Used Lexus SUVs for sale near Shrewsbury, MA

Good follow up but not intrusive. Good experience when I went to see a particular car. I did not purchase, but I will go back if they get in what I am looking for (used car).

This is my 3rd Lexus, and second RX. Most reliable was my GX470. My RX350, 2016, F Sport is a very nice vehicle. I am disappointed in several common issues: Door lock fail (replaced twice on driver door), water pump fails (common problem), my panoramic sun roof black cover has also failed. I see other owners with the same issues. What is happening to Lexus quality? Maybe still better than most, but I assumed a car manufacturer would improve with time in quality? The issues noted above are common if you search.

Excellent . was able to get a timely appointment quick service an Uber ride to home so I didn't have to wait at the dealership best service ever.

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Matt is Excellent. Outstanding customer service he is knowledgeable and quick and made the buying process a breaze. He went out of his way to make our experience the best it could be and stayed late to make sure my Wife could take hers home same day. I bought 2 cars in two separate trips on Saturday in the time it would take to buy one at other dealerships. This is my 4th car from AutoMax and have never had an issue with any of the vehicles or the experience. This is the place to go and I will be buying my next car there and asking for Matt.

Steve B assisted me with my recent purchase and went above and beyond with extra details that I asked for. He listened and made the process very smooth. I would highly recommend working with Steve to buy a car.

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

It’s such a wonderful experience at Lexus dealer in Watertown where we found comforts especially with Michael E the sales consultant that is so welcoming, friendly, kind, patience, willing to please our needs for the new car. Michael shows his professionalism and did an exceptional job in helping us complete the process with ease and timely manner. We highly recommend anyone who is looking for a car at this dealer, please look for Michael E and we are sure that Michael will do his best to bring you to the next level of services and satisfactions. Thanks Michael for a job well done.

I bought a used 2018 NX 300 and I love it. The only drawback is the gas mileage is not good. Overall it’s a classy vehicle.

Lexus of Watertown and John Barstow in sales met our every need, professional, efficient and flexible. We love our 2026 RX350!!!

My daughter bought a 2017 RAV 4 from Wellesley Toyota this past weekend - this was her first experience buying a car from a dealership. The entire process was even better than I had hoped for. Everything was very straight forward - NO GAMES. Marcus DeOliveira was our sales consultant and he could not have been easier to deal with - very helpful, knowledgeable and pleasant!!

Excellent choice for hybrid with that added performance feature. Well worth the $ when compared to other hybrids. Complete luxury package for less money. Handles perfectly on the road.

This is the second car I have purchased from Lexus of Watertown and they are so wonderful to work with. Steve B was our salesman and he was so helpful and caring. Thank you to everyone!

Purchase the car a month ago and already has 850miles. Car feel great in regard,power and maneuverability. Only one major this Miles/gallon. My longest trip was between San Diego and Phoenix and back. On the way there I got max 36.5 m/g. On the way back 35.00. I hardly made it to San Diego. Tank is only 12 gal. so 36/84 m/g ....not true not even 50 miles per gal. Dealer did not explain how to drive, what to do to get maximum miles per gallon. Will take another trip probably 800 miles back and forth, will let you know in my next review

When searching for our families latest people mover we decided to try a local dealership on the premise of thier outstanding online reviews.... At first we were a bit hesitant but as soon as we spoke to Chris Sargent via telephone our minds were put at ease. A few days later we met the rest of the team Dave, Heather and Amy. After a couple of test drives we landed the perfect one owner low mileage suv that suited us to a "T". Harbro proved to us why they have won so many customer service awards and are in the running to win DealerRater.com award again. Give Harbro a look and you will be glad that you did . Simple, fast, and personal this describes our transaction ! They even set up very low interest financing for us ! Thanks Harbro ! Oh yeah - as we were leaving both owners Mike and Mark walked out to personally thank us which was a nice touch :)

Excellent no complaint When I drive smooth, turn, running and parking always have signal remind that keep me alerts and safety it could help me not feel like sleeping

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

Matt was very attentive to my needs. My repairs were done in a satisfactory time and received a nice clean car back as well. A++++

Excellent dealership, great service, I highly recommend it. Alex was able to find the best car to suit my budget and needs, you will never regret buying a car here. Thanks guys!

