Used Lexus SUVs for sale near Medfield, MA

What a great experience. John was amazing and helped us purchase the car we were looking for. He made my trade in an easy process, he helped with getting the loan within my budget, and he spoke to us on a personal level. He provided the best experience when purchasing my new car and even helped me with understand all the features of the car I would not have found on my own. Will definitely be back to Watertown to see John.

Needed a change from the old Cadillac SUV, visited Imperial and met Ach, an energetic salesman who showed us choices and we settled on the Tucson Hybrid. Dealership was solid, impressed by Ach and we love the car, very pleased.

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

Had a very smooth purchase. They answered all my questions and helped guide me towards the right car for me. The sales and financing staff made it a very enjoyable experience.

Have only had this 2015 Lex for about 5 weeks. OK so far. In my earlier 2 yrs' experience w a 2008 RX 350 and before that, 10 yrs with 2 ES 350s, these are comfortable & generally reliable but the cost of maintenance & repairs is at least twice that of a Toyota or Honda. Things like the rear door struts/rear door mechanism or hood struts breaking down, is one thing, but the main engine seal leaking hits you w a big bill.

I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.

Bought this 2017 Lexus RX 350 used. I always wanted one of these vehicles. I am not disappointed. Love how it drives and handles. Love the look. Plenty of room on the interior. My only complaint would be the front seat comfort. My Wife had a Acura MDX and it’s way more comfy. The seats in the MDX have more cushion and just all around more comfortable. One other thing is I wish it had the auto lock feature when you walk away with the key fob. Other than that it’s a sweet ride. Love the V6 and the transmission. Smooth shifting. Ride is soft. Cabin is very quiet. All in all I would rate it 9 out of 10 stars. I would buy it again!!

Really satifisfied amazing service. The guy at the dealer was really approachable and friendly. People like that is the people you need for dealers great guy.

Fantastic vehicle! I traded my ‘17 on a Range Rover and regret every single day. Here is my issue - performance. At 302, the horsepower is too low for a vehicle of this size. I also have a Volvo S60 T6 and even its engine cranks out more ponies.

The most stress free and enjoyable buying experience ever! Shant (our Salesperson) was upfront about everything. No games here, and we purchased a truck we are most happy with. And, it checked out perfectly with our Mechanic.

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

We loved our experience with Colonial Cadillac! Everyone was so helpful and answered all the questions we had (and there were many). Highly recommend!

Matt is Excellent. Outstanding customer service he is knowledgeable and quick and made the buying process a breaze. He went out of his way to make our experience the best it could be and stayed late to make sure my Wife could take hers home same day. I bought 2 cars in two separate trips on Saturday in the time it would take to buy one at other dealerships. This is my 4th car from AutoMax and have never had an issue with any of the vehicles or the experience. This is the place to go and I will be buying my next car there and asking for Matt.

I’ve driven a lot of cars, but this one? Hands down, the quietest I’ve ever been in. It’s almost surprising how little noise makes its way into the cabin, even when you’re cruising down the highway. It’s like driving in your own little bubble—super peaceful, and perfect if you’re not into the constant road noise. On top of that, the ride is crazy smooth. It just glides over bumps, so you barely feel anything. Super comfy, too—whether you’re on a long road trip or just running errands around town, it’s one of those cars you actually enjoy being in for a while. The seats are really supportive, and there’s plenty of space for everyone inside. Looks-wise, it’s got that sleek, modern vibe going for it. The exterior turns heads, and the interior feels super premium without being over the top. Everything’s where you expect it to be, which makes it easy to settle in and enjoy the ride. If you’re into smooth, quiet drives and want something that looks as good as it feels, this car’s got it all. Would totally recommend it for anyone who likes a chill, comfortable drive.

Raphael was great to work with and made the leasing process for my new Rav4 a breeze.

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

Ahmad did an excellent job helping me with the Toyota app. He explained everything clearly and made the process easy. Really appreciate his help!

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

Great service by Mr. Fareed in helping me choose my RX350h. Very happy with my decision.

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

The sales team @ Watertown Lexus were a great group to work with. Director of Sales Patrick B started the process & utilized Mike E to help us in our final selection. Alex ( business manager was great to also work with in the final paperwork. Everyone lived up to their various commitments & we were pleased with the purchase. Highly recommend this dealership!

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

I had a bit of a rollercoaster experience at this dealership, but I am walking away a very happy customer thanks to some incredible service recovery and a standout service from Michael Evans. While I initially felt some typical dealership pressure from a salesperson who seemed determined to push me toward a vehicle loaded with expensive add-ons I didn't need, the manager stepped in and completely changed the trajectory of my visit. They listened to my concerns and we found a car that actually fit my needs without the unnecessary upsells. Michael eventually handled my test drive and final delivery. He was incredibly knowledgeable, provided a zero-pressure environment, and went above and beyond by delivering the vehicle to a location that was convenient for me.

