Used Lexus SUVs for sale near Shrewsbury, MA

Good follow up but not intrusive. Good experience when I went to see a particular car. I did not purchase, but I will go back if they get in what I am looking for (used car).

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

Steve B assisted me with my recent purchase and went above and beyond with extra details that I asked for. He listened and made the process very smooth. I would highly recommend working with Steve to buy a car.

Excellent no complaint When I drive smooth, turn, running and parking always have signal remind that keep me alerts and safety it could help me not feel like sleeping

It’s such a wonderful experience at Lexus dealer in Watertown where we found comforts especially with Michael E the sales consultant that is so welcoming, friendly, kind, patience, willing to please our needs for the new car. Michael shows his professionalism and did an exceptional job in helping us complete the process with ease and timely manner. We highly recommend anyone who is looking for a car at this dealer, please look for Michael E and we are sure that Michael will do his best to bring you to the next level of services and satisfactions. Thanks Michael for a job well done.

Lexus of Watertown and John Barstow in sales met our every need, professional, efficient and flexible. We love our 2026 RX350!!!

After owning Toyotas since 1984, decided to upgrade to a Lexus…. Best decision I’ve ever made regarding SUV…. Sharp looking, beautiful interior, ride is very comfortable and hold its value…. It certainly won’t be my last!! Excellent reliability…. You won’t be disappointed!!

Easy service and Marc was friendly and helpful. I only come here to service my car. I recommend this dealership to my friends and family.

This is the second car I have purchased from Lexus of Watertown and they are so wonderful to work with. Steve B was our salesman and he was so helpful and caring. Thank you to everyone!

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

Matt is Excellent. Outstanding customer service he is knowledgeable and quick and made the buying process a breaze. He went out of his way to make our experience the best it could be and stayed late to make sure my Wife could take hers home same day. I bought 2 cars in two separate trips on Saturday in the time it would take to buy one at other dealerships. This is my 4th car from AutoMax and have never had an issue with any of the vehicles or the experience. This is the place to go and I will be buying my next car there and asking for Matt.

Eugene in sales at Lexus Northborough was extremely thorough and informative. He went over all aspects and answered all questions. Explained all workings of the vehicle

I've had mine for 2 years now. Bought it new at Lexus of Louisville. The service there is excellent. I have the sport model and I couldn't be more satisfied. The ride is smooth. The gas mileage is great. The small size is all I need. The back seats lay down if I need extra room. It has good power for me and I would buy it again.

My daughter bought a 2017 RAV 4 from Wellesley Toyota this past weekend - this was her first experience buying a car from a dealership. The entire process was even better than I had hoped for. Everything was very straight forward - NO GAMES. Marcus DeOliveira was our sales consultant and he could not have been easier to deal with - very helpful, knowledgeable and pleasant!!

Excellent choice for hybrid with that added performance feature. Well worth the $ when compared to other hybrids. Complete luxury package for less money. Handles perfectly on the road.

I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.

Rides great high priced vehicle not worth 70,000 maybe 45,000 other than price runs great looks great after a year.would recommend Toyota quit price gauging your gonna lose customers for this.

Excellent dealership, great service, I highly recommend it. Alex was able to find the best car to suit my budget and needs, you will never regret buying a car here. Thanks guys!

I just bought a new car from Watertown Lexus. I met William at the door, he was very helpful and made the entire process easy from start to finish. His customer service was excellent and he was honest, knowledgeable and professional. I highly recommend him!

I bought this gorgeous new design and plan to keep it for at least 10 years more. The seat belt is designed to touch the body without feeling it and strong enough to support your entire body. It feels like I'm driving on cloud. Last month I left it at the shop, and the company lent us a similar one from 2025. With the difference in updates, it drives no differently than the 2016. Before buying this car, I tested four brands comparable to the Lexus, and it was far superior in comfort and design.

I bought a used 2018 NX 300 and I love it. The only drawback is the gas mileage is not good. Overall it’s a classy vehicle.

We bought one 2023 model UX250h F sport, the F sport when you choose sport on the selector is like driving other car, the sound change and the suspension and steering too. We love the ultramagnetic Blue and pink interior. the infotainment is cool

I was there looking for a Honda my experience there was ok sometimes dealer seemed more concerned about his vacation but my purchase was good and o love the honda

This car has it all; style, fuel economy, comfort, performance and much more!! This car is perfect for a new family with it’s roomy interior and technology packages.

I have enjoyed owning this car. It is reliable, aestically pleasing to the eye, gets great gas mileage, and has the right amount of space for my needs.

My husband and I brought our car for a service to Lexus of Northborough. Alex greeted us and offered us to wash our car and also vacuum inside of our car after a service done. Alex is very professional with a great personality. Thank you Alex for your exceptional service!

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.