enough power with the added benefit of being fuel efficient. There are 2 main flaws with the vehicle which are very minor in my opinion, 1 is front tire wear, it can be easily fixed but upgrading the lower control arm bushings, and Secondly the infotainment screen, no Apple caraway or android auto for the year, but can be easily upgraded! All in all this is the perfect mix of reliability and performance you'd expect from toyota, would recommend this car to anyone

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

I have been very pleased with the car it’s performance and the reliability of it. Metro Lexus has done nothing but A plus service for me. A great place to shop.

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true

Rare. Gem. Gold. You just gotta take care of it and it will take goooood care of you. Make sure you’re on top of maintenance schedule and you won’t be disappointed.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

The most reliable car I’ve owned, it has style, comfort and to many extras to list. We went from a Volvo S60 to this car and we are not disappointed!

Amazing as always! Paul and his team always take care of me and the process is efficient.

The ES350 Ultra Luxury model is worth the extra cost. Love the beige color, and the caramel color leather interior. The luxury styling and materials are wonderful --leather seats, steering wheel, and shifter; wood trim, extra large touch screen, super sound system. Safety features abound. Love the heads-up display. The seats are super comfortable, appreciate that they are cooled as well as heated--comfort in all seasons. The designers of this car considered every detail. This beauty runs on regular gas, no need to pay extra for premium fuel.

Would go there again victor made the process very easy got me and my family in out

After owning this vehicle for 3 years I have not had any major issues aside for oil changes and preventative maintenance. Everything about owning this car has been a great experience!!

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

I purchased a 96 Caprice from this dealer.....buying experience was top notch. They answered all of my many questions about the car, negotiated price with me and had the car delivered in record time. The vehicle arrived in an enclosed trailer, was clean and ran perfectly. There were no issues with the car that I found. Normal wear and tear for a 21 year old car but very clean and taken care of. All systems worked as advertised. Top notch vehicle and dealership

Review from a current 09 is250 owner who wishes he was told these things before buying. It’s small but spacious enough to fit the very basic things. Seats don’t fold down in the rear I never knew that before I bought it so keep that in mind. With that being said the trunk is very large for what you need to put in there on a daily basis. Models before 2010 don’t have Bluetooth music. Engine is a bit more powerful then you think when you first see 2.5L V6 but the torque is really the winner with handling in performance for that category of the car. Car takes 91 octane as a minimum at the gas pump don’t buy a Lexus and cheap out on gas or good oil. Car is great for a basic modification platform if your a young guy looking to get into modding aftermarket is pretty great. If your looking at any of these 2006-2012 IS models CHECK FOR STICKY DASH!!!!!! For me it wasn’t a deal breaker but it does get annoying sometimes if you live in hotter climates. Speaker system is great if you get the mark levinson package in yours. Steering is great as most people say. Gas mileage I get is 26 MPG combined city and highway with shell 91 gas in my tank. Car is great at what it’s meant to do but make sure if your wanting enough power to keep up with most v6 engines (go with the is350) or enough cargo room to go to ikea or Home Depot (go with the gs350). Also if your looking for the is250 for a basic commuter car make sure as soon as you purchase it do this list :Oil change and filter buy high quality oil ( if you live in a warm climate put only 10W-30 oil because the stock 5W recommendation will fail you and the car will burn it all off and run horribly) because yes the 250 burns oil, get the K&N high flow air filter it helps just give the car a little more air to feel a bit faster which helps in this slow thing, general inspection at your local mechanic for rust or general part ware, new headlights because most are fogged from 06-2012 or get headlight clear by McGuires.

Other than the power locks going out too fast, which is not cheap to repair, especially as often as they go out, this car is a dream to drive, as well as own. Repairs are few, as I got it in 2016 with just under 90k. Here it is in Sept of 2024, and I have another thousand and it will be 300k, with again, very little maintenance to speak of. I will be buying Lexus from here on out.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

This is a beautiful car. I love the comfort size and all the options🤗 I like the rear wheel drive, love that it has a CD player.

We had a great experience working with Michael R! He was friendly, easygoing, and took the time to understand what we were looking for. There was no pressure or pushy sales tactics—just honest help and patience throughout the process. He was also kind and respectful with our kids, which we really appreciated. Overall, Michael made the car-buying experience comfortable and enjoyable. Highly recommend working with him!

2017 model - Key fob doesn't work! No remote start. Other than that, I cannot possibly be more happy with my purchase. Found an absolute steal after 70 hours of searching. If you're used to anything before 2010, this will make you feel like you purchased a spaceship. Fast enough to make you happy (unless you're only used to 400+ hp cars), reliable, handsome.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Very Luxurious Car inside and out, super reliable, never had any issues, drove the S500 and BMW 7 series before buying and liked this much better. Bought it used but it felt brand new. It is the best value luxury car available. Really amazing on long road trips or when you are in the car all day, it is like driving around in a recliner or a living room couch.

Very professional and very helpful. Dylan was great as was Dan . Loved the warm cookies

Very nice people who provide very nice service. I liked their coffee, and the wait time is low. They washed the car and changed the oil and filters, and now the car runs smoothly.

I bought my 2018 Lexus ES350 "previously owned" in 2021. It had 18K miles on it and was Lexus Certified. It now has 30K miles on it and has been a good car for me. I love this car and would buy it all over again. It is a smooth running car and has been reliable. It is a comfortable car with great looks. The only downside is the "unusual" user interface center console control. This model year did not have a touch screen. I have adapted to the big square button used to manipulate the display screen and it's not so bad. Other than that, no complaints so far. I hope Lexus continues to offer the ES350 in the future. It is a classy, reliable car that I intend on keeping for quite some time.

Justin always goes above and beyond. He pays attention to detail and I recommend him for future services!

This car meets all my needs and wants. Plenty of style, class, and options are tremendous. It is great on the open road with plenty of power.