I've had mine for 2 years now. Bought it new at Lexus of Louisville. The service there is excellent. I have the sport model and I couldn't be more satisfied. The ride is smooth. The gas mileage is great. The small size is all I need. The back seats lay down if I need extra room. It has good power for me and I would buy it again.

I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.

I have enjoyed owning this car. It is reliable, aestically pleasing to the eye, gets great gas mileage, and has the right amount of space for my needs.

I bought this gorgeous new design and plan to keep it for at least 10 years more. The seat belt is designed to touch the body without feeling it and strong enough to support your entire body. It feels like I'm driving on cloud. Last month I left it at the shop, and the company lent us a similar one from 2025. With the difference in updates, it drives no differently than the 2016. Before buying this car, I tested four brands comparable to the Lexus, and it was far superior in comfort and design.

I’ve driven a lot of cars, but this one? Hands down, the quietest I’ve ever been in. It’s almost surprising how little noise makes its way into the cabin, even when you’re cruising down the highway. It’s like driving in your own little bubble—super peaceful, and perfect if you’re not into the constant road noise. On top of that, the ride is crazy smooth. It just glides over bumps, so you barely feel anything. Super comfy, too—whether you’re on a long road trip or just running errands around town, it’s one of those cars you actually enjoy being in for a while. The seats are really supportive, and there’s plenty of space for everyone inside. Looks-wise, it’s got that sleek, modern vibe going for it. The exterior turns heads, and the interior feels super premium without being over the top. Everything’s where you expect it to be, which makes it easy to settle in and enjoy the ride. If you’re into smooth, quiet drives and want something that looks as good as it feels, this car’s got it all. Would totally recommend it for anyone who likes a chill, comfortable drive.

I just purchased 3 weeks ago and this the best car i ever had. Compared to my 2002 mercedez Benz c-230 coupe and 2003 Acura MDX. This car is comfort,reliable and excellent. Wow !

Buttery smooth drive. Super quiet. Luxurious interior. Was deciding between RZ and Y and this car was better fit for me. I don’t need it for road trips. It’s my daily driver and I enjoy every minute in it.

This is the best car dealership experience that I have ever had, we were attended by David as our sales man, he was very professional, he took his time and explained and answered all our questions in the best manner, we were complicated customer and David was able to addressed all our concerns, he print out all the paper work professionally, explained us all the fees, package options, LeaveVsFinance pricing and much more, its really nice to see all these numbers printed for sure!! This dealership is honoring MSRP and internet prices! (Not like some others around in the area which are asking overprice). Our finance guy was George, very professional as well, he addressed our all concerns and we were able to get a great interest rate!!! There wasn't any pression at all from our finance and sales guy which is great. We purchased a VW atlas crossport and we are very happy with the car, This dealership is also including a 20 year 200k Miles powertrain warranty for free!!! Thank you David and George! please keep up the good work.

Definitely, after the Lexus RX 350, you can only buy the new Lexus RX 350! There is no doubt about the choice. The car doesn't break down at all. It seems to me that it can serve forever, be inherited from grandfather to grandson, and will become a family legend if you love it like I do. Safe, comfortable, and passable everywhere, the Lexus RX 350 knows no problems on the roads, either in winter, or in the rain, or in swamps. At the same time, its elegant design will allow everyone around to admire it and want to buy this car. I’m in love with this set of comfort in the car interior - it’s never hot or cold, it’s warm and cozy, like home, regardless of the weather outside, long roads or difficulties in traveling. This is my number 1 choice. Only Lexus RX 350. It will never let you down! Verified.