Used Lexus SUVs for sale near Mint Hill, NC

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

This is my 3rd Lexus, and second RX. Most reliable was my GX470. My RX350, 2016, F Sport is a very nice vehicle. I am disappointed in several common issues: Door lock fail (replaced twice on driver door), water pump fails (common problem), my panoramic sun roof black cover has also failed. I see other owners with the same issues. What is happening to Lexus quality? Maybe still better than most, but I assumed a car manufacturer would improve with time in quality? The issues noted above are common if you search.

Tyler was very respindive with s grwat customer service. A real joy toknow everything was done as promised

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

Truly, and continuing outstanding and professional service from your team. I have been working with Cole Petti for my next 10,000 mile check up. Also worked with Cat to schedule that appointment and she was also a pleasure to work with. The timing estimate is to when the car would be ready was right on the money. And Cole came looking for me to tell me that I can come and pick up the car. Same fantastic service as for my first one. Very proud to be a client of Scott Clark Nissan.

This is my second RX and I’m so happy with the first, I need to get one again. The size is right for a woman, not to high nor low. Perfect for young and the old. I would have opted for the 2021 model if I’m not retired. The salesperson gave us a great deal we can’t refuse. This car will definitely take me to many places in style, comfort and value.

Great professional service and accountability. I worked with Mr. Fisher who was very attentive to my needs. If you’re looking for a sales guy that is all about fairness and will give you his undivided attention and you want the real deal work with Mr. Fisher . He’s the BEST!

I’ve had my 2024 RX 350 Premium AWD 5-door SUV (4x4) for a month now, and I couldn’t be more satisfied. The sleek black finish and luxurious interior give it a premium feel that matches its smooth ride. The AWD handles all road conditions like a dream, and the cabin is quiet, comfortable, and spacious. Lexus has really nailed the balance between performance and luxury with this model. Every feature feels well thought out, making drives enjoyable and hassle-free. Highly recommend this SUV to anyone looking for comfort, style, and capability!

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.

Had my 2016 gx for a year and a half now got it wit 50,000 miles 2 previous owners drove it across the country twice has a 113,000 miles now and hasnt given me one problem just regular service and maintenance. I highly recommend this vehicle. Switched to lexus from GM and its the best decision I ever made.

I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.

Fantastic vehicle! I traded my ‘17 on a Range Rover and regret every single day. Here is my issue - performance. At 302, the horsepower is too low for a vehicle of this size. I also have a Volvo S60 T6 and even its engine cranks out more ponies.

Very professional! Sales team are very friendly. Unfortunately, the vehicle sold the day before I was scheduled a visit to look at it.

Love this car. Sitting in the driver’s seat is so comfortable. Silky smooth engine. Rides so nice and quiet. We have looked for this color Grecian water for a long time. Wanted no newer than a 2022 because we didn’t want the 4 cylinder. The 3.5 V6 runs so smooth. Would definitely recommend the purchase of this SUV.

Good people had a good experience sales people tried hard to make me a happy customer

This 2021 RX is a great vehicle, everything about the RX is high quality, quiet, quick, smooth, well built. Only complaint is cabin is built so tight that I farted in car at airport parking lot. Came back two weeks later from a trip overseas and it still stunk inside.

Great service, patient and answered all my questions. Love my new vehicle. Rusland was a great sales rep.

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

On yesterday, April 24, I had the opportunity to purchase a vehicle I had been wanting for quite some time. Working with the team at Carmax on Independence Blvd in Charlotte, NC was worth the short drive from Columbia, SC. Everyone from Shakiyah (New Sales Consultant), Neil Petersen, Sales Consultant, Caleb (Sales Manager) and my absolute favorite, Kahlil, made my experience one of a kind! Thank you for your professionalism and for making my experience a great one!

Lexus of San Diego is the best dealership. Everybody is so professional and understanding. Shout out to Michael, salesperson, Tyler, finance manager, and Andy in service

Love this vehicle. It is on a frame so it will not ride like a plush luxury vehicle but it rides and handles very well. Lexus detuned the motor bit. A little more power might have been nice but it not designed, nor do I want, a rocket. In fact, when I learned that Lexus was going to also retire this very reliable 8 cyclinder and offer twin turbo v-6s, we bought a second one. We get 18-22 miles per gallon from a reliable motor which will should last hundreds of thousands of dollars. This turbo stuff, just like the ev stuff represents false economies and will result in the death of such vehicles way before they need to be junked.