Probably the best car we've owned in 60+years. The plug in hybrid model is perfect for our needs, getting 39 miles range on the electric mode fits our driving needs 80-90% of the time. When we do a highway trip, the hybrid mode kicks in and gets up. 45+mpg. All in a safe, reliable, somewhat luxurious ride. Biggest peeve is the xxxx electronics screen--- a thousand little options I'll Never use, but change the clock?! or get rid of that stupid "drive connect" app screen?? After a YEAR of trying to ignore it, still pops up as the default screen. Just want the map on as the default, and even though I think I have the green on toggle for automatic Daylight Savings clock, have one time on the map screen and one hour different on the central control panel screen, what gives?? Way too many jujube diddly squat choices for useless stuff. back to KISS a bit would be a plus.

Danny Dayn was the most helpful salesperson - knowledgeable and not pushy at all. A breath of fresh air. Highly recommend!

Second NX I’ve owned. My ‘17 NX200 had zero issues the 5 years I owned it. The ‘24 NX 350 FSport has everything I want and some things I didn’t know I would enjoy. I appreciate the upgraded engine and 275hp. The programmable “custom” settings is something I was surprised to have. Besides Sport and Eco mode, you can program the vehicle to where the steering and suspension is tight but you have normal throttle/shift points. The upgraded stereo is plenty loud although the “hey Lexus” infotainment is slow and still kind of clunky, albeit better than the old platform. The associated Lexus app is user friendly, and the credit card key replacing the key fob is a subtle but welcome change: one less thing to carry. Overall it is a fantastic vehicle and has aggressive lines and adequate performance that I thing rivals anything in its class. Couple that with Toyota reliability and you have a winner. Certainly worth looking at it, I’d contend worth the purchase.

My fiancé and I had a fantastic experience over the past few weeks buying a car here through John Barstow. He was patient, attentive, and knowledgeable, assisting us through the process while understanding our needs and not trying to push us into a direction we weren't comfortable with. John kept in constant contact with us from beginning to end, going on multiple test drives, tailoring and personalizing the entire experience. He went above and beyond in every aspect. We were given a true luxury experience, even after we shifted our focus from a brand-new car to a used one, the experience didn't change at all. Whether you're looking for something right off the line, or something a few years older, John Barstow will treat you with respect, dignity, and deliver a memorable client experience. We are incredibly grateful for his patience and transparency throughout the process and would highly recommend John and Lexus of Watertown to anyone about to enter the car market. As someone who rarely leaves reviews, this experience was very much worth sharing and deserves all the praise mentioned above.

I was there looking for a Honda my experience there was ok sometimes dealer seemed more concerned about his vacation but my purchase was good and o love the honda

This car has it all; style, fuel economy, comfort, performance and much more!! This car is perfect for a new family with it’s roomy interior and technology packages.

I bought this gorgeous new design and plan to keep it for at least 10 years more. The seat belt is designed to touch the body without feeling it and strong enough to support your entire body. It feels like I'm driving on cloud. Last month I left it at the shop, and the company lent us a similar one from 2025. With the difference in updates, it drives no differently than the 2016. Before buying this car, I tested four brands comparable to the Lexus, and it was far superior in comfort and design.

Excellent dealership, great service, I highly recommend it. Alex was able to find the best car to suit my budget and needs, you will never regret buying a car here. Thanks guys!

I've had mine for 2 years now. Bought it new at Lexus of Louisville. The service there is excellent. I have the sport model and I couldn't be more satisfied. The ride is smooth. The gas mileage is great. The small size is all I need. The back seats lay down if I need extra room. It has good power for me and I would buy it again.

I recently dealt with Carmax of Norwood, MA. They had a great inventory of cars that I am searching for and very knowledgeable salespeople. The sales staff was very helpful with their product inventory, options and descriptions of their cars. They very very informative regarding their buying processes as well as financing options. Kudos to Carmax of Norwood!!

August 14, 2022 The only things that I am disappointed with the 2022 NX 350 are: 1) Software issues with CarPlay. 2) Luggage racks that came three months after purchase. 3) Purchase of tow package with car but no tow hitch accessory available through Lexus. The latter is most offensive in that Lexus built in a tow package, with an associated cost, into my car but there is not a tow hitch available to use. If a tow package is offered, and is purchased, Lexus should assure the customer that they can attach a tow hitch!

Recently bought truck here. One key fob did not function. Service department promptly diagnosed problem. Gave me new fob, plus showed where old one was broken. Staff was very professional, polite. Great experience.

Buttery smooth drive. Super quiet. Luxurious interior. Was deciding between RZ and Y and this car was better fit for me. I don’t need it for road trips. It’s my daily driver and I enjoy every minute in it.