A very good experience all around. Seek out Ruslan Prestwood, he's knowledgeable, attentive, and thorough. And the GV-70 is a fantastic automobile.

We bought this car in Jan2014 with under 39K miles. Now has 183K. Our second Lexus (our new 2007 ES350 had 238K when we sold it). Best car for the money. Local shop keeps it in top kit. My dog and I do 50-100 miles daily in the mountains. Wouldn’t change a thing on it. 18mpg all short trips. Great cargo room (Bogey dog agrees). Safe, comfortable, well-designed and put together. If it’s out there, I’d buy another one like it in a heart beat. Mo’ better than my 00 Boxster!

if you want a great and experienced sales person who is kind and knowledgeable that answers you questions and explains things, and is honest that would be Cliff Jenkins. Hyundai of Monroe great job.

I love my new RX350! I love the Atomic silver and the styling. The technology is not real user friendly, but it can do a lot! It’s nice to drive, since it is so quiet and smooth riding. I paid cash but still hand to pay full retail price for the Certified 2021 with low miles. The dealership in Tulsa was great, though.

I came by to look at a hard to find car that Prestige had in stock. The car was clean and ready to test drive. Both of the salesmen I talked to were polite, professional and helpful. No pressure. They had a great selection of cars that are hard to find and in the more desirable trim levels. Overall, it was a very positive experience. If the car had been a manual transmission, I would have bought it. Tyrone was outstanding, as was the other gentleman.

My 2nd RX350. My 2019 RX350 was very nice, but my seat was uncomfortable. I purchased a used 2018 RX350 F Sport - so happy with this car! All the great upgrades and very comfy leather seats. Heater and fanned seats, heated steering wheel, great power, amazing handling, awesome stereo, use my Spotify on cell through bluetooth. So happy with this dependable SUV!

So far every contact been pleasant and staff been very helpful. Will do business with them soon and will continue to do business with them.

Bought this 2017 Lexus RX 350 used. I always wanted one of these vehicles. I am not disappointed. Love how it drives and handles. Love the look. Plenty of room on the interior. My only complaint would be the front seat comfort. My Wife had a Acura MDX and it’s way more comfy. The seats in the MDX have more cushion and just all around more comfortable. One other thing is I wish it had the auto lock feature when you walk away with the key fob. Other than that it’s a sweet ride. Love the V6 and the transmission. Smooth shifting. Ride is soft. Cabin is very quiet. All in all I would rate it 9 out of 10 stars. I would buy it again!!

I just had the best experience in the service department that I’ve had in ten years. Harrison was the best, kindest, most wonderful Service Manager I’ve ever had, and I’ll be requesting him from now on. My technician Taylor also went above and beyond to fix something that has been broken on my car for years, without being asked. I actually cried. Thank you both for taking such great care of me and my car. With service like that, I won’t be going anywhere else, and strongly recommend them to anyone.

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

The Hendrick team delivered an outstanding service experience! Jeff and his team went above and beyond to make sure my vehicle was serviced properly and quickly. Great job! Note I was especially impressed that an associate periodically walked into the waiting area and asked if anyone had questions or needed assistance. That is an example of the superior service that makes Hendrick stand out. Not sure of her name but she was rather tall.

Chris was great, always kept me updated with everything regarding my car and advised me with the best options and my best interest. Thanks Mr. Matthews

This car has it all; style, fuel economy, comfort, performance and much more!! This car is perfect for a new family with it’s roomy interior and technology packages.

1 have been looking for a BMW Z4 for a while now, I missed the ride that I had in Germany, Grace Matthews was an excellent match for me as she explained how Z4 changed over the years. She is deta oriented, meticulous and has a deep insight to each vehicle. Really enjoyed working with her and highly recommend her.

There’s a few things about this car that I don’t like first I wish I would’ve had the option for a six-cylinder. The car is a little too noisy. I wish they would do away with that car stop at a light or stop saying. Third, I wish they would seal the door a little better at the bottom. All sorts of debris gets in on all doors. Other than that the car is OK. and I’m still waiting for my extra key fob.

Overall good experience. Salesman, Max, was not pushy and had fair negotiating with offer and counter offer. We were able to come to a fair price on a new vehicle.

Great Vehicle and only missing CD Player !!! for freeway this is one of the best vehicle according to your gas and safety. thank you Lexus.